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15

Washer Diagnostic Modes

To enter the “Washer Diagnostic Mode,” first enter “Start 

Operating Setup.” Then press and hold the QUICK CYCLE key 

pad for 1 second while in set-up code 6, anytime a diagnostic 

code is present, or while dAS displays if operating with Maytag 

Data Acquisition setup.
On entry to diagnostic mode the entire display will flash,  

a cycle in process is canceled, money in escrow is cleared, 

and diagnostic codes are cleared. If a diagnostic code persists, 

it must be corrected before the following cycle options are 

permitted.
There are five possible ways to initiate cycle activity from 

diagnostic mode as follows:

1.

  Washer Cleanout cycle – With the entire display flashing,  

this cycle is started by pressing the STOP/PAUSE key pad.

  Use the Washer Cleanout cycle once a month to keep  

the inside of your washer fresh and clean. This cycle uses  

a higher water level. Use with liquid chlorine bleach to  

thoroughly clean the inside of the washer. This cycle  

should not be interrupted.

 

IMPORTANT: 

Do not place garments or other items in the 

washer during the Washer Cleanout cycle. Use this cycle with 

an empty wash drum.

2.

  Cycle Credit – With the entire display flashing, a cycle may  

be credited by pressing the BRIGHTS key pad (CC will dis-

play). When the service mode is exited, “SELECT CYCLE” 

will be displayed unless the end-of-cycle door opening is 

required.

3.

  Manual Overview Test – With the entire display flashing, this 

cycle is started by pressing the WHITES key pad. This cycle 

provides more typical full length fills, tumbles, drains, and 

dispenser actuator movement, allowing for a more thorough 

analysis of the washer operation, including pressure switch 

behavior.

4.

  Quick Spin Cycle – With the entire display flashing, this  

cycle is started by pressing the COLORS key pad. This cycle 

provides a method to quickly drain and spin (remove water 

from the washer) if desired.

5.

  Quick Overview Test – With the entire display flashing,  

this cycle is started by pressing the DELICATES AND KNITS  

key pad. This cycle provides a quick verification that the  

cold and hot water valves, dispensers, and pump motor  

are working, as well as dispenser actuator movement.  

It also includes door lock, drain, and spin operations.

Pressing the QUICK CYCLE key pad will exit diagnostic mode  

and cancel a diagnostic cycle in process.

DIAGNOSTIC CODES

If one of the following has occurred, the appropriate diagnostic 

code will be in the display.
d5 

Blocked coin 1 or coin drop control circuit failure (coin    

 

recognition and price display disabled while blockage    

 persists). 
 

PN/PR Models Only: Setup mode J. should be set  

 

 

to _d to eliminate coin related diagnostic codes.

d9 

Low voltage detected for 8 seconds.

d13  Blocked coin 2 or coin drop control circuit failure (coin    

 

recognition and price display disabled while blockage    

 persists).
F20  Slow Fill. The washer will not detect water input for 4 min.  

 

Pressure switch failure or no water inlet. This code is    

 

reported as d8 on d7.

F22  The door is not able to lock. Door lock error or someone  

 

trying to start the washer, by pressing the door switch    

 

with the finger. This code is reported as d17 on Accu Trac.

(For any other codes, check supplied Technical Sheet.)

SERVICE ACCESS CODE

This code can be entered to access service mode without 

removing the console. It only functions on washers set up for 0 

vend price without any Special Pricing setup, and the Coin/Debit 

Option must be set to “J._d”. If the washer is not in failure mode, 

the door must be opened to proceed.
To enter the Service Access Code, press these keypads  

in the following order: 1 – upper left, 2 – lower right, 3 – upper 

right, 4 – lower left.

NOTE:

 If the Service Access Code procedure is not completed 

properly, as noted above, there is a 15-second delay before it can 

be attempted again.
There are 3 options to exit from the Service Mode:

1.

  Power down the washer; then reapply power. 

2.

  Wait 2 minutes without touching any key pads (without  

diagnostic modes running).

3.

  From Set-Up Code 8, press key pad #1 for 4 seconds.

WASHER HELP MODE

This mode is entered by pressing the BRIGHTS key pad while  

in special pricing option mode 2.XX (or while dAS displays  

if operating with Maytag Data Acquisition setup).
In help mode, other display symbols and elements are mapped  

to reflect the state of various inputs and outputs as follows:

Display Symbol

Description

Wash

Water sensed at wash level.

*

Low voltage present (below about 
90 VAC).

° (Circle above digit)

Door closed.

DOOR LOCKED

Door sensed locked.

COLD

Cold water relay on.

HOT

Hot water relay on.

OR

Door unlocked.

AVAILABLE

Drain pump on.

NOTE:

 A Technical Sheet is taped to inside of lower front panel, 

which includes fault codes and a washer schematic diagram.

Summary of Contents for MHN33PD

Page 1: ...1 Table of Contents 2 INSTALLATION INSTRUCTIONS Commercial Front Load Washer W11294918A www maytagcommerciallaundry com Model MHN33PD MHN33PN MHN33PR ...

Page 2: ...eaning Your Washer 16 Water Inlet Hoses 16 ASSISTANCE OR SERVICE 17 Accessories 17 WARRANTY 18 WASHER SAFETY Model Nomenclature MHN Maytag 33 Model Type Number PN Electronic Control Non Pay PD Electronic Control Coin Drop enabled PR Electronic Control Card Ready The washer shall be disconnected from its power source during service and when replacing parts If the removal of plug is foreseen it shal...

Page 3: ...rvision of children is necessary when the washer is used near children Cleaning and user maintenance shall not not be made by children without supervision Children of less than 3 years should be kept away unless continuously supervised This appliance is intended but not limited to be used in public areas This washer dryer is not intended for use by persons including children with reduced physical ...

Page 4: ... symbol on the product or on the documents accompanying the product indicates that this appliance may not be treated as household waste Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment Disposal must be carried out in accordance with local environmental regulations for waste disposal For more detailed information about treat...

Page 5: ...in the washer drum Tools needed for connecting the water inlet hoses Pliers that open to 39 5 mm 19 16 Flashlight optional Tools needed for installation Open end wrenches 13 mm 1 2 and 14 mm 9 16 TORX T20 Security screwdriver 6 3 mm 1 4 nut driver Parts supplied Level Wood block Ruler or measuring tape INSTALLATION REQUIREMENTS A U shaped hose form B Water inlet hoses 2 C Inlet hose washers 4 D Tr...

Page 6: ...he door opens more than 90 and is not reversible Additional clearances might be required for wall door and floor moldings Additional spacing of 25 mm 1 on all sides of the washer is recommended to reduce noise transfer Companion appliance spacing should also be considered Washer Dimensions 1282 mm 961 mm 501 2 686 mm 27 3713 16 1134 mm 28 2813 13 16 16 445 8 732 mm 732 mm A floor drain should be p...

Page 7: ... or earth circuit Philippines Outlet must comply with Philippine National Standard PNS 1572 1997 Annex A 250V 10 15A 2 pole 3 wire grounding receptacle EARTHING INSTRUCTIONS This washer must be earthed In the event of a malfunction or breakdown earthing will reduce the risk of electric shock by providing a path of least resistance for electric current This washer is equipped with a cord having an ...

Page 8: ...ved discard the bolts and spacers Then push the plug back into the back of the washer and pull the power cord through the left opening of the rear panel and close the hole with the attached cap 5 Close the bolt holes with the 4 transport bolt hole plugs NOTE If the washer is to be transported at a later date call your product distributor or installer To avoid suspension and structural damage your ...

Page 9: ...ntil it is seated on the check valve 3 Using pliers tighten the couplings with an additional two thirds turn NOTE Do not overtighten Damage to the coupling can result 4 Turn on the water taps completely and check for leaks NOTE Replace inlet hoses after 5 years of use to reduce the risk of hose failure Record hose installation or replacement dates on the hoses for future reference Periodically ins...

Page 10: ...clockwise to raise the washer Recheck levelness of washer and that all four feet are firmly in contact with the floor Repeat as needed 2 Make sure all four feet are stable and resting on the floor Then check that the washer is perfectly level use a level 3 When washer is level and all four feet are firmly in contact with the floor use a 14 mm or 9 16 open end or adjustable wrench to turn jam nuts ...

Page 11: ...ns SELECT CYCLE will appear rather than a cycle price Display After the washer has been installed and plugged in the display will show 0 MINUTES Once the washer has been plugged in and the washer door opened and closed the display will show the price In washers set for free cycles the display will flash SELECT CYCLE Control Set Up Procedures IMPORTANT Read all instructions before operating PD Mode...

Page 12: ...he Super Cycle rinse option Press the QUICK CYCLE key pad once for this selection Press the DELICATES AND KNITS key pad once to advance to next code CODE EXPLANATION 9 00 CYCLE COUNTER OPTION This option is either SELECTED ON or NOT SELECTED OFF 9 9 00 0C g Not Selected OFF Selected ON and not able to be deselected Press the QUICK CYCLE key pad 3 consecutive times to select ON Once selected ON it ...

Page 13: ...ntity of 5 increments of the larger coin value 20 x 5 100 By pressing the BRIGHTS key pad there is the option of 1 199 for the quantity of 5 increments PN PR MODELS This represents the value of coin 2 in the quantity of 5 increments of the larger coin value Factory default 5 x 5 of the larger coin value Press the DELICATES AND KNITS key pad once to advance to next code d 00 COIN SLIDE OPTION This ...

Page 14: ...ut touching any keypads without diagnostic modes running 3 From Set Up Code 8 press key pad 1 for 4 seconds CODE EXPLANATION h 01 SUPER CYCLE TYPE Skipped unless Super Cycle pricing is enabled h 01 g This represents the Super Cycle upgrade option Press the BRIGHTS key pad to step through upgrade options 1 3 as follows 01 enhanced wash extra 3 minutes of wash tumble in addition to the programmed wa...

Page 15: ...LE key pad will exit diagnostic mode and cancel a diagnostic cycle in process DIAGNOSTIC CODES If one of the following has occurred the appropriate diagnostic code will be in the display d5 Blocked coin 1 or coin drop control circuit failure coin recognition and price display disabled while blockage persists PN PR Models Only Setup mode J should be set to _d to eliminate coin related diagnostic co...

Page 16: ...flashing press STOP PAUSE NOTE The door will lock and the drum will rotate then the door will unlock lock again and the cycle will continue The washer will not fill but the drum will rotate while the washer runs a short sensing cycle This will take approximately 3 minutes 5 The cycle will determine whether clothing or other items are in the washer a If no items are detected in the washer it will p...

Page 17: ... to better respond to your request Accessories Enhance your washer with these premium accessories For more high quality items or to order contact your authorized Maytag distributor Part Number Accessory 8212526 Washer drip tray fits under all 31682 All purpose appliance cleaner 1903WH Laundry supply storage cart 285320 Anti Siphon Whirlpool Corporation Benton Harbor Michigan 49022 USA Manufacturer...

Page 18: ...GES Some locations do not allow the exclusion or limitation of incidental or consequential damages so these limitations and exclusions may not apply to you This warranty gives you specific legal rights and you also may have other rights that vary by location 03 17 DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY Maytag makes no representations about the quality durability or need for service or r...

Page 19: ...19 NOTES ...

Page 20: ...W11294918A 11 18 2018 All rights reserved ...

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