MDC XT10E 2021, Owner'S Manual

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f) If we approve a warranty claim, then the work performed to remedy that claim must be performed either
by us or by a person whom we approve in writing to do that work. If you have rectification works performed
by an unapproved third party, whether under an approved warranty claim or otherwise, then we may not be
responsible for the costs of those works, and this Warranty shall not cover those works, or any damage or loss
of value arising from those works.
g) Any affiliates, representatives, associates, agents, suppliers, resellers or similar of ours have no authority to
approve or deny warranty claims on behalf of us.
h) We shall not be liable, (in part or whole) for any warranties, either express or implied, made by agents or
resellers unless we give an express written agreement to be bound by such a warranty, and such liability shall
be strictly limited to the extent of that written agreement. Such unauthorised claims shall be the responsibility
of the agent or reseller only.
2. REMEDIES AND LIMITATION OF LIABILITY
a) Except as otherwise required by law, your remedy if we accept a warranty claim will be limited to our choice
between repair works with our chosen repairer, replacement goods, or a refund, as we reasonably consider
appropriate to rectify the basis of the claim.
b) If we accept a warranty claim arising from a major failure, or for which we cannot provide a remedy in a
reasonable time, then you may be entitled to a refund for that product. You will not be entitled to a refund or
a replacement if the product has become damaged while within your care, unless that damage is limited to fair
wear and tear and damage caused by a defect and not contributed to by your actions or neglect.
c) You agree that, to the greatest extent permitted by law, we shall not be liable for consequential or special
damages of any kind, including aggravated, punitive, or exemplary damages. Without limiting the generality
of this clause, you agree that our liability shall be limited in all cases to the amount you paid for the products
underlying a claim.
3. ITEMS NOT COVERED UNDER THIS WARRANTY
This Warranty does not cover damage of the following kinds or to the following products or parts of products:
a) Rust
b) Wheels and Tyres
c) Paint
d) Travel Covers and Straps
e) General consumables (eg bearings, light bulbs etc)
f) Zips and mesh or screens.
While these items are not covered under this Warranty, they may be covered by other warranties you have in
respect of the product. This Warranty expressly applies to Tents for the general 12 Month term, including our
canvas components, poles and fittings. The Warranty for tents is subject to the same limitations as other parts of the
caravan.