background image

5

 

 

Introduction

 

 

Purpose

 

of

 

this

 

Guide

 

When

 

planning

 

a

 

large

 

rollout

 

of

 

Endpoint

 

Encryption

 

v5,

 

it

 

is

 

important

 

to

 

understand

 

the

 

process

 

of

 

scaling

 

the

 

back

 

end

 

Object

 

Directory

 

and

 

the

 

associated

 

Endpoint

 

Encryption

 

Communications

 

Server

 

processes

 

to

 

meet

 

requirements.

  

This

 

guide

 

outlines

 

the

 

considerations

 

around

 

Endpoint

 

Encryption

 

5

 

implementation

 

and

 

suggests

 

possible

 

solutions.

 

 

The

 

guide

 

also

 

discusses

 

considerations

 

on

 

optimization

 

and

 

maintenance

 

before

 

and

 

after

 

its

 

implementation.

 

 

It

 

also

 

assumes

 

the

 

reader

 

has

 

some

 

knowledge

 

of

 

enterprise

 

systems

 

(configuration

 

and

 

management)

 

and

 

some

 

knowledge

 

of

 

Endpoint

 

Encryption

 

components

 

(Endpoint

 

Encryption

 

Manager

 

v5.x,

 

Endpoint

 

Encryption

 

for

 

PC

 

v5.x

 

and

 

other

 

McAfee

 

Endpoint

 

Encryption

 

components)

 

that

 

will

 

benefit

 

from

 

good

 

practice

 

and

 

Object

 

Directory

 

optimization

 

(see

 

below).

 

 

This

 

guide

 

is

 

a

 

collation

 

of

 

the

 

professional

 

opinions

 

of

 

Endpoint

 

Encryption

 

certified

 

engineers,

 

and

 

not

 

the

 

exact

 

science.

  

Because

 

every

 

implementation

 

is

 

unique,

 

it

 

is

 

critical

 

to

 

understand

 

both

 

the

 

product

 

and

 

the

 

environment

 

in

 

which

 

it

 

is

 

being

 

used,

 

before

 

arriving

 

at

 

any

 

decision

 

on

 

implementation

 

strategy.

  

Calculations

 

and

 

figures

 

in

 

this

 

guide

 

are

 

based

 

on

 

field

 

evidence

 

and

 

not

 

theoretical

 

system

 

testing

 

and

 

are

 

our

 

“best

 

advice”

 

at

 

the

 

time

 

of

 

writing.

 

 

We

 

recommend

 

you

 

to

 

discuss

 

your

 

requirements

 

with

 

your

 

McAfee

 

representative.

  

McAfee

 

has

 

wide

 

experience

 

in

 

deploying

 

real

 

world

 

implementations.

 

 

Thanks

 

to

 

all

 

the

 

authors

 

who

 

have

 

contributed

 

towards

 

this

 

guide.

   

 
 

Relevant

 

Products

 

This

 

guide

 

discusses

 

configuration

 

and

 

maintenance

 

of

 

the

 

back

 

end

 

server

 

components,

 

Endpoint

 

Encryption

 

Manager

 

v5.x

 

and

 

its

 

Object

 

Directory

 

together,

 

which

 

manage

 

and

 

govern

 

the

 

following

 

version

 

5

 

client

 

components

 

of

 

Endpoint

 

Encryption:

 

 

Endpoint

 

Encryption

 

for

 

PC

 

(EEPC)

 

 

Endpoint

 

Encryption

 

for

 

Files

 

and

 

Folders

 

(EEFF)

 

 

Endpoint

 

Encryption

 

for

 

Mobile

 

(EEMO)

 

 

Endpoint

 

Encryption

 

for

 

Removable

 

Media

 

(EERM)

 

 

Other

 

components

 

that

 

may

 

benefit

 

indirectly:

 

 

Endpoint

 

Encryption

 

Scripting

 

Tool

 

 

Endpoint

 

Encryption

 

Reporting

 

Tool

 

 

Endpoint

 

Encryption

 

Object

 

Directory

 

Backup

  

 

However,

 

the

 

vast

 

majority

 

of

 

the

 

guide

 

is

 

concerned

 

with

 

Endpoint

 

Encryption

 

for

 

PC

 

as

 

optimizations

 

of

 

the

 

Manager

 

and

 

Object

 

Directory

 

will

 

make

 

the

 

most

 

impact

 

on

 

this

 

component.

 

 
 

Summary of Contents for ENDPOINT ENCRYPTION ENTERPRISE - BEST PRACTICES GUIDE

Page 1: ...1 McAfee Endpoint Encryption Enterprise Best Practices Guide November 2009...

Page 2: ...d No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of McAfe...

Page 3: ...OF 5000 USER MACHINE OBJECT DIRECTORY 10 VIRTUAL SERVERS 10 GLOBAL DEPLOYMENTS 11 OPTIMISATION ACTIONS 11 OPTIMISATION ACTIONS OVERVIEW 12 NAME INDEXING DBCFG INI 13 WARNINGS 13 DBCFG INI 13 GROUP SI...

Page 4: ...19 CLEARING THE AUDIT 19 DELETED ITEMS CLEANUP 20 CHECKING FOR DATABASE CORRUPTION 20 WHY DOES THE DATABASE GET CORRUPTED 20 ORPHANED OBJECTS 21 RESTORE COMMANDS 21 CLEANUP COMMANDS 21 DUMP MACHINE D...

Page 5: ...e product and the environment in which it is being used before arriving at any decision on implementation strategy Calculations and figures in this guide are based on field evidence and not theoretica...

Page 6: ...a distributed way For example the Web Helpdesk component can be installed on a dedicated web server while the rest of the components are on a separate Endpoint Encryption Server However the majority o...

Page 7: ...hared Server can be used for low numbers Please see Virtual Server section in this guide Virtual hardware has to be of higher specification if resources are shared See Page 11 2000 5000 users systems...

Page 8: ...nvironment has not been fully tested at this time in engineering Load Balancing Given the best configuration is usually a single high performance server with DAS then the least optimal way to perform...

Page 9: ...s The default settings of the Communication Server limit the queue to 200 entries a balance between taking connections and processing connections After that point the connections are refused This is a...

Page 10: ...use of Virtual Servers is a result of Lack of resources dedicated to the virtual server Dynamically assigned resources to the virtual server which starves it of the necessary performance during peak p...

Page 11: ...y is necessary it is better to include endpoints from all regions in the pilot phase Optimisation Actions NOTE These are generic recommendations based on experience but not always be suitable for your...

Page 12: ...me to five minutes Disable NTFS Last Access Update with a registry change Increase the size of the NTFS Master File Table MFT with a registry change Optimize backups Exclude the Object Directory and t...

Page 13: ...smaller than 5000 systems otherwise you find the number by multiplying the number of users or systems in the database by 0 6 Example If the number of users in the database is 10 000 the Locktimeout s...

Page 14: ...lable from your McAfee representative Attribs SingleFile No If this is set to Yes the attributes for objects will be placed into a single file instead of each one having their own file Not generally u...

Page 15: ...ours NOTE A similar setting KeepAliveInterval has a default 1000 1 second this setting is correct so do not change this Last Access Time Stamp NtfsDisableLastAccessUpdate With large databases it is po...

Page 16: ...3 or 4 instead of the default value of 1 Object Directory Backup Tool Setup If you set up your Object Directory backup tool make sure it is not running too many times a day because the in between tim...

Page 17: ...ed you schedule EEPC command line tool SBADMCL to cleanup machine audit and the user audit See Endpoint Encryption Object Directory Maintenance section below File Cache on Raid Hard Drive Controller L...

Page 18: ...containing old deleted users systems and other objects and are found through the System tab in the Endpoint Encryption Manager These objects can slow searches down If these objects are needed for aud...

Page 19: ...ds please see the Endpoint Encryption Scripting Tool User Guide which is found in most normal installations of the Endpoint Encryption Manager Extracting and Clearing Audit from the Database The audit...

Page 20: ...within the Object Directory is renamed The extension of the folder is renamed from RMV to WPE With a very large database these empty removed folders can sometimes slow down searches In a test lab try...

Page 21: ...have a full backup of SBDATA before doing this Restore Commands To restore orphaned user objects back into a group use this command SBADMCL Command RestoreUsers Adminuser Admin Adminpwd mypassword Gr...

Page 22: ...ects in the DumpMaDesc log can be deleted from the database If the normal deletion doesn t work use Windows Explorer to browse to the actual location in the database and delete the physical folder In...

Page 23: ...utes servicing each client EEPC has excellent password synchronization across all the endpoint clients a user is assigned to It is therefore logical that adding thousands of users to each machine will...

Page 24: ...nate Requests This option stops the machine from entering hibernation mode Note this option is not supported in Vista With later versions of EEPC v5 x this should normally be left disabled to allow no...

Page 25: ...ppear as a fixed drive and therefore swaps with the fixed disk after booting from it It can cause recovery problems with Remove or Emergency Boot for example Alternatively use with a floppy disk drive...

Page 26: ...tion to encrypted data Using one autoboot user for too many machines Instead use more autoboot users to reduce the multiple connections and load on the autoboot user object in the database Autoboot us...

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