Maytag Neptune FAV7500A Technical Information Download Page 5

Troubleshooting

 

 

!

WARNING

 

To avoid risk of electrical shock, personal injury, or death, disconnect power before servicing, unless testing 
requires it. 
 

 

©2005 Maytag Services 

 

16023174

 

5

User Interface

 

Enter User Interface and follow the directions on 
screen. This test will check the Membrane Pads and 
Touch Screen. The Membrane Pad and Touch 
Screen Test must be completed in approximately 10 
seconds or a failure will be shown on the display. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Quick Spin Test 

While in Service Mode, select the 

Quick Spin

 

Test

 

option. 
Quick Spin test steps are as follows: 
1)  Lock the lid. 
2)  Spin to index speed 90 rpm and hold for 60 

seconds. Pump drains machine. 

3)  Spin to index speed 150 rpm and hold for 6 

seconds. 

4)  Spin to index speed 350 rpm and hold for 6 

seconds. 

5)  Spin to index speed 550 rpm and hold for 6 

seconds. 

6)  Spin to index speed 700 rpm and hold for 6 

seconds. 

7)  Spin to index speed 850 rpm and hold for 6 

seconds.  

8)  Spin to index speed 1000 rpm and hold for 6 

seconds. 

9)  Coast down to 0 rpm. 
10) Unlock lid. 

 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
Hold Quick Spin Test 

If the 

Hold at this step

 

option is selected during the 

Quick Spin test, the machine will hold at the next 
highest index speed for up to 30 minutes.

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for Neptune FAV7500A

Page 1: ...ician for servicing or repair of this unit Refer to Service Manual 16022808 for detailed installation operating testing troubleshooting and disassembly instructions CAUTION All safety information must...

Page 2: ...e Fabric cycles such as NORMAL DELICATES HAND WASH WRINKLE CONTROL only tumble periodically every 60 seconds Check for loose connections at machine control board motor control board and motor Perform...

Page 3: ...itch circuit Circuit should be closed at machine control See board input output chart Check for loose electrical connections at lid lock and at machine control board Push lid closed to make sure nothi...

Page 4: ...variety of special service tests and view diagnostic displays Enter Exit Service Mode To enter Service Mode press the Help and Back keys for three seconds or until the control beeps The motor speed w...

Page 5: ...the Quick Spin Test option Quick Spin test steps are as follows 1 Lock the lid 2 Spin to index speed 90 rpm and hold for 60 seconds Pump drains machine 3 Spin to index speed 150 rpm and hold for 6 se...

Page 6: ...no cycle running the Control Board will send a signal to the switch to unlock the lid If motor does not run Check for 120 VAC at the motor control board harness between L1 and Neutral See Illustration...

Page 7: ...nce to next step if water is not connected to machine 13 Drain 14 Spin to 150 rpm 15 Spin to 350 rpm 16 Spin to 850 rpm 17 Pump cycles on and off 18 Coast to 0 rpm 19 Lid unlocks If a failure occurs d...

Page 8: ...lanced load Go to Wet Clothes Troubleshooting Section Diag Code Description Trigger Action to be taken 11 Will not remember machine settings Difficulty in reading memory Go to Clear diagnostic codes D...

Page 9: ...hine After five 5 minutes of inactivity user key presses in Service Mode the machine will exit the Service Mode and resume normal operations Pressing the Off key will completely exit Service Mode If a...

Page 10: ...r and push down so sensor collapses to before the 1 mark molded on slider Display will show tub unbalance NOTE Moving the sensor midway between mark 1 and mark 2 represents normal operation Display wi...

Page 11: ...damage around the Tub Seal area Replace the Spinner Support if it is damaged 4 The Clutch Assembly should be inspected for signs of water or oil contamination Clean Clutch Assembly as needed Replace C...

Page 12: ...e of meter to the appropriate pin numbers listed in the chart Meter will show infinite unless the appropriate key is pressed Note When the Neptune TL is plugged in the Machine Control Board will check...

Page 13: ...Wiring Schematic WARNING To avoid risk of electrical shock personal injury or death disconnect power before servicing unless testing requires it 2005 Maytag Services 16023174 13 9800...

Page 14: ...Wiring Schematic WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires it 16023174 14 2005 Maytag Services 7500...

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