MedicalAlert Cellular Medical Alert User Manual Download Page 9 | Manualshive

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Cellular Medical Alert User’s Guide | Customer Support 1-800-726-5648

Corporate Headquarters:

2193 West Chester Pike
Broomall, PA 19008

Customer Service and Support:

Phone: 1-800-726-5648
Fax: 610-353-1350
Web: www.CellularMedicalAlert.com

Billing Questions:

Phone: 1-800-956-5400

Emergency Support:

Available 24/7 via Cellular Medical Alert

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Summary of Contents for Cellular Medical Alert

Page 1: ...Cellular Medical Alert User s Guide ...

Page 2: ...e you to the Medical Alert family Congratulations on making a smart choice If you have any questions during the setup process please call 1 800 726 5648 and select the Technical Support option 2 Cellular Medical Alert User s Guide Customer Support 1 800 726 5648 Cellular Base Station Neck Pendant and or Wrist Button What s in the Box E M E R G E N C Y R E S E T TEST Volume 70 F 10 05 AM E M E R G ...

Page 3: ...the Base Station near the center of your home such as your living room or family room and as close as possible to a window to improve the cellular reception see signal strength indicator Place it near an electrical outlet Do not place any object in front of the Base Station Do not place near any appliances that make noise Cellular Base Station Features Front Speaker Microphone Temperature Signal S...

Page 4: ...urning off the Base Station DO NOT plug into an electrical outlet that is controlled by a light switch Warning To prevent electrical shock please keep the system away from wet locations Do not place near any appliances that make noise The emergency and reset buttons will illuminate The display screen will turn on You can use the volume control buttons on the front of the unit under the display scr...

Page 5: ...t support please contact our Technical Support team at 1 800 726 5648 If you did not push your button when prompted to do so the Base Station will still announce user auto test failed please contact support However since you did not push your button when prompted to do so there is no reason to contact support Option B You can test your Cellular Base Station to make sure your system is working by p...

Page 6: ...rson stands by the Cellular Base Station to ensure that it beeps when the pendant button is pressed Important Safety Information Warning Strangulation and choking hazard The neck pendant button lanyard has been designed to break away when tugged however the user can still suffer serious personal injury or death if the cord becomes entangled or stuck on objects Wear your pendant wrist button at all...

Page 7: ...How do I call for help Press the pendant help button OR press the RED EMERGENCY button on your Base Station Your pendant wrist button will activate the Base Station The Base Station will say call in progress several times indicating that the signal from the help button has been received The Base Station will send your unique information to the emergency response center When this is done your Base ...

Page 8: ...rough your Base Station What if I move to a different home or apartment or my personal information changes We can transfer your service to your new location Just give us a call one week before you move to determine if cellular coverage will be available at your new location Rescue personnel follow different procedures In most cases emergency personnel are authorized to break into your home to help...

Page 9: ...648 Corporate Headquarters 2193 West Chester Pike Broomall PA 19008 Customer Service and Support Phone 1 800 726 5648 Fax 610 353 1350 Web www CellularMedicalAlert com Billing Questions Phone 1 800 956 5400 Emergency Support Available 24 7 via Cellular Medical Alert ...

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