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Matrix u7xe-01, Service Manual

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Matrix u7xe-01 Service Manual Download Page 26

22

CHAPTER 7: SERViCE MoDE

figURE A

7.1 SERViCE MoDE oVERViEW

The Service Mode allows an authorized service provider to test and store information on the bike.  

1)  To enter Service Mode, press ENTER, 3, 0, 0, 1, ENTER on the lower display.  Service Mode will appear on the display (Figure A).  

2)  Follow the prompts to change the desired setting.  

3)  Press the ENTER key once the desired setting is correct to save.  

4)  Press HOME to return to normal operation.   

Summary of Contents for u7xe-01

Page 1: ...U 7 x E 0 1 B i k e S E R V I C E M A N U A l ...

Page 2: ......

Page 3: ... Tab 12 5 4 Manager Mode Defaults Tab 13 5 5 Manager Mode TV Tab 13 5 6 Manager Mode Language Tab 15 CHAPTER 6 Engineering MODE 6 1 Engineering Mode Overview 16 6 2 Engineering Mode Calibration Tab 17 6 3 Engineering Mode Statistics Tab 18 6 4 Engineering Mode Errors Tab 19 6 5 Engineering Mode Clubs Tab 20 6 6 Engineering Mode Club ID Tab 21 CHAPTER 7 SERVICE MODE 7 1 Service Mode Overview 22 7 2...

Page 4: ...9 9 Seat Post Insert Replacement 46 9 10 Pedal Replacement 47 9 11 Shrouds Removal 48 9 12 Lower Control Board Replacement 49 9 13 Drive Belt Replacement 50 9 14 ECB Electronic Brake Belt Replacement 51 9 15 ECB Electronic Brake Replacement 52 9 16 Pulley Axle Set Replacement 53 9 17 Crank Axle Set Replacement 55 9 18 Rear Stabilizer Replacement 56 9 19 Front Stabilizer Replacement 57 9 20 Testing...

Page 5: ...ocation Chapter 1 Serial number location A serial number plate is located below the bottom of the console mast beneath a rubber boot There is also a serial number tag on the middle of the main frame pointed towards the floor ...

Page 6: ...2 universal console serial number location 1 1 Serial Number Location Chapter 1 Serial number location ...

Page 7: ...p or insert objects into any opening Keep hands away from moving parts If the item cannot be reached contact a Matrix authorized dealer for assistance Never operate the unit if it is damaged not working properly when it has been dropped or has been dropped in water Keep hands and feet clear at all times from moving parts to avoid injury Do not use this product outdoors near swimming pools or in ar...

Page 8: ...wn grounding provides a path of least resistance for electric current to reduce the risk of electric shock The bike is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances If the user does not follow these grounding instructions ...

Page 9: ...uipment free from dust and dirt DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness Systems MAINTAIN LABELS AND NAMEPLATES Do not remove labels for any reason They contain important information If unreadable or missing contact Matrix Fitness Systems for a replacement at 866 693 4863 or www matrixfitness com MAINTAIN ALL EQUIPME...

Page 10: ...identifies items that require specific attention the latest version will always be available on the Matrix web site at www matrixfitness com DAILY MAINTENANCE ITEMS 1 Look and listen for loose fasteners unusual noises and any other indications that the equipment may be in need of service 2 Clean the bike before and after each use including a Use a damp soft cloth with water or mild liquid detergen...

Page 11: ...cal on the touch screen Always dampen the cloth and clean the screen Do not spray the cleaning agent on the screen itself the drips can seep into the display or stain the bezel After cleaning make sure the surface is dry There should not be any left over solvent to seep into the display It is very important to handle the touch screen with care Do not use excessive force when cleaning Do not use an...

Page 12: ...tart STOP Ends workout and shows workout summary data U7XE 01 ENTERTAINMENT ZONE iPOD Will take the user directly to the iPod screen to allow for iPod control and playlist selection VOLUME UP DOWN Adjusts the volume output through the headphone jack of the integrated console TV or iPod output NUMBER KEYPAD Allows for easy TV channel selections CHANNEL UP DOWN Allows for channel selection DISPLAY M...

Page 13: ...rt rate zone The user must wear a POLAR telemetric strap or continually hold onto the contact heart rate grips for this workout Locate the metal sensors on the handlebars of the bike Notice that there are two separate pieces of metal on each grip You must be making contact with both pieces of each grip to get an accurate heart rate reading You can grab these sensors in any program to view your cur...

Page 14: ... customize the bike for the club 1 To enter Manager Mode press ENTER 1 0 0 1 ENTER on the lower display Manager Mode will appear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation ...

Page 15: ... to edit the serial numbers Cannot be modified Accumulated Distance Total distance on the unit since production Cannot be modified Accumulated Time Total time on the unit since production Cannot be modified Software Versions Software version Cannot be modified Out of Order Default Off This option allows the club to show the unit out of order if an error is present On Off manager mode About ...

Page 16: ... set the maximum workout duration limits during peak and non peak hours Maximum 99 Minutes Minimum 5 Minutes Default Time Default 60 Minutes This option controls the default program time Maximum Max Time Setting Minimum 5 Minutes Pause Time Default 5 Minutes This option controls the default pause time Maximum 10 Minutes Minimum 1 Minute Manager mode Time ...

Page 17: ...default user s age used in the target HR calculations Maximum 100 Minimum 10 Default Weight Default 150 lbs 68 kg This option controls the default weight used in the calorie calculations Displayed in pounds or kilograms Maximum 400 lbs 180 kg Minimum 80 lbs 36 kg Gender Default Male Setting the user as Male or Female Male or Female Key Sound This option allows different sounds to be chosen for the...

Page 18: ...rols the default TV channel on start up Channels 1 999 Default Volume Default 1 This option controls the default TV volume on start up Maximum 17 Minimum 1 Tuner Available This option controls the default TV function Yes or No Setup This option is used to set the TV tuner function Press the key to enter this function manager mode TV ...

Page 19: ...ption allows the user to select a flag for a specific language N A language English German flag unit Mile Mile KM KM KM language Spanish Dutch Italian Japanese flag unit km km km km km language Chinese Portuguese French flag unit km km km km km 5 6 manager mode language tab Chapter 5 MANAGER MODE ...

Page 20: ...echnical settings and error history for the bike 1 To enter Engineering Mode press ENTER 2 0 0 1 ENTER on the lower display Engineering Mode will appear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation ...

Page 21: ...unction defaults descriptions modified RPM Low Limit Charge Default 10 This option controls the RPM low limit to iPod charge Range 0 255 RPM Low Limit Resistance Default 10 This option control the RPM low limit to show resistance Range 0 255 engineering mode Calibration ...

Page 22: ...18 engineering mode function defaults descriptions modified Statistics This option displays the workout information for the unit N A 6 3 engineering mode statistics tab chapter 6 engineering mode ...

Page 23: ...19 6 4 engineering mode errors tab chapter 6 engineering mode engineering mode function defaults descriptions modified Errors This option displays the error code history for the unit N A ...

Page 24: ...engineering mode function defaults descriptions modified Clubs Default MATRIX This option allows the club to select a screen header from a list N A 6 5 engineering mode clubs tab chapter 6 engineering mode ...

Page 25: ...21 engineering mode function defaults descriptions modified Club ID This option records the Club ID of the fitness facility N A 6 6 engineering mode club id tab chapter 6 engineering mode ...

Page 26: ... test and store information on the bike 1 To enter Service Mode press ENTER 3 0 0 1 ENTER on the lower display Service Mode will appear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation ...

Page 27: ...Serial Number This option displays the serial number of the console and frame Accumulated Distance This option displays the accumulated workout distance since production Accumulated Time This option displays the accumulated workout time since production Show Boot Factory Setting Only service mode Setup 7 2 service mode setup tab ...

Page 28: ... Keypad This option is for a keypad test Touch Calibration This option starts a touch calibration Follow the cross mark moving across the screen and touch After testing 5 positions touch the center to exit the test service mode Test 7 3 service mode test tab ...

Page 29: ...25 chapter 7 service mode service mode function defaults descriptions Log This option records key component replacement history 7 4 service mode log tab ...

Page 30: ...26 chapter 7 service mode 7 5 service mode Date time tab function defaults descriptions Date Time This option sets the current date and time on the machine service mode ...

Page 31: ...27 8 1 Electrical Diagrams Chapter 8 Troubleshooting ...

Page 32: ...as no return message for the UCB for 3 seconds Check the console cable connections at the UCB and LCB Replace the UCB or LCB as needed 0x0201 a Low voltage on the battery voltage under 11 2V Charge the battery by running or by plugging in the AC adapter 0x0247 b LCB failed memory write error feedback ADC error Replace the LCB 0x0248 b Battery failure or disconnection Voltage under 8V or over 15V C...

Page 33: ...esistance value in middle 1 2 VCC LED 8 Status 3 Digital Communication LED 9 12V Console Power WITHOUT AC PLUG Normal LED 2 LED 9 On LED 1 Off No AC plug detected LED 5 On Generator power detected WITH AC PLUG NORMAL LED 2 LED 9 On LED 1 On AC plug detected LED 5 Off No Generator power detected led 1 led 5 8 3 LCB LED instructions Chapter 8 Troubleshooting ...

Page 34: ...put Normal for a powered unit If unpowered and issue is still present replace the generator If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and UCB and check for kinks If LED 9 is OFF LCB is not providing 12V power to the UCB Replace the LCB solution if LEDs are normal 1 If the LEDs are lit normally replace the UCB and console cable 2 if the issue is st...

Page 35: ...ed Replace the LCB If LED1 is OFF No AC power cord plugged in Normal for an unpowered unit If LED 8 is OFF Bad communication between UCB and LCB Reconnect the console cable at the LCB and UCB and check for kinks Solution if leds are normal 1 If the LEDs are lit normally replace the UCB and console cable 2 if the issue is still present after the UCB and console cable are replaced replace the LCB le...

Page 36: ... Mode a Press ENTER 3 0 0 1 ENTER on the lower number keypad b Press TEST on the display c Press TOUCH CALIBRATION on the display d Follow the cross mark moving across the screen and touch After testing 5 positions touch the center to exit the test Figure A 2 If the Touch Calibration does not work replace the UCB figure a 8 6 troubleshooting touch pad issues Chapter 8 Troubleshooting ...

Page 37: ...ing variable power a Insert the probes from a multi meter into the black and red wires on the generator wire harness connector Figure A b When pedaling the output voltage from the generator should vary depending on the RPM The generator should output 120 VAC at 94 RPM 3 If the generator does not have variable power replace the generator 4 If the generator does have variable power replace the LCB f...

Page 38: ...aking noise Possible causes 1 The pedal is on the crank too loosely 2 The crank or axle is worn out 3 The belt tension is not enough or the belts are too dirty SOLUTION 1 Retighten the pedal on the crank 2 Replace the crank or axle as needed 3 Remove the covers and check the belt tension a Tighten the drive belt tension if needed by moving the spring tension clip to another hole see Section 9 13 b...

Page 39: ...R grips are damaged 5 The HR board is damaged 6 The UCB is damaged SOLUTION 1 Recenter the chest strap below the user s pectoral muscle Figure A and check again 2 Replace the battery in the chest strap 3 Replace the chest strap 4 If there is no HR present replace the HR grips 5 If there is a HR present but it is much higher than normal replace the HR board 6 If replacing the HR grips and board doe...

Page 40: ...sole 3 For a fuzzy or unclear picture see the TV programming instructions in Section 10 6 If the TV is still fuzzy or unclear after programming a Check the coax connection at the entertainment port Figure A b Remove the 4 screws holding the console to the console mast and check the coax connection at the console Figure B c Move the coax cable to directly plug into the back of the console bypassing...

Page 41: ...e console and remove the console Figure B 3 Reinstall the wire connections to the new console 4 Carefully push the wires into the console and mast until they are clear of the console mast connection and attach the console to the mast using the 4 screws 5 Test the bike for function as outlined in Section 9 20 Figure A Figure B Chapter 9 part replacement guide ...

Page 42: ...reful to support the handlebar Figure C 3 Carefully pull the wires from the console mast until the connectors are showing and then disconnect the 3 wires from the handlebar and remove the defective handlebar Figure D 4 Reverse Steps 1 3 to install a new handlebar 5 Test the bike for function as outlined in Section 9 20 Figure A Figure B Chapter 9 Part Replacement Guide Figure c figure d ...

Page 43: ... A 2 Disconnect the HR grip wire and remove the metal plate Figure B 3 Remove the 3 screws holding the HR grip together Figure C 4 Disconnect the level button and remove the two halves of the HR grip Figure D 5 Reverse Steps 1 4 to install new HR grips 6 Test the bike for function as outlined in Section 9 20 Figure A Figure B Figure C Figure D Chapter 9 Part Replacement Guide ...

Page 44: ...R REPLACEMENT Chapter 9 Part Replacement Guide 1 Locate the cup holder on the back of the console Figure A 2 Pull up and remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder Figure A Figure B ...

Page 45: ...rom the back of the overlay Figure E 7 Push the overlay ribbon cable through the hole in the console and plug it in Figure F 8 Match the overlay to the cutout on the console Figure G 9 Press down on the corners of the overlay to keep it in place then remove the protective film Figure H I 10 Once the overlay is in the correct position press down on the overlay with a cloth to adhere it to the conso...

Page 46: ...42 9 5 CONSOLE KEYPAD OVERLAY REPLACEMENT CONTINUED Chapter 9 Part Replacement Guide Figure E Figure F Figure G Figure H figure i figure j ...

Page 47: ...f the console mast Figure A and remove the 4 screws holding the console mast to the frame Figure B 4 Pull the wires out the bottom of the console mast and remove the mast Figure C 5 When installing a new console mast be sure to pull the console wires up through the new mast prior to installing the 4 screws into the frame 6 Test the bike for function as outlined in Section 9 20 Figure A Figure B fi...

Page 48: ... Remove the 4 screws holding the seat pad to the seat post Figure A 2 Lift the seat pad away from the seat post Figure B 3 Reverse Steps 1 2 to install a new seat pad 9 7 seat pad replacement Chapter 9 Part Replacement Guide ...

Page 49: ... Pull the seat post upward until the stem comes away from the frame Figure B 3 Remove the 4 nuts holding the seat pad to the seat post and remove the seat pad Figure C 4 Reverse Steps 1 3 to install a new seat post Chapter 9 Part Replacement Guide Figure A Figure B Figure C ...

Page 50: ...s away from the frame and set it aside Figure B 3 Remove the rubber boot that rests at the bottom of the seat post Figure C 4 Grab the lip of the seat post insert and remove it from the seat post Figure D 5 Reverse Steps 1 4 to install a new seat post insert Figure A Figure B Figure C Figure D Chapter 9 Part Replacement Guide ...

Page 51: ...ench to remove the pedal from the crank Figure A NOTE For the right side pedal the threads are normal For the left side pedal the threads are reversed the pedal turns off counterclockwise 2 Remove the pedal Figure B 3 Reverse Steps 1 2 to install a new pedal Figure A Figure B ...

Page 52: ... 13 screws holding the left shroud in place Figure D 5 Remove the 13 screws holding the right shroud in place Figure E 6 Once the screws are removed from both side shrouds lift the shrouds away from the frame NOTE You will need to angle the shroud so that the crank passes through the hole in the shroud Chapter 9 Part Replacement Guide figure a figure b figure c figure d figure e ...

Page 53: ...nect the 3 wire connections to the lower board Figure B 4 Remove the 2 screws holding the lower board to the frame Figure C and remove the lower board 5 Reverse Steps 1 4 to install a new lower board 6 Test the bike for function as outlined in Section 9 20 9 12 LOWER CONTROL BOARD REPLACEMENT figure a figure b figure c Chapter 9 Part Replacement Guide ...

Page 54: ...he belt off of the pulley Figure A 3 Remove the belt Figure B 4 Reverse Steps 1 3 to install a new drive belt NOTE Be sure to reattach the tension spring Figure C If more tension is needed on the drive belt multiple holes are available for the lower spring attachment Figure D 5 Test the bike for function as outlined in Section 9 20 fIGURE a fIGURE b fIGURE c figure d ...

Page 55: ...ion on the ECB belt Figure B 3 Once the tension has been removed the ECB belt can be walked off of the pulley Figure C 4 Pull the ECB out of the frame towards the front of the unit and remove the ECB belt Figure D 5 Reverse Steps 1 4 to install a new ECB belt NOTE Be sure to retension the new ECB belt to 80 ft lbs of torque 6 Test the bike for function as outlined in Section 9 20 fiGURE a fIgure b...

Page 56: ...e ECB belt Figure B 3 Once the tension has been removed the ECB belt can be walked off of the pulley Figure C 4 Pull the ECB out of the frame towards the front of the unit and remove the ECB belt Figure D 5 Reverse Steps 1 4 to install a new ECB 6 Test the bike for function as outlined in Section 9 20 figure a figure b figure c figure d Chapter 9 part replacement guide ...

Page 57: ...y Figure C 5 Remove the C clip holding the bearing in place on the right side of the frame Figure D 6 Remove the bearing Figure E 7 Remove the 60 mm nut holding in the pulley axle assembly with a large channel lock pliers or a pipe wrench Figure F 8 Once the 60 mm nut is removed the pulley axle set can be removed from the left side of the frame Figure G 9 Reverse Steps 1 8 to install a new pulley ...

Page 58: ...54 Figure E fIGURE D Figure F FIgure G 9 16 pulley axle set Replacement continued Chapter 9 part replacement guide ...

Page 59: ...th sides Figure C 5 Bend the tabs of the nut on the left side of the frame so that this nut will turn Figure D 6 Use a 32 mm wrench to remove the crank axle nuts Figure E NOTE This nut is reverse threaded 7 Once the nuts are removed the crank axle can be removed from the frame from the right side 8 Reverse Steps 1 7 to install a new crank axle set 9 Test the bike as outlined in Section 9 20 Figure...

Page 60: ... Lean the bike to one side and remove the 4 screws holding the rear stabilizer to the frame Figure A 2 Remove the rear stabilizer Figure B 3 Reverse Steps 1 2 to install a rear stabilizer Figure A Figure B Chapter 9 Part Replacement Guide ...

Page 61: ...an the bike to one side and remove the 4 screws holding the front stabilizer to the frame Figure A 2 Remove the front stabilizer Figure B 3 Reverse Steps 1 2 to install a new front stabilizer Figure A Figure B Chapter 9 Part Replacement Guide ...

Page 62: ... on the display b Press SETUP on the display c Press SERIAL NUMBER on the display d Press PLATFORM on the display e Enter the last 8 digits of the serial from the base frame of the unit see Section 1 1 for serial number location f Press OK on the display to save the serial number g Press the HOME key to return to normal function 3 Without hitting start or entering any program modes sit on the bike...

Page 63: ...ista Clear Digital Ready TV Yes 15 screen size Fit Touch Technology Yes Wireless Data Transmitter Yes iPod Compatible Yes Nike iPod Compatible Yes Personal Fan Yes Technical data Resistance Technology JID Brushless Generator Power Requirements0 120V 60Hz AC Power Minimum Watts 12 Overall Dimensions L x W x H 44 x 29 x 60 111 8 x 73 7 x 152 4 cm Maximum User Weight 400 lbs 181 4 kg Unit Weight 160 ...

Page 64: ...Z13 button head screw m5 x 10L white 8 Z21 Hex head screw M8 x 20l black 8 Z22 flat washer black 8 z23 See sketch of part Z12 spring washer black 4 z31 button head screw M8 x 15L yellow 4 z32 See sketch of part Z12 spring washer yellow 4 z33 See sketch of part Z22 flat washer yellow 2 z34 See sketch of part Z11 hex head screw M8 x 25L yellow 4 Z41 See sketch of part Z31 button head screw M8 x 20l ...

Page 65: ...61 10 3 ASSEMBLY INSTRUCTIONS Chapter 10 bike SPECIFICATIONS AND ASSEMBLY GUIDE step 1 step 2 after these assembly steps are complete be sure to setup and test the unit as outlined in section 9 20 ...

Page 66: ...62 10 3 Assembly Instructions Continued Chapter 10 bike SPECIFICATIONS AND ASSEMBLY GUIDE step 3 step 4 ...

Page 67: ...63 10 3 ASSEMBLY INSTRUCTIONS CONTINUED Chapter 10 bike specifications and assembly guide Step 5 ...

Page 68: ...64 final assembly 10 3 assembly instructions continued Chapter 10 bike SPECIFICATIONS AND ASSEMBLY GUIDE ...

Page 69: ...t on the pedals The user s knees should bend slightly when the pedal is at the lowest point of its rotation It should be possible to pedal without locking the knees or shifting in the seat The Matrix U7xe 01 Bike features a vertical ratchet seat adjustment system which makes it easy and safe to change the height of the seat quickly To raise the seat pull the seat upward to the desired height and l...

Page 70: ...tempting to shake it side to side Shaking or wobbling indicates that your bike needs to be leveled Determine which leveler is not resting completely on the floor Loosen the nut with one hand to allow the leveler to rotate Rotate the left or right leveler and repeat the adjustment as necessary until the bike is stable Lock the adjustment by tightening the nut against the rear foot support ...

Page 71: ... 5 seconds 6 Move the cursor over to Channel on the top right of the Menu Figure D and go down to CHANNEL SCAN use the volume button to select it Figure E 7 Move the cursor down to START TO SCAN and use the volume button to select it Figure F 8 If the channels are now coming in clearly press the HOME key to return to normal operation Figure G 9 If the channels still are not coming in or are showin...

Page 72: ...68 figure e figure f figure g figure h 10 6 programming the tv continued Chapter 10 bike specifications and assembly guide ...

Page 73: ... cleared Figure A 3 Insert the USB drive into the Reprogram Port in the back of the console back cover Figure B 4 The upgrade procedure will run automatically Figure C 5 When the update is complete the display will prompt to remove the USB drive Figure D 6 Power should cycle automatically once the USB drive is removed Once the unit powers back up test for function as outlined in Section 9 20 figur...

Page 74: ...70 NOTES ...

Page 75: ...71 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 KO REV 1 ...

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