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11. Troubleshooting
If the appliance stops working properly, please refer to the troubleshooting table
shown below to see if you can resolve the problem yourself.
Never attempt to repair the appliance yourself. If a repair is necessary, please con-
tact our Service Centre or a suitable authorised repair workshop.
Problem
Possible cause
Solution
The appliance cannot be
switched on.
The battery block is
flat.
Leave the battery
block to charge fully
for approx. 4.5 hours.
The operating light flash-
es red quickly after the ap-
pliance has been switched
on.
The battery block is
flat.
Leave the battery
block to charge fully
for approx. 4.5 hours.
Clear all faults.
The operating light lights
up red permanently.
The robot vacuum cleaner
does not move.
Wheels are blocked.
Remedy the fault on
the wheels.
The operating light flashes
red slowly.
Sensor fault
The robot vacuum
cleaner is on a dark
floor.
The sensor is ob-
scured.
Move the robot vac-
uum cleaner to a
brighter place.
Clean the sensor.
The operating light flashes
red slowly. The appliance is
blocked.
Robot vacuum cleaner
is stuck.
Move the robot vac-
uum cleaner to a dif-
ferent place.
The operating light lights
up red. The brushes do not
move.
Blocked by dirt.
Remove the brush-
es, clean them thor-
oughly and then re-
attach.
Vacuuming/mopping pro-
cess no longer functions
properly.
The water container is
empty.
The cleaning cloth is
too dirty.
Fill the water tank.
Replace/clean the
cleaning cloth.
19601 ML DirectSales ML Content 5006 4564 RC1.indb 223
19601 ML DirectSales ML Content 5006 4564 RC1.indb 223
24.09.2020 14:08:24
24.09.2020 14:08:24
