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MBTelehealth 

– 

SX20 Quick Set with TRC5 Remote User Guide

   

 

Page 2 of 20 

 

Table of Contents 

OVERVIEW ...................................................................................................................................... 3

 

BASIC NAVIGATION ........................................................................................................................ 4

 

GENERAL USE ................................................................................................................................ 6

 

Setup ............................................................................................................................................. 6

 

Camera Controls ........................................................................................................................... 6

 

Microphone ................................................................................................................................... 8

 

Volume .......................................................................................................................................... 9

 

Site to Site Calls ............................................................................................................................ 9

 

Connecting to a MBT Site ...................................................................................................................... 9

 

Connecting to a site outside the MBT Network ..................................................................................... 9

 

Far End Control:  Site to Site .................................................................................................................10

 

Screen Layout:  Site to Site - No presentation .......................................................................................10

 

Sharing Content:  Laptop - Site to Site ..................................................................................................11

 

Sharing Content:  Patient Camera - Site to Site .....................................................................................11

 

Screen Layout:  Site to Site - Presentation mode ...................................................................................12

 

Using My Contacts or Recent Calls ............................................................................................ 13

 

Multi-Site Event Calls (MCU) ...................................................................................................... 14

 

Connecting to a Multi Site (MCU) Call ................................................................................................14

 

Screen Layout/Far End:   Multi-Site – No Presentation ........................................................................14

 

Sharing Content:  Laptop – Multi Site ...................................................................................................14

 

Sharing Content – Patient Camera Multi Site ........................................................................................15

 

Screen Layout:  Multi Site – Presentation Mode ...................................................................................16

 

Receiving and Ending Video Calls .............................................................................................. 17

 

DUAL VIDEO ENABLED EQUIPMENT ......................................................................................... 18

 

TROUBLESHOOTING ................................................................................................................... 19

 

ADDITIONAL TRAINING INFORMATION ..................................................................................... 20

 

VIDEOCONFERENCING ETIQUETTE .......................................................................................... 20

 

 

 

Summary of Contents for SX20

Page 1: ...Rev 15Oct2015 SX20 with TRC5 Remote Control User Guide ...

Page 2: ...ontent Laptop Site to Site 11 Sharing Content Patient Camera Site to Site 11 Screen Layout Site to Site Presentation mode 12 Using My Contacts or Recent Calls 13 Multi Site Event Calls MCU 14 Connecting to a Multi Site MCU Call 14 Screen Layout Far End Multi Site No Presentation 14 Sharing Content Laptop Multi Site 14 Sharing Content Patient Camera Multi Site 15 Screen Layout Multi Site Presentati...

Page 3: ...the videoconferencing equipment The main task of the codec is the compression of outgoing video audio and data the decompression of the incoming information and the transmission of this information between endpoints The name codec comes from a combination of the two words compression and decompression Microphone will automatically equalize sound levels so that loud and soft voices are picked up an...

Page 4: ...a call Outside a call press and hold to enter standby mode Use this key to remove characters in a text field Place a call Press to share your presentation Press again to go back to main camera Zoom the camera in and out Press and hold this key to toggle between characters and numbers when typing in a search field Use the back arrow to collapse or exit a menu Use this key to select or accept an ent...

Page 5: ... requires entry there will be a Turn Keyboard On softkey at the bottom of the screen 1 Press the Turn Keyboard On soft key and use the Up arrow to move the cursor inside the keyboard 2 Use all 4 arrow keys to move about the keyboard Select a letter using the enter key The list will keep filtering as you type Highlight the site and press enter 3 Press the Turn Off Keyboard soft key when finished Ex...

Page 6: ...mately 15 20 seconds you will see the home screen 3 Place the microphone on the table in front of the participants Camera Controls The camera can be controlled manually or by using Camera Presets On the Home screen press the back arrow to exit the menu and then control the camera using the arrow key and the zoom keys on the remote TIP Adjust Camera Manually Setup and use the equipment Alternately ...

Page 7: ...ect Camera Control Camera Presets and then select the desired preset by pressing OK 1 Move the camera to the desired position using the arrow keys and the zoom 2 Press Home and then select Camera Control from the menu on the left of the screen 3 Select the Camera Presets softkey 4 Scroll down using the arrow key and select Edit Camera Presets 5 Click OK or click the forward arrow to bring up the p...

Page 8: ...off screen camera view that allows users to move about the room without being on camera and identifies the sites that are connected 2 Participant Presenter Provider Patient close up view of the person or persons involved in the event Whether it is the patient provider or a presenter when setting this preset you want to ensure that the far sites are able see the person clearly 3 Room shows a view o...

Page 9: ... MBT Network 1 Click the Home key and select Call from the menu 2 Enter the dial in number you have been provided using the number keypad on the remote 3 Click OK and select Call Alternately you can enter the number and then press the green phone key on the remote to initiate the call Adjust the Volume Connect to a MBT Site Connect to a site outside the MBT Network You can also use the Search fiel...

Page 10: ...R END CAMERA CONTROL Screen Layout Site to Site No presentation The Screen Layout key on the remote control allows you to control how images are displayed on your screen Press the Screen Layout key to open the Layout Control window 1 Select Show selfview to display an image of your camera view on screen and press screen layout again and select Hide selfview to turn that image off 2 Press the Move ...

Page 11: ...ss the back arrow on the remote to return to near end control 4 Remove the VGA cable from the laptop to disconnect Sharing Content Patient Camera Site to Site The GlobalMed TotalExam HD camera is the only patient camera that can be used with this videoconferencing equipment HINT If you do not see your PC image do the following on the laptop keyboard press the Function key Fn and the appropriate F ...

Page 12: ... conference monitor View the GlobalMed Patient Camera Quick Reference Guide for more details on how to use the camera Screen Layout Site to Site Presentation mode The following menu items are available during presentation mode Equal sites will appear in equal size on the screen Prominent your presentation will appear larger than the other site on your screen Overlay your presentation will appear l...

Page 13: ...he same sites and this will reduce the amount of scrolling through the entire contact list or the number of steps required to access recent calls Adding to My Contacts 1 Select the phone book key on the remote 2 Scroll down and select a site ex Flin Flon FFPHC VCU1 3 Press the right arrow and save to my contacts 4 Press Save again This is a great option for rural sites who would like to add your m...

Page 14: ...softkey to select Far End which will enable Far End Camera Control 3 Use the Up Down arrow keys to scroll through the layout options 4 Use the soft key to select Near End which will turn off Far End Control Sharing Content Laptop Multi Site 1 There will be VGA DVI cable already plugged into the equipment Plug the VGA end into your laptop and turn the laptop on 1 Press Presentation on the remote an...

Page 15: ...o the back of the POD and the other end to the VGA cable that s attached to your equipment 3 Connect the camera to the POD using the HDMI HDMI mini cable 4 Press the small black power button on the front of the POD and both the camera and the POD should be lit up and functioning 5 Press the presentation key on the remote 6 You should now see the patient camera image displayed on the video conferen...

Page 16: ...ation in case the presenter is speaking between slides Move presentation PIP allows you to move your presentation around the screen If you are connected to another piece of equipment that has dual video enabled they are able to see both of your feeds both your camera view and your presentation and have full control over their own layout as they will also have the options above HINT Press the Scree...

Page 17: ...hone will automatically mute so that the connecting site cannot overhear what you are discussing Once the connection is made you will need to unmute your microphone so that the other site s can hear you If you do not want to accept an incoming call press to reject the call Ending Calls At the completion of every call press to disconnect If you are participating in a multi site event 3 or more part...

Page 18: ...d This information is applicable to point to point calls between a dual video enabled presenting site and a non dual video enabled receiving site If the presenter site changes the Remote Layout softkey to Equal the receiving site will see both the camera and the presentation in equal size within the one video feed They also have the ability to show their own selfview in the corner of the screen Th...

Page 19: ...end monitor Ask to move microphone further away from monitor Ask far end site to turn volume down on their monitor Video Issues Issue Possible Cause s Resolution Picture is blank on the monitor System has gone into sleep mode Monitor has been powered off Monitor input has changed Pick up the remote system will reactivate in normal mode Turn the monitor on Check to see if the monitor input has been...

Page 20: ...d Microphone are always Live Always check your selfview so you are aware of what will be displaying at the far end site Confirm that the other site can see and hear you and identify yourself and anyone else in the room Speak directly towards the microphone and use your normal speaking voice Try to avoid a lot of movement or shuffling of papers as this may affect the quality of the sound transmissi...

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