Product Guide
51
A
How to contact McAfee
www.McAfee-at-Home.com
McAfee is famous for its dedication to customer satisfaction. We have
continued this tradition by making our site on the World Wide Web a valuable
resource for answers to your questions about McAfee Consumer Products. We
encourage you to visit us at http://www.mcafee-at-home.com and make this
your first stop for all of your product support needs.
Customer Service
To order products or obtain product information, contact the McAfee
Customer Service department at (972) 308-9960 or write to the following
address:
Network Associates
13465 Midway Road
Dallas, TX 75244
U.S.A
Please note, (972) 308-9960 is telephone call to the United States of America.
Technical support
For agent assisted technical support, please visit http://www.mcafeehelp.com.
Our support web site offers 24-hour access to solutions to the most common
support requests in our easy-to-use 3 step Answer Wizard. Additionally, you
may use our advanced options, which include a Keyword Search and our
Help Tree, which have been designed with the more knowledgeable user in
mind. If a solution to your problem cannot be found, you may also access our
24-hour FREE Chat Now! and Email Express! options. Chat and E-mail will
enable you to quickly reach our qualified support engineers, through the
Internet, at no cost. Phone support information can also be obtained from our
self-help web site at: http://www.mcafeehelp.com.
BEFORE YOU CONTACT
McAfee Software for technical support, locate
yourself near the computer with the McAfee product installed and verify the
information listed below:
n
Version number of your McAfee software
From the McAfee QuickClean main window select Help > About to find
this information.
