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MaxQ A12X24-PR, User Manual

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MaxPlus Alpha Cooler® 
User Manual | SKU # A12X24-PR, A12X24-PR-C 
V2.0 | March 7

th

, 2022 

 

3. MaxTemp Application Download  

 

MaxPlus Alpha cooler comes with free iOS and Android mobile applications, as well as a Windows desktop application to 

download historical temperature and generate a comprehensive compliance report. 

 

3.1 iOS app – 

Download Now!

 

 

 

 

3.2 Android app – 

Download Now!

 

 

 

 
 

 

Summary of Contents for A12X24-PR

Page 1: ...evelopment User Manual for the MaxPlus Alpha Cooler Intended for 1 6 C bedside storage of Red Blood Cells Cold Plasma with integrated temperature monitoring capabilities Website https www packmaxq com...

Page 2: ...p Software Operating instructions 9 4 1 MaxTemp Android Application 9 4 2 MaxTemp iOS Application 12 4 3 MaxTemp Windows Application 14 4 4 Viewing Temperature logs 16 4 5 Temperature report generatio...

Page 3: ...1 2 1 Main controller screen does not turn ON after pressing the ON OFF button 35 11 2 2 Main controller stuck in the Power on wireless sensor screen 36 11 2 3 Main controller screen does not show the...

Page 4: ...ha Cooler 1 Main Controller 1 Glycol Buffered Wireless Payload sensor 1 S6 blue gel packs 2 units BP0P white gel packs 3 units 1 2 System Accessories Micro USB charging cable with power adapter SD car...

Page 5: ...minimum to 1 hour 3 Temperature Sensor Integrated circuit temperature sensor 4 Resolution 0 1 C 5 Accuracy 0 5 C 6 Sensor Response Time 2s 7 Operating Temperature 20 C to 70 C 8 Alarm Yes Audible 9 B...

Page 6: ...DOWN Button o Move arrow up or down in the user selection menu o Increase or decrease values LCD Display The LCD display provides the user a visual representation of different options to choose from...

Page 7: ...7th 2022 3 MaxTemp Application Download MaxPlus Alpha cooler comes with free iOS and Android mobile applications as well as a Windows desktop application to download historical temperature and generat...

Page 8: ...www packMaxQ com 8 MaxPlus Alpha Cooler User Manual SKU A12X24 PR A12X24 PR C V2 0 March 7th 2022 3 3 Windows App Download Now...

Page 9: ...pplication Step 2 Make sure the Bluetooth on your mobile device computer is turned ON and visible for other devices Step 3 Locate the MaxTemp application on your mobile device computer Step 4 Open the...

Page 10: ...User Manual SKU A12X24 PR A12X24 PR C V2 0 March 7th 2022 After you select the specific cooler the next screen shown below will show the current product status Each icon on the application is explaine...

Page 11: ...e duration for the cooler The PAYLOAD STATUS panel displays temperature range based acceptability of the blood product If the unit went out of the required 1 6 C temperature range it will show the sta...

Page 12: ...n After launching the MaxTemp application on your iOS mobile device you will be presented with the screen below Graphics are illustrations for an iOS device Step 1 Select the Alpha Cooler number corre...

Page 13: ...be Not Acceptable The BOX STATUS panel shows if the lid of the cooler is currently opened or closed Note If you are in data logging mode after you have connected with the cooler using the MaxTemp app...

Page 14: ...ssued for an OR trip and the trip has been completed Step 1 Press and hold the SELECT button on the lid for three seconds to stop data logging DO NOT PRESS THE ON OFF BUTTON Doing so will result in lo...

Page 15: ...th 2022 Step 4 You will be presented with a screen with a timer counting down from 30 seconds Select the REPORTS button on the left side bar Step 5 You will then see a screen that includes data from t...

Page 16: ...ler will be connected with the app unless you disconnect from it 4 4 Viewing Temperature logs At the end of each trip or storage cycle the HISTORY button can be pressed on the mobile application and t...

Page 17: ...ature data Max Min and Average a graph and tabulated temperature data Press the SHARE icon at the bottom of the page and the application will automatically generate a PDF report 4 5 1 Report format Th...

Page 18: ...www packMaxQ com 18 MaxPlus Alpha Cooler User Manual SKU A12X24 PR A12X24 PR C V2 0 March 7th 2022 2 A graphical representation of the payload temperature as shown below...

Page 19: ...19 MaxPlus Alpha Cooler User Manual SKU A12X24 PR A12X24 PR C V2 0 March 7th 2022 3 A detailed table that presents each temperature data point with lid status payload status and time stamp recorded th...

Page 20: ...the PDF described in the previous section a Share icon will appear at the bottom of the screen Press the Share icon On the next screen a pop up window will appear click Share That will take the user t...

Page 21: ...con On this screen you can choose to share the PDF via email text or your preferred method With the use of this feature the user can create a repository of reports for each and every trip for the MaxP...

Page 22: ...e refrigerator along with the S6 gel packs 1 6 C for a minimum of 12 hours 5 2 Pack out Procedure Step 1 Place two units of frozen BP0P gel packs against the cooler walls Step 2 Place two refrigerated...

Page 23: ...riod when the cooler is reaching equilibrium and the sensor may show temperature warmer than 6 C This period can vary from 15 30 minutes and is considered stabilization period Minimum battery level Th...

Page 24: ...e Time setting Note Select Start if there is no change to Sample Rate Temp Range and displayed Date and Time Step 4 Please set how often the payload temperature is recorded Sample rate o Use the UP or...

Page 25: ...the lower limit Use the UP or DOWN button to increase or decrease the value o Press SELECT to accept the change and move to the next screen o Setting the upper limit Use the UP button to increase the...

Page 26: ...tart logging payload temperature The LCD display during temperature logging is shown below DO NOT PRESS THE ON OFF BUTTON WHILE THE SYSTEM IS RECORDING TEMPERATURE DATA Pressing the button will lead t...

Page 27: ...ce two units of frozen BP0P gel packs against the cooler walls Step 5 Place two refrigerated S6 gel packs against the frozen BP0P gel packs Step 6 Insert the last frozen BP0P gel pack into the pouch a...

Page 28: ...ck out of the Cooler Step 10 Place payload blood products inside the cooler Step 11 Close the lid and issue the cooler 7 5 Retrieve temperature data after cooler return trip end Step 12 To STOP record...

Page 29: ...ha Cooler User Manual SKU A12X24 PR A12X24 PR C V2 0 March 7th 2022 Note After the trip is complete DO NOT forget to turn OFF the Wireless sensor The battery will drain faster if left ON Stopping Temp...

Page 30: ...3 days at 2 minute interval in a single charge It is recommended that the cooler be charged once every three days 8 2 Sensor Calibration It is recommended that your wireless sensor be calibrated yearl...

Page 31: ...f around the device to be repaired Be sure that the sensor and controller have the same serial number Turn on the controller and ensure the sensor is turned off Press the up and down arrows simultaneo...

Page 32: ...s Some of the recommended cleaning products are Sani Cloth Virex OR wipes 6 8 Hydrogen Peroxide solution 6 10 Bleach solution The MaxPlus Alpha Cooler is manufactured with a plastic that is chemically...

Page 33: ...reless sensor 11 1 1 Wireless sensor is Turned ON but the blue LED is NOT ON Possible Cause 1 Battery placed incorrectly 2 Possible low voltage on the Battery Corrective Measure 1 Open the back of the...

Page 34: ...24 PR A12X24 PR C V2 0 March 7th 2022 11 1 2 Replace battery in the Wireless sensor Use CR2450 3V Lithium Coin Battery Step 3 Check if the battery holder pin is in contact with the battery Adjust if n...

Page 35: ...lace the battery Use CR2450 3V Lithium Coin Battery 11 2 Main Controller 11 2 1 Main controller screen does not turn ON after pressing the ON OFF button Possible Cause 1 Most likely the main controlle...

Page 36: ...rective Measure 1 Hold the button for more than 2 seconds to turn on the Wireless sensor 11 2 3 Main controller screen does not show the Wireless sensor battery level Possible Cause 1 Wireless Sensor...

Page 37: ...se 1 Sample rate is at the minimum or maximum value Corrective Measure 1 Alpha temperature monitoring system has a default sample rate of 2 min The sample rate can be adjusted between 2 to 60 minutes...

Page 38: ...Alpha Cooler User Manual SKU A12X24 PR A12X24 PR C V2 0 March 7th 2022 11 2 7 Buzzer won t turn off Possible Cause 1 The lid is open for more than 10 seconds Corrective Measure 1 Please close the lid...

Page 39: ...example if temperature data is recorded every 2 minutes over a 24 hour period then it will take about 30 seconds to download the entire data set into the mobile application 3 If the first try failed w...

Page 40: ...out the SD from the cooler and insert into the SD card reader provided with the MaxPlus Alpha cooler Insert the SD card reader into a USB port on a Computer and save all of the older files to the Comp...

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