Matrix U7xe-04 Service Manual Download Page 2

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CHAPTeR 1: SeRIAl NUMBeR loCATIoN

...................................................................

CHAPTeR 2: IMPoRTANT SAfeTy INSTRUCTIoNS

2.1

Read and Save These Instructions ........................................................................... 3

2.2

Electrical Requirements ............................................................................................ 4

CHAPTeR 3: PReVeNTATIVe MAINTeNANCe

3.1

Recommended Cleaning Tips ................................................................................... 5

3.2

Check for Damaged Parts ......................................................................................... 5

3.3

Care and Maintenance Instructions .......................................................................... 6

3.4

Touch Screen Care and Cleaning .............................................................................. 7

CHAPTeR 4: CoNSole oVeRlAy AND WoRKoUT DeSCRIPTIoN

4.1

Console Description .................................................................................................. 8

4.2

Workout Setup Steps ................................................................................................. 9

CHAPTeR 5: MANAgeR MoDe

5.1

Manager Mode Overview .......................................................................................... 10

5.2

Manager Mode - About Tab ........................................................................................ 11

5.3

Manager Mode - Time Tab ......................................................................................... 12

5.4

Manager Mode - Defaults Tab .................................................................................... 12

5.5

Manager Mode - TV Tab ............................................................................................ 13

5.6

Manager Mode - Language Tab ................................................................................. 14

5.7

Manager Mode - Other Tab ........................................................................................ 15

CHAPTeR 6: eNgINeeRINg MoDe

6.1

Engineering Mode Overview ...................................................................................... 16

6.2

Engineering Mode - Calibration Tab ........................................................................... 16

6.3

Engineering Mode - Statistics Tab ............................................................................. 17

6.4

Engineering Mode - Errors Tab .................................................................................. 17

6.5

Engineering Mode - Clubs Tab ................................................................................... 18

6.6

Engineering Mode - Club ID Tab ................................................................................ 18

6.7

Engineering Mode – Other Tab .................................................................................. 19

CHAPTeR 7: SeRVICe MoDe

7.1

Service Mode Overview ............................................................................................. 20

7.2

Service Mode - Setup Tab .......................................................................................... 21

7.3

Service Mode - Test Tab ............................................................................................ 22

7.4

Service Mode - Log Tab ............................................................................................. 23

7.5

Service Mode - Date & Time Tab ............................................................................... 23

CHAPTeR 8: TRoUBleSHooTINg

8.1

Electrical Diagram ..................................................................................................... 24

8.2

LCB LED Indicators.................................................................................................... 28

8.3

LCB Wiring Connections ............................................................................................ 29

8.4

Troubleshooting - Error 04A0 ..................................................................................... 30

8.5

Troubleshooting - Error 04B0 ..................................................................................... 31

8.6

Troubleshooting - Error 0248 ..................................................................................... 32

8.7

Troubleshooting - Error 02B4 ..................................................................................... 33

8.8

Troubleshooting - Error 02AB .................................................................................... 34

8.9

Troubleshooting - Error 01AC .................................................................................... 35

8.10

Troubleshooting - No Resistance Issues ................................................................... 36

8.11

Troubleshooting - Touch Pad Issues .......................................................................... 37

8.12

Troubleshooting - Heart Rate Issues ......................................................................... 38

8.13

TV Troubleshooting - Overview .................................................................................. 39

TABle of CoNTeNTS

Summary of Contents for U7xe-04

Page 1: ...U 7 x e 0 4 B I K E S E R V I C E M A N U A l...

Page 2: ...de Overview 16 6 2 Engineering Mode Calibration Tab 16 6 3 Engineering Mode Statistics Tab 17 6 4 Engineering Mode Errors Tab 17 6 5 Engineering Mode Clubs Tab 18 6 6 Engineering Mode Club ID Tab 18 6...

Page 3: ...53 9 11 Shrouds Removal 54 9 12 Lower Control Board Replacement 55 9 13 Battery Replacement 56 9 14 Drive Belt Replacement 57 9 15 Generator Belt Replacement 58 9 16 Generator Replacement 59 9 17 Pull...

Page 4: ...ation A serial number plate is located below the bottom of the console mast beneath a rubber boot There is also a serial number tag on the middle of the main frame pointed towards the floor Chapter 1...

Page 5: ...2 console serial number location 1 1 Serial Number Location console Serial number location Chapter 1 Serial Number Location...

Page 6: ...hands away from moving parts If the item cannot be reached contact a Matrix authorized dealer for assistance Never operate the unit if it is damaged not working properly when it has been dropped or h...

Page 7: ...e Bike will be plugged in follow the requirements below MATRIX DEDICATED CIRCUIT ELECTRICAL REQUIREMENT INFO All Matrix Bikes require the use of a 15 amp or 20 amp dedicated circuit with a non looped...

Page 8: ...water mixture in a spray bottle 10 1 water to soap ratio Lint free 100 cotton cleaning cloths or Microfiber cleaning cloths Vacuum Shop Vac with extendable hose and soft brush attachment Corrosion Blo...

Page 9: ...lable on the Matrix web site at www matrixfitness com DAILY MAINTENANCE ITEMS 1 Look and listen for loose fasteners unusual noises and any other indications that the equipment may be in need of servic...

Page 10: ...any other chemical on the touch screen Always dampen the cloth and clean the screen Do not spray the water soap mixture on the screen itself the drips can seep into the display or stain the bezel Aft...

Page 11: ...ll have a cool down length of 2 minutes Workouts 20 minutes and longer will have a cool down length of 5 minutes U7XE 04 ENTERTAINMENT ZONE iPOD Will take the user directly to the iPod screen to allow...

Page 12: ...strap or continually hold onto the contact heart rate grips for this workout Locate the metal sensors on the handlebars of the bike Notice that there are two separate pieces of metal on each grip You...

Page 13: ...pear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation NOTE If a s...

Page 14: ...f Order Default Off This option allows the club to show the unit out of order if an error is present On Off CSafe Model This option controls whether the console is Fitlinxx compatible LMM MMM LAM U7xe...

Page 15: ...nager mode Defaults 5 4 manager mode defaults tab function defaults description modified Default Level Default 1 This option controls the default program level Max 1 Min 20 Default Age Default 30 This...

Page 16: ...aximum 17 Minimum 1 Tuner Available Default Yes This option controls the default TV function Yes or No Setup This option sets the TV tuner function On Off Remove TV Default No This option controls the...

Page 17: ...tion allows the user to select a flag for a specific language N A language English German flag unit Mile Mile KM KM KM language Spanish Dutch Italian Japanese flag unit km km km km km language Chinese...

Page 18: ...unction defaults descriptions modified Asset Management Default Off This option allows the club owner collect workout data via a PC On or Off Virtual Active Default Off This option controls the Virtua...

Page 19: ...ct to save 4 Press HOME to return to normal operation NOTE If a setting has been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL...

Page 20: ...option displays the workout information for the unit N A 6 3 engineering mode statistics tab 6 4 engineering mode errors tab engineering mode function defaults descriptions modified Errors This option...

Page 21: ...is option allows the club to select a screen header from a list N A 6 5 engineering mode clubs tab engineering mode function defaults descriptions modified Club ID This option records the Club ID of t...

Page 22: ...riptions modified Other Erp Time Default 0 minutes If there is no use of the machine over a period of time the console LEDs will turn off go into ErP mode Maximum 30 minutes Minimum 0 6 7 Engineering...

Page 23: ...will appear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation NOTE...

Page 24: ...plays the serial number of the console and frame Accumulated Distance This option displays the accumulated workout distance since production Accumulated Time This option displays the accumulated worko...

Page 25: ...d touch the screen to catch After 5 positions are tested touch the center of the screen to exit this test N A Keypad Type This option sets the keypad type for the console Quick Start or No Quick Start...

Page 26: ...og This option records key component replacement history 7 4 service mode log tab 7 5 service mode Date time tab function defaults descriptions Date Time This option sets the current date and time on...

Page 27: ...24 8 1 Electrical Diagrams Chapter 8 Troubleshooting...

Page 28: ...25 Chapter 8 Troubleshooting 8 1 Electrical Diagrams CONTINUED...

Page 29: ...26 8 1 electrical diagramS CONTINUED Pulse Sensor Wire Chapter 8 Troubleshooting POWER RESISTANCE WIRE...

Page 30: ...27 Digital Communication Wire 8 1 electrical diagramS CONTINUED Chapter 8 Troubleshooting ECB Wire...

Page 31: ...ulate Status bright Normal LED8 UCB LCB Communication Status blinking OK Hardware definition LED1 AC plug in Status bright AC LED2 DC 5V Status bright OK LED3 AC plug in Status bright AC LED4 DC 12V S...

Page 32: ...29 Chapter 8 Troubleshooting 8 3 LCB1_ErP wiring connection...

Page 33: ...ion disconnected 2 SOLUTION 1 The console cable is damaged or not properly plugged in Check the connection of the console cable at the UCB and LCB Also check the console cable for damage Replace if ne...

Page 34: ...tion disconnected 2 SOLUTION 1 The console cable is damaged or not properly plugged in Check the connection of the console cable at the UCB and LCB Also check the console cable for damage Replace if n...

Page 35: ...attery disconnection or fail When power is on LCB battery voltage is less than 6 VAC 2 SOLUTION 1 Check the battery wire connection between the battery and LCB Figure A 2 Check the battery voltage Fig...

Page 36: ...r use on HUREA5x frame ERROR CODE 02B4 1 SYMPTOM 02B4 Resistance type error 2 SOLUTION 1 Check if the machine has the correct resistance system resistor or ECB Figures A B 2 Check if the console is ma...

Page 37: ...leshooting 8 8 troubleshooting Error 02AB Figure A ERROR CODE 02AB 1 SYMPTOM 02AB Machine type error 2 SOLUTION 1 Enter into Engineering Mode and verify that the Machine Type setting is correct should...

Page 38: ...01AC 1 SYMPTOM 01AC Resistance over current 2 SOLUTION 1 Check if the resistance is short circuited by measuring amperage through the generator cable Figure A If the resistance value is under 10 ohms...

Page 39: ...TING 1 SYMPTOM No resistance 2 SOLUTION 1 Check the power resistor wire connection between the power resistor and the LCB Figure A 2 Check if there is a resistance value by measuring amperage through...

Page 40: ...Perform a touch pad calibration in Service Mode a Press ENTER 3 0 0 1 ENTER on the lower number keypad b Press TEST on the display c Press TOUCH CALIBRATION on the display d Follow the cross mark mov...

Page 41: ...onsole from the unit and verify continuity of the HR grip wiring With a multi meter set for ohms place one prong on the HR grip wiring coming up the console mast Figure C and the other on the appropri...

Page 42: ...V and entertainment related equipment sold by Matrix FItness Equipment The Matrix Bike includes an integrated TV that shows in the large display window The TV is capable of being shown as a 7 or 15 sc...

Page 43: ...ves the issue replace the internal coax cable d If plugging the coax cable into the back of the console does not resolve the issue remove the console back and check the console cable connection at the...

Page 44: ...V Figures A B 2 If internal electrical connections are good the console turns on and the outlet is outputting 120V the issue is likely with the integrated TV Replace the console 8 15 TV troubleshootin...

Page 45: ...TOM a The entertainment keypad Figure A is not responding 2 SOLUTION a Remove the console and check the connection of the entertainment keypad Figure B b If the entertainment keypad cable is pinched k...

Page 46: ...console and remove the console Figure B 3 Reinstall the wire connections to the new console 4 Carefully push the wires into the console and mast until they are clear of the console mast connection an...

Page 47: ...eful to support the handlebar Figure C 3 Carefully pull the wires from the console mast until the connectors are showing and then disconnect the 3 wires from the handlebar and remove the defective han...

Page 48: ...in half Figure B 3 Disconnect the level key and HR plate wiring Figure C and remove the HR grip 4 Reverse Steps 1 3 to install a new HR grip NOTE When plugging in the HR plate wiring the red wire sho...

Page 49: ...REPLACEMENT Chapter 9 Part Replacement guide 1 Remove the 2 screws holding the cup holder to the console mast Figure A 2 Remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder...

Page 50: ...e regardless of where the overlay keypad is 1 Remove the console as outlined in Section 9 1 2 Remove the back cover of the console Figure A 3 Unplug and remove the faulty overlay Figure B 4 Clean the...

Page 51: ...correct position press down on it to adhere it in positions Figure H 10 Use the same procedure to replace any additional faulty overlays keypads NOTE Overlays keypads cannot be re used 11 Test the bik...

Page 52: ...move the 4 screws holding the console mast to the frame Figure B 4 Pull the wires out the bottom of the console mast and remove the mast Figure C 5 When installing a new console mast be sure to pull t...

Page 53: ...ment Figure B Figure A 1 Remove the 4 screws holding the seat pad to the seat post Figure A 2 Lift the seat pad away from the seat post Figure B 3 Reverse Steps 1 2 to install a new seat pad Chapter 9...

Page 54: ...Pull the seat post upward until the stem comes away from the frame Figure B 3 Remove the 4 nuts holding the seat pad to the seat post and remove the seat pad Figure C 4 Reverse Steps 1 3 to install a...

Page 55: ...away from the frame and set it aside Figure B 3 Remove the rubber boot that rests at the bottom of the seat post Figure C 4 Grab the lip of the seat post insert and remove it from the seat post Figur...

Page 56: ...A NOTE For the right side pedal the threads are normal For the left side pedal the threads are reversed the pedal turns off counterclockwise 2 Remove the pedal Figure B 3 Reverse Steps 1 2 to install...

Page 57: ...13 screws holding the left shroud in place Figure D 5 Remove the 13 screws holding the right shroud in place Figure E 6 Once the screws are removed from both side shrouds lift the shrouds away from th...

Page 58: ...olding the lower board to the frame Figure B and remove the lower board 5 Reverse Steps 1 4 to install a new lower board Figure C shows the connections at the board 6 Test the bike for function as out...

Page 59: ...oud as outlined in Section 9 11 2 Disconnect the 2 wires from the battery Figure A 3 Remove the 2 wing nuts on the battery bracket Figure B 4 Swivel the battery bracket out of the way and remove the b...

Page 60: ...3 Remove the belt Figure B 4 Reverse Steps 1 3 to install a new drive belt NOTE Be sure to reattach the tension spring Figure C If more tension is needed on the drive belt multiple holes are availabl...

Page 61: ...nsion has been removed the generator belt can be walked off of the pulley Figure C 4 Pull the generator out of the frame towards the front of the unit and remove the generator belt Figure D 5 Reverse...

Page 62: ...ension has been removed the generator belt can be walked off of the pulley Figure C 4 Pull the generator out of the frame towards the front of the unit and remove the generator belt Figure D 5 Reverse...

Page 63: ...lt as outlined in Section 9 14 3 Loosen the nuts holding the generator to the frame Figure A and remove the nuts putting tension on the generator belt Figure B 4 Once the tension has been removed walk...

Page 64: ...60 mm nut holding in the pulley axle assembly with a large channel lock pliers or a pipe wrench Figure F 8 Once the 60 mm nut is removed the pulley axle set can be removed from the left side of the f...

Page 65: ...h sides Figure C 5 Bend the tabs of the nut on the left side of the frame so that this nut will turn Figure D 6 Use a 32 mm wrench to remove the crank axle nuts Figure E NOTE This nut is reverse threa...

Page 66: ...Lean the bike to one side and remove the 4 screws holding the rear stabilizer to the frame Figure A 2 Remove the rear stabilizer Figure B 3 Reverse Steps 1 2 to install a rear stabilizer Figure A Figu...

Page 67: ...n the bike to one side and remove the 4 screws holding the front stabilizer to the frame Figure A 2 Remove the front stabilizer Figure B 3 Reverse Steps 1 2 to install a new front stabilizer Figure A...

Page 68: ...depending on whether the club has these functions NOTE If a setting has been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL DOW...

Page 69: ...R HOUR SPEED LEVEL RPM HEART RATE METS WATTS STATIC PROFILE DISPLAY DYNAMIC PROFILE DISPLAY User defined multi language dis play Yes English German French Italian Spanish Dutch Portuguese Chinese Japa...

Page 70: ...ad screw M8 x 25L white 4 Z12 spring washer white 2 Z13 button head screw m5 x 10L white 8 Z21 Hex head screw M8 x 20l black 8 Z22 flat washer black 8 z23 spring washer black 4 z31 button head screw M...

Page 71: ...68 10 3 ASSEMBLY INSTRUCTIONS step 1 step 2 after these assembly steps are complete be sure to setup and test the unit as outlined in section 9 21 Chapter 10 bike specifications and assembly guide...

Page 72: ...69 10 3 Assembly Instructions Continued step 3 step 4 Chapter 10 bike specifications and assembly guide...

Page 73: ...70 10 3 ASSEMBLY INSTRUCTIONS CONTINUED Step 5 Chapter 10 bike specifications and assembly guide...

Page 74: ...71 final assembly 10 3 assembly instructions continued Chapter 10 bike specifications and assembly guide...

Page 75: ...on the pedals The user s knees should bend slightly when the pedal is at the lowest point of its rotation It should be possible to pedal without locking the knees or shifting in the seat The Matrix U...

Page 76: ...empting to shake it side to side Shaking or wobbling indicates that your bike needs to be leveled Determine which leveler is not resting completely on the floor Loosen the nut with one hand to allow t...

Page 77: ...n the number keypad and a Menu will appear on the TV Figure C NOTE Once the Menu is present on the screen the following buttons must be pressed quickly or the Menu will minimize after 5 seconds of no...

Page 78: ...at do not have a strong enough signal to come in clearly or will fail to pick up channels that do come in clearly Use the following procedure to manually add or delete a channel 1 Follow Steps 1 4 in...

Page 79: ...icture 5 Wait until the Virtual Active icon turns RED Insert the USB Drive into the USB port in the console Figure B 6 After a few seconds the bike will auto run the upgrade processing The achieved pe...

Page 80: ...77 NOTES...

Page 81: ...78 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 REV 01 KO...

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