Maytag Neptune FAV7500A Technical Information Download Page 6

Troubleshooting

 

 

!

WARNING

 

To avoid risk of electrical shock, personal injury, or death, disconnect power before servicing, unless testing 
requires it. 
 

 

16023174 

 

©2005 Maytag Services

 

6

System Check 

Select the desired output to test. The system relay 
must be on to test components. The highlighted area 
indicates the state of each output. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Note: 

When the Neptune TL is plugged in, the 

Machine Control Board will check the lid latch 
mechanism every 20 seconds. If found to be 
locked with no cycle running, the Control Board 
will send a signal to the switch to unlock the lid.

 

 
 
 
 
 
 
 
 
 

If motor does not run; Check for 120 VAC at the motor 
control board harness between L1 and Neutral. 

See 

Illustration

 

 

 

 

 
 

 

 

 

 

 

 

 

 

 
 

 

If voltage is present,

 then problem exists with the 

motor and motor control system. 
• Check for loose electrical connections at motor, and 

motor control board. 

• Check phase windings of the motor. 

See 

Illustration

 If motor windings are good, replace the 

motor control board.     

 

If voltage is not present; 

 

•  

Check for loose electrical connections at Machine 

Control Board or broken wires in harness. 
 

Ground 
Line 1 
Neutral 
Harness

Motor 
Harness

JP4 
Harness 

Motor Control Board/JP4Connector

Summary of Contents for Neptune FAV7500A

Page 1: ...ician for servicing or repair of this unit Refer to Service Manual 16022808 for detailed installation operating testing troubleshooting and disassembly instructions CAUTION All safety information must...

Page 2: ...e Fabric cycles such as NORMAL DELICATES HAND WASH WRINKLE CONTROL only tumble periodically every 60 seconds Check for loose connections at machine control board motor control board and motor Perform...

Page 3: ...itch circuit Circuit should be closed at machine control See board input output chart Check for loose electrical connections at lid lock and at machine control board Push lid closed to make sure nothi...

Page 4: ...variety of special service tests and view diagnostic displays Enter Exit Service Mode To enter Service Mode press the Help and Back keys for three seconds or until the control beeps The motor speed w...

Page 5: ...the Quick Spin Test option Quick Spin test steps are as follows 1 Lock the lid 2 Spin to index speed 90 rpm and hold for 60 seconds Pump drains machine 3 Spin to index speed 150 rpm and hold for 6 se...

Page 6: ...no cycle running the Control Board will send a signal to the switch to unlock the lid If motor does not run Check for 120 VAC at the motor control board harness between L1 and Neutral See Illustration...

Page 7: ...nce to next step if water is not connected to machine 13 Drain 14 Spin to 150 rpm 15 Spin to 350 rpm 16 Spin to 850 rpm 17 Pump cycles on and off 18 Coast to 0 rpm 19 Lid unlocks If a failure occurs d...

Page 8: ...lanced load Go to Wet Clothes Troubleshooting Section Diag Code Description Trigger Action to be taken 11 Will not remember machine settings Difficulty in reading memory Go to Clear diagnostic codes D...

Page 9: ...hine After five 5 minutes of inactivity user key presses in Service Mode the machine will exit the Service Mode and resume normal operations Pressing the Off key will completely exit Service Mode If a...

Page 10: ...r and push down so sensor collapses to before the 1 mark molded on slider Display will show tub unbalance NOTE Moving the sensor midway between mark 1 and mark 2 represents normal operation Display wi...

Page 11: ...damage around the Tub Seal area Replace the Spinner Support if it is damaged 4 The Clutch Assembly should be inspected for signs of water or oil contamination Clean Clutch Assembly as needed Replace C...

Page 12: ...e of meter to the appropriate pin numbers listed in the chart Meter will show infinite unless the appropriate key is pressed Note When the Neptune TL is plugged in the Machine Control Board will check...

Page 13: ...Wiring Schematic WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires it 2005 Maytag Services 16023174 13 9800...

Page 14: ...Wiring Schematic WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it 16023174 14 2005 Maytag Services 7500...

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