22
Dump
Machine
Description
If
objects
seem
to
hang
the
Manager
when
opened,
then
attempt
to
dump
the
machine
description
to
find
which
objects
are
actually
corrupted.
Use
the
DumpMachineDesc
command:
SBADMCL
‐
Command:DumpMachineDesc
‐
Adminuser:Admini
‐
Adminpwd:mypassword
‐
Group:”EndPoint
Encryption
Machines”
‐
Database:"Customer
database"
‐
File:c:\temp\DuMaDesc.txt
>>DumpMaDesc.log
The
log
will
show
which
systems
are
actually
not
responding.
The
broken
objects
in
the
DumpMaDesc.log
can
be
deleted
from
the
database.
If
the
normal
deletion
doesn’t
work,
use
Windows
Explorer
to
browse
to
the
actual
location
in
the
database
and
delete
the
physical
folder.
In
extreme
situations
if
the
object
was
essential
(very
important
encrypted
endpoint
client
for
example)
it
may
be
possible
to
restore
the
object
manually
from
a
known
working
backup.
Given
this
is
not
“normal”
procedure
‐
we
recommend
you
engage
McAfee
Professional
services
or
take
guidance
from
a
McAfee
Endpoint
Encryption
support
engineer.
This
process
must
to
be
done
per
group
and
can
therefore
be
performed
during
daytime
if
the
groups
are
small.
