Maytag Performa Series, Owner'S Manual

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18
B
EFORE YOU CALL FOR SERVICE
PROBLEM POSSIBLE CAUSES WHAT TO DO
Freezer control and lights Refrigerator is in defrost mode. Normal operation. Wait 40 minutes to see if refrigerator restarts.
are on, but compressor
is not operating
Deli drawer temperature
Control settings are too low. See section on Deli drawer to adjust controls.
is too warm
Freezer controls are set too low. See controls section in Installation on how to adjust your
controls.
Drawer is improperly positioned. See section on Deli drawer in Fresh Food Features to verify
drawer positioning.
Refrigerator does not Refrigerator is not plugged in. Plug in unit.
operate
Freezer control is not on. See controls section in Installation on how to adjust your
controls.
Fuse is blown, or circuit breaker needs to be Replace blown fuses. Reset circuit breaker.
reset.
Power outage has occurred.
Call local power company listing to report outage.
Refrigerator still won’t
Unit is malfunctioning. Unplug refrigerator and transfer food to another unit. If another
operate unit is not available, place dry ice in freezer section to preserve
food. Warranty does not cover food loss.
Contact service for assistance.
Food temperature
Condenser coils are dirty. Clean according to care and cleaning instructions.
is too cold
Refrigerator or freezer controls are set too high. See Installation section on how to adjust controls.
Food temperature
Door is not closing properly. Refrigerator is not level. See Installation Instructions.
appears too warm
Check gaskets for proper seal. Clean, if necessary.
Check to see if something is preventing door from closing.
Controls need to be adjusted. See Installation section on how to adjust controls.
Condenser coils are dirty. Clean according to cleaning instructions. See page 13.
Rear air grille is blocked. Check the positioning of food items in refrigerator to make sure
grille is not blocked. Rear air grilles are located under crisper
drawers.
Prolonged door openings. Minimize door openings.
Refrigerator has an odor
Compartment is dirty or has odor-causing food. See Care and Cleaning section.
Water droplets form on
Check gaskets for proper seal. See cleaning guide in Care and Cleaning section.
outside of refrigerator
Humidity levels are high. Normal during times of high humidity.
Controls require adjustment. See Installation section on how to adjust controls
Water droplets form on
Humidity levels are high or door has been See Installation section on how to adjust controls.
inside of refrigerator
been opened frequently.
Check gaskets for proper seal.
Minimize door openings. Organize food items efficiently to
assure door is open for as short a time as possible.
See cleaning guide in Care and Cleaning section.
Noise, sounds and
Normal operation. See Normal Operating Sounds.
vibrations
Cabinet not level. Level cabinet.
Deli/Crisper drawers do not Contents of drawer, or positioning of items Reposition food items and containers to avoid interference with
close freely
in the surrounding compartment could be the drawers.
obstructing drawer.
Drawer is not in proper position.
See Fresh Food section to verify drawer.
Refrigerator is not level. See Installation Instructions.
Drawer channels are dirty or need treatment. Clean drawer channels with warm, soapy water. Rinse and dry.
Apply a thin layer of petroleum jelly to drawer channels.
Refrigerator runs too Doors have been opened frequently or for Minimize door openings. Organize food items efficiently to
frequently long periods of time. assure door is open for as short a time as possible.
Humidity or heat in surrounding area is high. Normal operation.
Food has recently been added. Allow time for recently added food to reach refrigerator or
freezer temperature.
Unit is exposed to heat by environment or Evaluate your unit’s environment. Unit may need to be moved
by appliances nearby. to run more efficiently.
Condenser coils are dirty. See Care and Cleaning section.
Controls need to be adjusted. See Installation.
Door is not closing properly. Refrigerator is not level. See Installation Instructions.
Check gaskets for proper seal. Clean, if necessary.
Check to see if something is preventing door from closing.
Review this chart of troubleshooting tips first…you may not need to call for service at all.