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Hints and Tips
Issues
Solutions
Buttons don’t work.
• Child lock is activated. Deactivate the child lock function.
• The washing machine is operating a wash programme.
• The Programme Dial was turned to a different programme.
Door doesn’t open.
• Door lock may be active.
• The water temperature or level could be too high.
If you start a wrong
programme accidentally.
First press Start / Pause button or turn the machine off. Secondly
turn the Programme Dial to the correct programme, spin speed
or optional function you want. Press the Start / Pause button
to start the new programme. (Note: We suggest that you do not
change the programme after the machine has been running for 3
minutes.)
Unusual odour.
• Rubber parts and the motors may give off a smell when you
first start using the washing machine, but this goes away over
time.
• You should wash the drum once a month.
You can’t see any water.
This is normal: The water level is below the window.
There’s no water going
into the washing
machine.
• The water tap might be turned off.
• The water hose or water-supply hose may be frozen.
• Your water supply may be disrupted.
• The water-supply valve filter may be clogged.
There’s only a small
amount of water.
• If you have paused the programme and you restart, the
washing machine may drain some water.
• Don’t pour water in through the door.
Water adds up during
washing.
This is normal: water is supplied automatically as the level lowers,
and with heavy loads the water may fill up repeatedly.
The washing machine
does not spin.
• The rinse hold may be active. Select the Spin Speed to
continue.
• If a small load is in the washing machine, it may be detected as
an unbalanced load and may stop spinning after a number of
attempts. Select the manual spin.
There’s no water going
into the washing machine
during rinse operation.
Before rinsing, the washing machine spins to drain water
remaining from the wash. The water will fill up after that.
During the spin-dry, the
drum stops and rotates
several times.
This is normal. The washing machine has detected an unbalanced
load and is trying to correct it.
Foam and water remain in
the door or door seal.
Although foam and water may remain, it does not have any
influence on the performance of a rinse.
Spin starting is repeated.
This is normal. Although spin starting may be repeated, it is a
function made to spin quietly.
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