118
Problem
Likely Cause
Things to Check
Audio
p
ro
b
le
m
Only audio is not recorded.
(Wired connection)
The microphone device power is
OFF.
Is the microphone device turned on?
The connection cable is broken.
Is the connection cable broken?
The port of product to be
connected is incorrect
Is it connected to “MIC IN” or “AUDIO IN”
of the product?
The port of microphone device to
be connected is incorrect
Is it connected to the output port of the
microphone device?
Volume is zero or low of
“Line
-in/Mic-
in/Bluetooth”
Is volume setting appropriate in
Administrator web page?
For details refer to section “
Audio
” in
Operating Guide.
Gain is zero or low of
“Line
-in/Mic-
in/Bluetooth”
Is gain setting appropriate in
Administrator web page?
For details refer to section “
Audio
” in
Operating Guide.
The
“Line
-in/Mic-
in/Bluetooth” is
set on Mute.
Is the “Line
-in/Mic-
in/Bluetooth” set on
Mute?
For details refer to section “
Audio
” in
Operating Guide.
B
lu
et
o
o
th
p
ro
b
le
m
Bluetooth device cannot
pair.
The Bluetooth device power is OFF. Is the Bluetooth device turned on?
The product is not started pairing. Is the Bluetooth indicator on front panel
blinking?
For details refer to section “Indicator” in
Operating Guide.
If it is off, long push the info button on the
front panel.
For details refer to section
“Button
Control” in Operating Guide.
If Bluetooth indicator on front
panel is lit, it is paired with another
Bluetooth device.
Turn off the power of the Bluetooth
device being paired and try pairing again.
The Bluetooth device is not started
pairing.
Is the Bluetooth device started pairing?
The dedicated antenna is not
connected.
Is the Bluetooth antenna attached to the
product connected?
Only audio is not recorded,
or noisy.
Distance between product and
microphone device is far.
Make sure that there is no obstacle
between the Bluetooth antenna and the
device.
Is the distance between the product
(Bluetooth antenna) and the device 10m
or less? However, depending on the
device to be paired, pairing may not be
possible even if the distance is 10m or
less.
Radio waves are interfering.
Make sure that there is no Equipment
emitting radio waves (microwave oven
or wireless router, etc.) nearby.
Summary of Contents for MA-XL1
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