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All elements of the battery
display are flashing when
you are trying to charge
your breast pump
• Charging is not possible when the battery temperature
is too high. Allow the motor unit to cool down, then resume
charging.
There is low or no suction
• Make sure that all collection cups components are
clean and dry and that connections are secure.
• While pumping, make sure the breast shields form
a complete seal around the breast.
• When single pumping, make sure that the unused
tubing end is correctly plugged into the tubing holder.
• If suction does not improve after having followed
these steps, contact Medela Customer Service.
The breast pump
is not responding
as expected
• To reset your breast pump, press and hold the On/Off button
(on the side) for seven seconds.
• If there is no change, contact the Medela Customer Service.
The breast pump
exterior got wet
• Unplug the breast pump from the power source
and switch it off.
• Dry off the exterior of the breast pump.
The breast pump
has been submerged
in water
• Unplug the breast pump from the power source
and switch it off.
• Contact Medela Customer Service.
Data cannot be sent
• The Bluetooth function on the mobile device is turned off.
Turn the Bluetooth function on and try to send the data again.
• Pairing between the two devices has not been completed.
Perform pairing instructions again. Refer to
chapter 8.4
.
• The mobile device is too far away from the breast pump.
Move the device and breast pump closer together.
• The application on the mobile device is not ready.
Check the application.
If you have not resolved the problem with your breast pump or you have further questions,
please contact Medela Customer Service. For contact data visit
www.medela.com
. Under
“Contact” choose your country.
