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   aCCess MCareWatCh Mobile app 

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LOG IN:

Tap onto Use Account Login.
The carers can log into Mobile App using 
the Username and Password provided by 
mCareWatch. Carer can then change this once 
inside Application. Note, if you tap on Remember 
me (tick box) the App will automatically log into 
App next time you try to use the mCareWatch 
SMW14 App.
Tap on Login button to enter App.

NEW USER ACCOUNT:

The Carer can also create a new User Account 
to manage an individual wearer or many devices 
(eg. Mum and Dad are both wearing an SMW14 
device).
Tap on New User to create new account.

CREATE NEW ACCOUNT:

Carer enters  new account details by completing the 
following details; Username, Password, Full Name, 
Phone, Email address. They also need to accept Terms 
and Conditions by Tapping on circle.
Username & password created by customer needs to 
be 8-12 characters with no symbols.
Tap on Create button on top right of screen to create 
new account. 
A message will pop up for carer to confirm that details 
are correct. Carer taps on OK button 
to confirm.
A confirmation email will be sent to your nominated 
email address to complete registration process. The 
carer Clicks on link provided in email to confirm process.

Summary of Contents for SMW-14

Page 1: ...ANYWH E R E ANYTI M E CON N ECTE D CAR I NG CUSTOMER CARE www mcarewatch com au Tel 1300 188 557 Carer s Mobile App Web Portal User Guide SOS Mobile Watch SMW 14...

Page 2: ...Call 7 11 Reminders 7 12 Settings 8 13 Configurations 12 B Carer s Web Portal User Guide 1 Carer s Web Portal Login page 13 2 Home Page 16 3 User Information 16 4 Watch Status 17 5 Settings 17 6 Loca...

Page 3: ...NLOAD MOBILE APP 2 ACCESS mCareWatch Mobile APP 2 1 The mCareWatch Carers App icon will appear on your smart phone 2 2 Enter App by tapping on the app icon For ANDROID Mobile app Download Mobile App f...

Page 4: ...and Dad are both wearing an SMW14 device Tap on New User to create new account CREATE NEW ACCOUNT Carer enters new account details by completing the following details Username Password Full Name Phone...

Page 5: ...evice SMW14 Watch unique number IMEI and password which is provided in your purchase cover letter sent by mCareWatch General Notifications from mCareWatch Health Alert Notifications Settings Notificat...

Page 6: ...um of 3 emergency contacts STEP 1 To add Carers Speed Dial Contacts 3 pre set contacts tap on white pen and then add Contact name and contact number for three contacts NOTE You can add a minimum of on...

Page 7: ...at bottom of graph NOTE Blood Pressure Blood Glucose Oximeter Body Weight Scale readings using peripheral devices via Bluetooth is only available with the Advanced Smart Mobile Watch The carer can ta...

Page 8: ...displayed below Refresh position Position of Watch Wearer in this example position using Wi Fi positioning On Demand Tracking Press on blue arrow to receive the latest location of the watch wearer NOT...

Page 9: ...slot available and click on days you would like the Medication reminders to be set STEP 2 Select the hour minutes and AM PM for alarm reminder STEP 3 Tap on the Save Button white square disk at the t...

Page 10: ...oals for wearer Non Activity Setup Click on Settings to view the following Carers can setup a non activity alert for each wearer This is based on the pedometer within the watch and it will detect if t...

Page 11: ...ng Watch Setup has been saved NOTE Watch and mobile app will need to be synchronised to update new settings This allows the carer to share an image with the watch wearer NOTE By default this functiona...

Page 12: ...save button for confirmation Synch Time Setup Carer can setup how often the watch and mobile app are synchronised with location data and any updates made to the mobile app reminders changes to SOS co...

Page 13: ...Menu Carers can setup a safe zone perimeter for the wearer and receive an alert once wearer moves outside that Geofence area Tap on create new Safe Zone Then enter the Geofence details such as name t...

Page 14: ...bring up the Configuration page right hand to update Personal Info for the wearer My Account and Wearer s Management allows the carer to setup the personal details for the wearer and also add more th...

Page 15: ...by config uring all the settings on the watch including pre set emergency family speed dial reminders locate the watch wearer and monitoring activity 1 Access Carer s Web Portal To access Carer s Web...

Page 16: ...rd to confirm and then enter your email address to register and confirm account eg peter mcarewatch com au User Carer can view Terms Conditions or click that you agree to these terms Press Submit to c...

Page 17: ...que Device Number called an IMEI Press Add New Member Button Carer Adds IMEI Number of Watch and Password These details are provided by mCareWatch and will be sent to you in your Purchase and Confirma...

Page 18: ...n update that wearer s specific details Note the relevant Wearer is displayed on top of the Web Portal Dashboard eg Andrew Blogs Carer can enter the relevant icons to update Wearer details and configu...

Page 19: ...Add Carer s name and contact numbers for Family Speed dial watch will automatically dial when wearer presses the bottom right button Add Emergency Contact name and contacts for SOS calls Add Auto Call...

Page 20: ...on data Tap on time and day to select frequency To confirm setup tap on Save Button white square disc to save Activity Step Readings via Pedometer Non Activity Feature NOTE Only Activity Feature is av...

Page 21: ...day week and month NOTE Watch wearer will need to activate the Pedometer on the watch to record activity Locator for specific time period Click on date range and time to view watch location over a spe...

Page 22: ...r Additional History Sub Headings are as follows Non activity Alert record Geofence Alert record Click on Reminders section to set Medication and Health Appointment reminders These reminders can be se...

Page 23: ...size or clicking on Pin will allow you to delete a Pin Create and enter Geofence details name time interval days and then switching the Status On by clicking on button it turns Blue if On A Safe Zone...

Page 24: ...www mcarewatch com au Tel 1300 188 557...

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