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 IM 882 / Page 35 of 36

Troubleshooting

These items should be checked by a qualified service technician only.

 

Trouble 

Cause 

Cure

1.   Blowers won’t operate on cool

2.   Blowers operate on cool but compressor 

 

does not start

3.   Blowers  run  on  cool  and  compressor  starts  but  stops 

after a short interval.

.  Blowers run on cool and compressor starts and runs, but 

compressor occasionally stops (on overload device).

5.  Compressor starts and runs on cool but

 

blowers do not run.

6.   Compressor starts and runs on cool, but fan motor starts, 

then stops.

7.   Equipment gives electrical shock.

8.   Insufficient cooling capacity.

a.  No power

b.   Faulty push-button switch

c.   Loose connections at push-button switch

a.   Thermostat set too high.

b.   Heat valve is open and heat is on.

c.   Low voltage.

d.   Faulty push-button switch.

e.   Faulty connection at push-button switch.

f.   Defective wiring to thermostat.

g.   Loose connections at compressor terminals.

h.   Wiring to compressor terminals defective.

i.   Loose connections in compressor overload device.

j.   Starting  capacitor  malfunctions  (open  circuited,  short 

circuited or loss of capacity).

k.  Defective  compressor  motor  (short  circuited,  open 

circuited, grounded).

a.   Operation of overload device due to overloading com-

pressor motor.

a.   Low voltage due to overload circuits within building or 

throughout the local power system. Due to varying power 

demands, this condition might exist only at certain times 

during the day or on very hot days.

b.   High voltage due to fluctuations in local power system; 

usually occurs during low load periods of the day

c.   Partial short circuit in compressor motor. Under normal 

loading a compressor with a partial short circuit might 

appear to be operating all right; increased condensing 

air temperature might then cause a short.

a.   Faulty push button switch.

b.   Open circuited blower motor.

c.   Blower rubbing against its housing.

d.   Bearings on blower motor seized.

e.   Loose connection at push-button switch.

a.   Operation of the internally connected overload device 

due to a short circuit in blower motor.

b.  Windings, rubbing of blower wheel or lack of lubrication 

in blower motor bearings.

a.   Grounded electrical circuit.

a.   Equipment standing too long without being run.

b.   Insufficient airflow through condenser due to: 

 

1)  Dirty condenser. 

 

2)  0bstructed louver on outer cabinet or wall  

 

  box. 

 

3)  Condenser blower/fan not running. 

 

4)  Condenser blower/fan not up to speed. 

 

5)  Condenser blower/fan slipping on motor  

 

  shaft. 

 

6)  Recirculation of condenser air.

c.     Insufficient airflow through evaporator due to: 

 

1)  Dirty evaporator. 

 

2)  Ice on evaporator coils.

 

3)  Dirty air filter. 

 

4)  Obstructed discharge grilles.

 

5)  Evaporator blower motor not running. 

 

6)  Evaporator blower motor not up to speed. 

 

7)  Evaporator motor slipping on motor shaft.

d.   Heat load in room exceeds capacity of equipment.

e.   Windows and doors in room are open

f.   Compressor not pumping, indicated by: 

 

1)  Low wattage. 

 

2)  Condenser not warm, evaporator only 

 

  partially cool or not at all .

g.   Restricted capillary or strainer. 

 

1 )  Frost on capillary or strainer 

 

2)  Low wattage. 

 

3)  Condenser not warm. 

 

4)  Evaporator partially frosted, only partially cool  

  or not at all.

a.   Check supply line fusses, circuit breakers, and be sure 

the power is on. Blown fuses would indicate circuit over

-

loading, a short circuit, or a ground condition in the circuit 

Voltage  supply  to  the  equipment  should  be  checked. 

Voltage underload must be within 10% of voltage given 

on date plate. 

b.   Replace. 

c   Tighten. 

a.   Adjust Rotate control knob to “Cooler.” 

b.   Close heat valve.

c.   Check as above. 

d.   Replace. 

e.   Tighten. 

f.   Replace. 

g.   Tighten. 

h.   Replace. 

i.   Tighten.

 j.   Replace.

k.   * Ship cooling chassis prepaid to nearest McQuay au-

thorized warranty station.

a.   Check voltage supply. Clean condenser inside and out. 

Check at outside face of condenser for recirculation of 

condenser air. Put air “splitters” in, if missing. Check com

-

pressor for short circuit. If defective, ship cooling chassis 

to nearest McOuay authorized warranty station.

a.   Run  separate  electric  line  to  equipment  Consult  local 

power company.

b.  Consult local power company.

c.   If  confirmed,  ship  cooling  chassis  prepaid  to  nearest 

McOuay authorized warranty station.

a.   Replace. 

b.   Replace. 

c.  Adjust blower motor or blower wheel position. 

d.   Replace motor

e.   Tighten.

a.   Replace motor

b.   Adjust blower wheel or motor, or replace.

a.  Eliminate ground.

a.   If the air conditioner is allowed to stand for an extended 

length of time without being run on cool, it is possible for 

all the refrigerant to become absorbed in the oil inside the 

compressor and refrigeration circuit. If this should hap

-

pen there will be no cooling until the necessary working 

pressures have been established. This will take about 5 

minutes of continuous running.

b.

 

1)  Clean.

 

2)  Remove obstructions.

 

3)  Check same as in the case of malfunctioning   

  condenser air blower.

 

4)  Check for correct voltage. Replace blower motor  

  if necessary

 

5)  Adjust blower position and tighten setscrews.

 

6)  Correct as in No 3 above.

c.   

 

1)  Clean.

 

2)  Turn equipment off to let ice melt (see last    

  two items of No. 9 “Too much cooling,” on page 15.

 

3)  Clean or replace.

 

4)  Remove obstructions.

 

5)  Check as in No.1.

 

6)  Check for correct voltage. 

Replace motor if necessary.

 

7)  Adjust blower wheel position and tighten setscrew

d.   Refer to original load calculations, recalculate heat load.

e.   Close them.

f.   * Ship prepaid to nearest McQuay warranty 

 

station.

g.  * Ship prepaid to nearest McOuay warranty 

 

station.

Summary of Contents for IM 938-1

Page 1: ...Installation Maintenance Data Group PTAC Part No 668109501 Date January 2008 IM 882 2008 McQuay International Applied Packaged Terminal Air Conditioner 16 x 42 PDAC PDHP With Top Mounted Hydronic Heat...

Page 2: ...at Section 13 Installation of Room Cabinet 14 Supply and Return Coil Arrangements 14 Controls PDAC PDHP Digital Touchpad Control 15 19 Inputs Outputs 15 Keys and Indicators Labels 15 Display Function...

Page 3: ...be damaged in transit due to rough handling even though the carton may not show external damages When the damage is discovered upon unpacking make a written request for inspection by the carrier s ag...

Page 4: ...lectric Heat H Hydronic A Hydronic w Intermediate Electric Y None PDHP only Electric Heat A 2 5 Kw B 3 5 Kw C 5 0 Kw Y None Hydronic Heat Type S Steam Top Mount Normally Closed T Steam Subbase Normall...

Page 5: ...ew or existing buildings The Figure 1 Exploded View of the 16 x 42 PDAC PDHP with Top Mounted Hydronic Unit self contained refrigerant system delivers cooling to the desired space Heating can be accom...

Page 6: ...4 273 143 4 375 133 4 143 4 349 375 103 4 273 153 4 400 143 4 153 4 375 400 103 4 273 163 4 425 153 4 163 4 400 425 103 4 273 173 4 451 163 4 173 4 425 451 Note Electrical rough in should be located b...

Page 7: ...it may cause leaks If the louver frame is to be installed in a panel wall it should be installed at the same time as the wall sleeve WARNING Residential and institutional cleaning compounds can cause...

Page 8: ...propriatefasteners Useholesprovided seeFigure15 page 12 or drill additional holes as required to secure firmly CAUTION Do not drill holes in the base of the wall sleeve Use shims between the wall and...

Page 9: ...eat Coil Section 3 1 2 Thick Batt Insulation 1 5 8 Metal Stud 16 O C Window Stool Insulation Wet Panel 16 11 4 42 Outdoor Side of Sleeve X 63 8 Optional Leveling Leg 13 3 4 X D Figure 11 16 x 42 wall...

Page 10: ...of all debris that may interfere with installation Figure 12 Wall sleeve installation using top angles and field supplied continuous louver 133 4 349mm 11 4 38mm Insulated Panel Optional Top Angle 16...

Page 11: ...heat section and room cabinet The wall sleeve should also be recessed enough to accom modate the outside louver Level wall sleeve side to side and pitch to outside 1 8 ft to assure proper sleeve drai...

Page 12: ...g the wall sleeve in the opening is accomplished asshowninFigure15 Itisrecommendedthatrubberisola tion washers be used with the fasteners to minimize sound transmission from the equipment to the wall...

Page 13: ...uto mode it will cycle the indoor fan when there is a call for heating or cooling See page 28 for jumper placement details 15 Set the temperature limiting feature to the desired range of thermostat op...

Page 14: ...omplete so as not to damage the room cabinet after it has been installed Attaching the room cabinet can be com pleted as follows 1 Firmly grasp the room cabinet and lift it over the heat section There...

Page 15: ...tton Remote must be aimed in a line of sight of the window in upper right corner on the front panel at less than a 45o angle from center of the window The control board will beep when any button is pr...

Page 16: ...compressor and condenser fan shall turn on when Y signal is high 3 Cold start feature see Modes of Operation Cold Start Cool dry mode see Cold Dry Mode and Sleep feature see Sleep Feature are not avai...

Page 17: ...higher than the set point It will stop if the space temperature sensor is 2 F or lower than the set point subject to timing requirements In the Cool Mode the indoor fan will operate according to the...

Page 18: ...room temperature and the set point is less than 2 F This will also occur after a Cold Start or a Mode change from Cool to Cool Dry During this time the fan will operate in the Mode and Speed selected...

Page 19: ...ll not operate In single motor units the outdoor fan will run along with the indoor fan Control Board Configuration To enter the Configuration Mode simultaneously press the Up and Down buttons for 5 s...

Page 20: ...reaches 30 F and stays there for at least five 5 minutes 3 The compressor has run for at least 90 seconds Sleep Timer is overridden during this operation Anti freeze Protection is active in all modes...

Page 21: ...Found _ __________________________________________________________________ _______________________________________________________________________________________ _____________________________________...

Page 22: ...s equipment After the equipment leaves the factory it may become damaged or maladjusted during transportation or on the job Sometimes wires are disconnected accidentally or fan motors move on their ba...

Page 23: ...mode However the control pad LED display will indicate the mode of operation and the room temperature Controls Premium Programmable Digital Touchpad Control Operating Instructions LED with Program Set...

Page 24: ...by pressing Mode button 2 1 Once in the configuration mode the default temperature scale will be displayed as shown below Toggle the temperature scale to degree Celsius by pressing either or button 2...

Page 25: ...thermostat for each period of the day repeat steps 3 3 through 3 7 Further the thermostat can be programmed for each individual day of the week or use the SimplesetTM feature as described below 3 9 S...

Page 26: ...le stage heat single stage cool or single stage electric heat pump Terminations RC RH C W Y O B G Controls Remote Wall Mounted Thermostats Wall mounted thermostats are available for the Applied PTAC u...

Page 27: ...urns off Vacation hold overrides programming Lockout feature prevents unwanted tampering Clear backlit display makes it easy to see time temperature and setpoint even in the dark No batteries required...

Page 28: ...emote mounted thermostats should be wired as shown in Figure 30 Other considerations for this arrangement are as follows 1 When wiring the low voltage plug and receptacle disconnect provide enough wir...

Page 29: ...y the room temperature 3 Jumper Placement to Select Controller Type A Place jumper across LUI to select unit mounted touchpad Local User Interface B Place jumper across SEC Secondary to select Control...

Page 30: ...otor IFM Indoor Fan Motor OFM Outdoor Fan Motor HFLO Heat Fan Lockout Sensor OCS Outdoor Coil Sensor OAS Outdoor Air Sensor ICS Indoor Coil Sensor IAS Indoor Air Sensor LUI Local User Interface REV Re...

Page 31: ...ssor Motor IFM Indoor Fan Motor OFM Outdoor Fan Motor HFLO Heat Fan Lockout Sensor OCS Outdoor Coil Sensor OAS Outdoor Air Sensor ICS Indoor Coil Sensor IAS Indoor Air Sensor LUI Local User Interface...

Page 32: ...removal system and assure proper operation Pour at least two 2 cups of water into evaporator drain pan and verify proper operation Clean condensate drain and clear weep holes located at the bottom re...

Page 33: ...ion of the rest of the system A further advantage is that a failed part can be quickly and easily replaced thus minimizing the inoperative time of the equipment This is so however only if a replacemen...

Page 34: ...rees below minimum setpoint limit LA Low Ambient Lockout Outdoor air temperature is below 35 F Fault and Protection Codes for Applied PTAC PTHP Control Board Fault code Description Cause for the fault...

Page 35: ...tructed discharge grilles 5 Evaporator blower motor not running 6 Evaporator blower motor not up to speed 7 Evaporator motor slipping on motor shaft d Heat load in room exceeds capacity of equipment e...

Page 36: ...e oil or grease to gap between solenoid and armature g Tighten h Fasten securely i Occasionally equipment will have noise for no ap parent reason Inspection has revealed no loose components that might...

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