Medion E27401 Instruction Manual Download Page 1 | Manualshive

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68.6 cm / 27

"

All in one PC

Instruction Manual

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Summary of Contents for E27401

Page 1: ...68 6 cm 27 All in one PC Instruction Manual ...

Page 2: ...Power Supply 12 4 7 Cabling 13 4 8 Protecting the Display 14 4 9 Data backup 14 4 10 Ergonomics 15 5 Unpacking 16 6 Included with your all in one PC 17 7 Mounting the Base 17 8 Views and Description of the Controls 18 8 1 Front View 18 8 2 Rear View 19 8 3 Bottom View 20 9 Power Supply 20 9 1 On Off Switch 20 10 Preparation for Starting Up 20 10 1 Starting the all in one PC 21 11 AC Power 22 12 Po...

Page 3: ...Qs Frequently Asked Questions 29 20 Customer Service 30 20 1 What To Do in Case of Hardware Problems 30 20 2 Find the Cause 30 20 3 Do You Need More Help 30 20 4 Driver Support 30 20 5 Transport 31 20 6 Cleaning and maintenance 31 20 7 Storage when not in use 32 21 Upgrading Modifying and Repair 32 21 1 Notes for Service Technicians 32 22 Disposal 33 23 Information on display errors 33 23 1 Europe...

Page 4: ...ese operating instructions They are an essential component of the product 1 1 Explanation of Symbols If a block of text is marked with one of the warning symbols listed below the hazard described in that text must be avoided to prevent the potential consequences described there from occurring DANGER Warning of immediate risk of fatal injury WARNING Warning danger of electric shock WARNING Warning ...

Page 5: ...e EC directives Due to the 5 GHz frequency range of the used wireless LAN solution use in EU countries is only permitted inside buildings Indoor use Devices with this symbol are only suitable for use indoors Fig A Fig B Polarity symbols On devices with barrel connectors these symbols indicate the polarity of the plug There are two variants for the polarity either the inner contact is positive and ...

Page 6: ...s deemed improper and can cause personal injury or damage to the product Do not use the device in extreme environmental conditions 2 Declaration of Conformity MEDION AG hereby declares that this product conforms with the essential requirements and the remaining relevant regulations RE Directive 2014 53 EU Ecodesign Directive 2009 125 EC and Ecodesign Regulation 2019 1782 RoHS Directive 2011 65 EU ...

Page 7: ...alta NL Netherlands NO Norway PL Poland PT Portugal RO Romania SI Slovenia SK Slovakia TR Turkey FI Finland SE Sweden CH Switzerland UK United Kingdom HR Croatia 2 1 Information on WLAN Frequency range 2 4 GHz 5 GHz Wi Fi standard 802 11 a b g n ac Encryption WEP WPA WPA2 Frequency range MHz Channel Max transmission power dBm WLAN 2 4 Ghz 2400 2483 5 1 13 20 WLAN 5 Ghz 5150 5250 36 48 23 WLAN 5 Gh...

Page 8: ...of the respective owner 4 Safety Instructions 4 1 Dangers for children and people with reduced ability to operate electronics This device may be used by children over the age of 8 and by persons with limited physical sensory or mental abilities or by those without experience and knowledge if they are supervised or have been instructed in the safe use of the device and understand the ensuing danger...

Page 9: ...s service life Liquids penetrating the device may impair the electrical safety of the product Avoid exposing the device to water droplets or spray and do not place anything containing water e g vases on or near the device Do not pour any fluids into the device In order to avoid any damage to the device ensure that the plug contacts do not come into contact with water under any circumstances If thi...

Page 10: ...g from the all in one PC or mains adapter the AC adapter or the attached power cable or plug is burnt or damaged Replace faulty mains cables mains adaptors only with original parts These parts should not be repaired under any circumstances the device housing is damaged or liquid has penetrated into the device Have the device inspected by customer services Otherwise it may not be possible to operat...

Page 11: ...now etc could damage it Setupandoperateallcomponentsonastable levelandvibration free surface to prevent the all in one PC from falling down Maintain a distance of at least one metre from sources of high frequency and magnetic interference TV sets speakers mobile phones DECT telephones etc in order to avoid malfunctions and data loss Do not operate the all in one PC or power adaptor for long period...

Page 12: ...ly CAUTION Risk of electrical shock There are live components inside this AC adapter In the event of an unintentional short circuit of this AC adapter there is a risk of electrical shock or fire Do not open the housing of the AC adapter Do not cover the mains adapter Never touch the mains adapter with wet hands The socket outlet must always be close to the all in one PC and easily accessible Alway...

Page 13: ...abling Position the cables so that they cannot be stepped on or might cause a risk for tripping To avoid damaging the cables do not place any objects on them Do not connect peripheral devices such as keyboards mouse etc when the all in one PC is switched on to avoid damage to the all in one PC or the devices Some devices may also be connected while the computer is running This is generally the cas...

Page 14: ...thin glass The display can break if subjected to too much stress Do not allow any objects to drop onto the display Do not place any objects on the display Do not scratch the display with your fingernails or hard objects If the screen breaks there is a danger of injury If this happens pick up the shattered pieces wearing protective gloves and send them to your service centre for professional dispos...

Page 15: ...r the eyes to adjust and result in problems The parallel line of vision should also be maintained in relation to artificial lighting equipment In other words the same criteria and principles apply where the workspace is illuminated with artificial light Where space restrictions make it impossible to set up the screen as described then correct positioning rotating tilting of the all in one PC scree...

Page 16: ...thighs of approximately 90 Your feet should be resting flat on the floor Use a foot rest if you need one but first make sure that your seat height has been adjusted correctly Head your head should be upright or bent very slightly forward Do not work with your head or upper body twisted As you work the top edge of the monitor should be at eye level or very slightly lower The distance between the mo...

Page 17: ...with screw AC adapter USB keyboard optional USB mouse optional Instruction Manual Warranty documents The surfaces of the device are covered in protective film to prevent scratching during production and transport Remove the film once the device has been set up properly and before you use it 7 Mounting the Base Before using the all in one PC mount the base as follows 1 Place the all in one PC on a ...

Page 18: ... 8 Views and Description of the Controls 8 1 Front View 1 2 5 3 5 4 similar picture 1 Webcam LED 2 Webcam and Private mode slider closes or releases the webcam 3 Display 4 Microphone 5 Operating Indicator ...

Page 19: ...19 8 2 Rear View 6 7 8 9 10 11 12 similar picture 6 LAN Port RJ 45 7 HDMI Connector 8 USB Ports 2 0 9 USB Ports 3 1 type A 10 Microphone 11 Headphone Loudspeaker 12 DC In ...

Page 20: ...Connect the AC adapter supplied to the all in one PC and insert the plug in an easily accessible power outlet When first operating your All in one PC please ensure that the AC adapter is connected Switch the all in one PC on by pressing the on off switch The all in one PC will now start and run through various installation steps The operating system cannot be used unless you agree to the terms and...

Page 21: ...r All in one PC using a Microsoft account The Microsoft Store allows you to purchase new apps or update previously installed apps If you log in on a local account you can set up a Microsoft account later at any time Licence Agreement Please read through the licence agreement carefully It provides important legal information about the use of your software product To view the text in full you must s...

Page 22: ... and user selectable power saving and energy functions that can be used to reduce the overall operating costs If you need help with the power management of your All in one PC press the F1 key on an optional keyboard for Windows Help 12 1 Energy Saving Tips Tune the settings in Power Options to optimise the computer s power management Always disconnect the AC power cord or switch off the wall outle...

Page 23: ...table level 14 Network Operation 14 1 Network Connection Connect one end of a cable with a RJ45 connection western jack to your All in one PC s network interface and the other to a different computer or hub switch You can find more details about the network in the Windows help 14 2 Wi Fi Wireless Network This function enables you to establish a network connection to a corresponding remote station ...

Page 24: ...oth devices transfer data via radio so that computers mobile phones printers keyboards mice and other devices can communicate with one another wirelessly Bluetooth wireless technology has numerous possible applications A few of them are listed below Creating a wireless Internet connection using a mobile phone Transferring files between computers or between a computer and another device Printing us...

Page 25: ...d to be reinstalled 16 Securing Your all in one PC 16 1 Password Setting Power on You can protect your All in one PC against unauthorised use with a power on password On switching on the all in one PC a password prompt will appear on the screen The password is set up in the UEFI configuraton NOTICE Risk of damage Please note that changes should only be carried out here by very experienced users as...

Page 26: ...menu to start the program You will be offered the following options Create driver and tool rescue media The drivers and tools will be saved to a storage medium Create driver and tool rescue media Create a support disc Create driver and tool rescue USB disk Create a support USB storage medium Update your PC without damaging your data Updates the device with the help of the Windows recovery options ...

Page 27: ...or the apps pre installed on the device are deleted If your All in one PC does not start properly three times in a row the Windows recovery menu automatically appears 17 2 1 How to Refresh your All in one PC Open the start menu Select the Settings app from the list Tap or click on Update Security Tap or click on the menu option Recovery Tap or click on Get started A dialogue box will now open sele...

Page 28: ...rovides you with a number of options for the configuration and operation of your All in one PC For example you can modify the operating mode for interfaces security features or power supply management The all in one PC has already been configured by the manufacturer to ensure optimum operation NOTICE Loss of data The all in one PC has already been configured by the manufacturer to ensure optimum o...

Page 29: ...already done it If the device is not operated on the same USB port as the one it was installed in it automatically receives a new identifier The operating system then treats it like a new device and tries to reinstall it Use the installed driver or connect the device to the port on which it was originally installed The all in one PC will not switch on If you are already operating the all in one PC...

Page 30: ...ades or modifications to the initial configuration What is the model number of your All in one PC model number to be found on the rating plate of your product What peripheral devices do you use What messages if any appear What software were you using when the problem occurred What steps have you already taken to try and rectify the problem 20 4 Driver Support The system has been thoroughly and suc...

Page 31: ...ssary purchase the required power adapter before departure 20 6 Cleaning and maintenance WARNING Danger of electric shock There is a risk of death as a result of electric shock if the housing is open and if parts inside the device are touched Do not open the housing of the all in one PC It does not contain any parts requiring maintenance Always unplug the device and disconnect all cables before cl...

Page 32: ...fied service technician Please contact your customer service department if you have technical problems with your All in one PC If a repair must be carried out please contact only our authorised service partners 21 1 Notes for Service Technicians Only service technicians may open up the all in one PC housing or upgrade or modify your All in one PC Use only original replacement parts Before opening ...

Page 33: ... ISO 9241 307 Class II Standard Due to the very high number of transistors and the associated extremely complex manufacturing processes used occasionally one or more pixels can fail or become incorrectly controlled In the past there were a number of approaches for defining the permitted number of pixel defects However these approaches were mostly very complicated and varied from one manufacturer t...

Page 34: ...el e g permanently illuminated at half brightness one colour not illuminated flashing or flickering but not type 1 or 2 Supplement Type 3 cluster failure of two or more sub pixels within a 5 x 5 pixel block A cluster is a field of 5 x 5 pixels 15 x 5 sub pixels EN ISO 9241 307 error class II Resolution Type 1 Type 2 Type 3 Cluster Type 1 type 2 Cluster Type 3 1024 x 768 2 2 4 0 2 1280 x 800 3 3 6 ...

Page 35: ...u can also contact our Service team via our hotline or by post Opening times Hotline number UK Mon Fri 08 00 20 00 Sat Sun 10 00 16 00 0333 3213106 Hotline number Ireland 1 800 992508 Service address MEDION Electronics Ltd 120 Faraday Park Faraday Road Dorcan Swindon SN3 5JF Wiltshire United Kingdom You can download this and many other sets of operating instruc tions from our service portal at www...

Page 36: ...d therefore rely on processing your data for the sales contract concluded with us Your data will be provided to repairers contracted to us for the purpose of warran ty processing and associated processes We generally store your personal data for a period of three years in order to fulfil your legal warranty rights You have the right to be informed of the personal data concerned as well as the righ...

Page 37: ...ns 29 I Included with your device 17 L Licence Agreement 21 N Network Operation 23 Requirements 23 Wi Fi Wireless Network 23 Notes for Service Technicians 32 O Operational Safety 9 P Pixel Defect Types 34 Power Management Power Options 22 Power Supply 20 On Off Switch 20 Preparation for Starting Up 20 Proper Use 6 R Recycling 33 Repair 32 S Securing Your Notebook 25 Password Setting Power on 25 Se...

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