TROUBLESHOOTING
Problem Encountered
Possible Causes
Possible Solutions
Oil Overflowing
•
Oil is filled above the
maximum level
•
Food placed in hot oil
contains moisture
•
Stated quantities
exceeded
•
Check oil level in oil tank
is correct
•
Ensure to dry food first
•
Reduce the amount of
the food before frying
Strong Smell
•
Oil has gone bad
•
The correct oil is not
being used
•
Replace oil
•
Do not mix oils of a
different type or quality
Food is not Browning
•
Cooking temperature is
too low
•
Basket is overloaded
•
Oil is not hot enough
•
Adjust the dial to the
correct cooking
temperature
•
Reduce the amount of
the food before frying
•
Ensure temperature
setting is correct
•
Ensure oil has reached
the set temperature
before immersing food
into the oil
•
Possible faulty
thermostat. Consult
service centre
Chips are Sticking Together
•
Potatoes not washed and
dried thoroughly before
being placed in the oil
•
Wash potatoes
thoroughly and dry frying
Chips are not Crispy
•
Starch is still present on
the potatoes
•
Soak potatoes in cold
water for 1hr and dry
thoroughly before frying
Appliance is not working
•
Appliance has been
turned on without oil
•
Temperature control dial
is not at correct setting
•
Wall outlet has not been
switched “ON”
•
Allow the fryer to cool
down, fill it with sufficient
oil and press the reset
point located at the back
of the fryer
•
Check that cooking
temperature has been
selected on temperature
control dial
•
Check wall outlet is “ON”
and not faulty