Common problems and solutions
41
-
When the board fails to start under Windows XP, the driver might not have
started. Click on the
Start
button, open the
Control Panel
, select
Administrative Tools
, and open
Computer Management
. From the
Computer
Management
explorer window, select
System Tools,
followed by
Device
Manager
. If you do not see a Meteor-II device under
Matrox Imaging Adapters
,
you will have to reinstall the driver.
If the above solution for your operating system does not work, try the following.
-
The driver also might not start due to too much or insufficient allocation of
DMA memory. To address this problem, re-allocate DMA memory using the
included
milconfig.exe
utility.
• There is a conflict in the BIOS Setup program. This problem generally occurs
when there is a PCI memory mapping error or when there is a PCI-IRQ routing
error. To resolve this problem with the PCI form factor, first try to swap boards
from one PCI slot to another; for the PC/104
-Plus
, change the rotary switch
settings. If the problem still persists, try upgrading your BIOS.
If the above solution does not work, try the following to determine if there is an
IRQ conflict.
-
Under Windows 2000, right-click on
My Computer
, and select
Manage
from
the presented menu. From the
Computer Management
explorer window,
display the
System Tools\ System Information\ Hardware Resources\ IRQs
folder
.
Check for devices that are sharing an IRQ with your Matrox frame grabber.
-
Under Windows XP, click on the
Start
button, open the
Control Panel
, select
Administrative Tools
, and open
Computer Management
. From the
Computer
Management
explorer window, select
System Tools,
followed by
Device
Manager
. From the
View
menu, select the
Resources by type
, and expand the
Interrupt request (IRQ)
folder. Check for devices that are sharing an IRQ with
your Matrox frame grabber.
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