MAXPHOTONICS CO.,LTD
WWW.MAXPHOTONICS.COM
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5. Quality Assurance, Warranty and Return Process
5.1 General Warranty
The warranty of Maxphotonics fiber laser is 24 months upon the customer receive the
fiber laser .
All products are warranted by MAXPHOTONICS against defects in materials and
workmanship for the period of time as set forth on the applicable purchase order or in
the specifications starting with the date of shipment. MAXPHOTONICS also warrants
that this product will meet applicable specifications under normal use.
MAXPHOTONICS shall, at its option, repair or replace any product that proves, in the
reasonable opinion of MAXPHOTONICS, to be defective in materials or workmanship
during the warranty period. All products repaired or replaced under warranty are only
warranted for the remaining un-expired period of time in the original warranty for the
particular defective product. MAXPHOTONICS reserves the right to issue a credit note
for any defective products that have proved defective through normal usage.
5.2 Warranty Limitations
This warranty excludes products, parts (including fiber connectors) or equipment
which have been tampered with, opened, disassembled, opened, or modified by
persons other than MAXPHOTONICS personnel, misused, neglected, or damaged by
accident, used in applications which exceeds their specifications or ratings, used
outside of environmental specifications for the product, used with buyer software or
interfacing, improperly installed, maintained or otherwise abused or used other than in
accordance with the information and precautions contained in this User’s Manual. It
is the customer’s responsibility to understand and follow operating instructions in this
User’s Guide and specifications prior to operation—failure to do so may result in
voiding this warranty. Accessories and fiber connectors are not covered by this
warranty.
Buyer must claim under the warranty in writing no later than 31 days after the claimed
defect is discovered. This warranty does not extend to any third party, including
without limitation Buyer's end-users or customers, and does not apply to any parts,
equipment or other products not manufactured by MAXPHOTONICS.
