15
TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Dryer Operation
Dryer will not run
Door not closed completely.
Make sure the dryer door is closed completely.
START not touched firmly or held
long enough.
Touch and hold START 2–5 seconds.
Household fuse is blown or circuit
breaker has tripped.
There may be 2 household fuses or circuit breakers for the dryer. Check
that both fuses are intact and tight, or that both circuit breakers have
not tripped. Replace the fuses or reset the circuit breaker. If the problem
continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply. Check with a qualified
electrician.
Wrong type of fuse.
Use a time-delay fuse.
Dryer will not heat
Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric dryers use 2
household fuses or circuit breakers. Replace the fuses or reset the circuit
breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply. Check with a qualified
electrician.
Supply line valve not open.
For gas dryers, make sure that the valve on the gas supply line is open.
Unusual Noise
Humming or whining
noise with Steam cycle
selected
Water pump on dryer is running.
The water pump on the dryer is used during the Steam function. If the dryer
has just been installed or unused for an extended period, the pump may be
louder and run longer. This is normal.
Thumping noise
Dryer hasn’t been used in a while.
This is normal. The thumping sound should diminish after a few minutes of
use.
Rattling or vibrating
noise
A small object caught between the
edges of dryer drum.
Check the front and rear edges of the drum for small objects. Clean out
pockets before laundering.
Dryer isn’t properly leveled.
The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in firm contact with the floor.
Clothing is balled up in dryer.
When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer.
Clicking noise
Gas valve operating.
On gas dryers, you may hear the gas valve clicking as it opens and closes.
This is normal.
Dryer Results
Clothes are not drying Lint screen is clogged with lint.
Clean lint screen before each load.
satisfactorily or drying
times are too long
The exhaust vent or outside exhaust
hood is clogged with lint, restricting
air movement.
Run the dryer on Air Only for 5–10 minutes. Hold your hand under
the outside exhaust hood to check air movement. If you do not feel air
movement or air movement is minimal, clean exhaust system of lint or
replace exhaust vent with heavy metal or flexible metal vent. See the
Installation Instructions.
The exhaust vent is not the correct
length.
Check that the exhaust vent is not too long or has too many turns. Long
venting will increase drying times. See the Installation Instructions.
The exhaust vent diameter is not the
correct size.
Use 4" (102 mm) diameter vent material.
The dryer is not level.
Clothes not contacting the moisture sensors during Sensor cycles.
See “Level Dryer” in the Installation Instructions.
The Air Only temperature setting
has been selected.
Select the correct temperature for the types of garments being dried.
See “Cycle Guide.”
