Fault Finding
Remember, to receive a clear satellite reception and picture, the dish must have the correct vertical
(elevation) and horizontal (azimuth) alignment.
1. I don’t want to use the Sat Finder, can I turn it off?
Simply turn the knob fully to the left. Your sat finder will now be silent and just a green light will be
illuminated. Keeping it in-line doesn’t affect your signal quality and uses very little power.
2. My Sat Finder has a high pitched tone but I have no picture.
You may have located a different satellite to the one your receiver is set to. E.g. If your receiver is set to
Astra 2 (for UK), you may have located the wrong satellite. You will need to realign your dish.
See page 12 to gain an idea of where you should point your dish and check elevation also.
3. The dish unit doesn’t seem to be dropping onto the mount.
Ensure you rotation lock is not in the locked position. To do this you will need turn the knob
anti-clockwise.
4. I am using one output on my twin kit and my Sat Finder isn’t working.
The Sat Finder is internally wired to the top output. Therefore, if you wish to use your Sat Finder in a twin
kit, but are only using one coaxial connection, ensure you connect the cable to the top output. Refer to
page 11 for more information.
5. Will my satellite system work when pointing through trees and buildings?
Satellite, unlike TV signals, will not work through objects. The satellite dish must have a clear line of sight
to the satellite in the sky.
6. My dish unit does not rotate smoothly.
Ensure the Azimuth lock is fully released before rotating the system.
7. My system appears to have excessive movement between dish unit and mount.
This is normal and required for rotation, however once you secure the azimuth lock, the system will
become stable and will not affect signal reception or quality.
8. I have noticed water inside my system, is this a problem?
The Precision kit has been designed for outdoor use. Therefore, it has been designed for water to pass
through the unit and exit easily. The system will dry out very quickly.
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