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Hold, unhold, brokerage, consultation, transfer      

Pickup, redirect      

conference       

Call diversion (internal / external calls)      

Powerdialer       

Number pad      

Project pins (for use with journal)      

Vanity numbers      

Door opener      

Charging information      

Telephone state (connected, busy...)      

Prearrange calls      

Call journal      

Primary Line      

Two lines (Operate 2 phones from one workplace)      

Programmable actions      

Sounds (individual sound for each caller)      

Fast search (number, name, company)      

Display of additional information (company, ...)       

Creation of contacts, number assignment      

 

Add-In Client (Microsoft Outlook)          

Add-In technology      

Contacts / journal / tasks      

Powerdialer      

Displays unanswered calls in the mailbox      

Redirection of "unanswered call" e-mails      

Access to public Exchange folders *) 

 

Installation        

MSI (Microsoft Windows Installer)      

Domain / group policy (managed installation) 

 

Requirements 

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Windows 95/98/Me, Windows NT, Windows 2000/2003 or XP 

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Outlook 97, 98, 2000, 2002 or 2003 

Summary of Contents for Procall Business

Page 1: ...0 MDS Procall Business Microsoft Outlook plug in Installation Guide Revision 001 Date October 2006 Author MDS Gateways...

Page 2: ...Introduction 2 1 1 TAPI driver 2 1 2 Procall Business 2 2 Installation 4 2 1 Stage 1 Installing the TAPI driver 4 2 2 Stage 2 Installing Procall Business 7 2 3 Configuring the MS Outlook plug in 10 3...

Page 3: ...on over the computer network where the TAPI driver will be installed that allows the communication and control of the phone 1 2 Procall Business ProCall Business extends the capacity of the telephone...

Page 4: ...mable actions v Sounds individual sound for each caller v Fast search number name company v Display of additional information company v Creation of contacts number assignment v Add In Client Microsoft...

Page 5: ...s Installation of the TAPI driver Installation of Procall Business Only during the second stage a license key needs to be filled in 2 1 Stage 1 Installing the TAPI driver Please follow the steps liste...

Page 6: ...PBX and click next If the application is able to contact the PBX all lines will be loaded from the system Please select single workstation as shown below The server version is not supported and the l...

Page 7: ...screen no license key needs to be entered Click next to continue On the screen below the extension should be selected that will be linked to the pc In the example below extension 11 11 Tst 11 is link...

Page 8: ...rocall Business Now that the TAPI driver is installed the pc and the selected extension of the PBX are linked to each other Now it is possible to install procall busines In this stage the license will...

Page 9: ...8 Please select single workstation and click next to continue In the screen below procall business for Outlook should be selected The other options are not supported Click next to continue...

Page 10: ...screen above please select procal standard business Click next to continue and enter the license key in the screen below Click next and finish the installation Procall business is now successfully in...

Page 11: ...g in will now be configured with use of the following wizard It will start automatically In the step below the extension should be specified that will be linked to the pc In the example below extensio...

Page 12: ...11...

Page 13: ...call Business is now configured and ready for use 3 Other applications On top of the TAPI driver other applications can also be installed On the internet a lot of these third party applications are of...

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