Matrix T1XE-03 Service Manual Download Page 3

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8.13

02B9 / 02BA / 02BC / 02BD Error Troubleshooting .................................................... 39

8.14

04A0 Error Troubleshooting ........................................................................................ 39

8.15

Troubleshooting - Heart Rate Issues .......................................................................... 40

8.16

Troubleshooting - TV Reception Issues ...................................................................... 41

CHAPTER 9: PART REPLACEMENT GUIDE

9.1

Motor Cover Replacement .......................................................................................... 32

9.2

Rear Roller Replacement ........................................................................................... 43

9.3

Deck Replacement ..................................................................................................... 44

9.4

Deck Cushion Replacement ....................................................................................... 45

9.5

Front Roller Replacement ........................................................................................... 46

9.6

Running Belt Removal ............................................................................................... 47

9.7

Side Rail Replacement ............................................................................................... 48

9.8

Motor Control Board (MCB) Replacement ................................................................. 49

9.9

Motor Replacement ..................................................................................................... 50

9.10

Drive Belt Replacement ............................................................................................. 52

9.11

Incline Motor Replacement ......................................................................................... 54

9.12

Console Replacement ................................................................................................. 56

9.13

Emergency Stop Switch Replacement .......................................................................... 57

9.14

Console Frame Replacement ......................................................................................... 59

9.15

Heart Rate Board Replacement .................................................................................. 60

9.16

Speed or Incline Keypad Replacement ...................................................................... 61

9.17

Handlebar Frame Replacement ................................................................................. 62

9.18

Heart Rate Handlebars Replacement ........................................................................ 63

9.19

Heart Rate Grips Replacement ................................................................................... 64

9.20

Console Mast Replacement ........................................................................................ 65

9.21

Testing the Treadmill ................................................................................................... 66

CHAPTER 10: TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE

10.1

Treadmill Specifications .............................................................................................. 67

10.2

Fasteners and Assembly Tools ................................................................................... 68

10.3

Assembly Instructions ................................................................................................ 69

10.4

TV Programming Instructions ..................................................................................... 73

CHAPTER 11: SOFTWARE UPGRADE GUIDE

11.1

Software Upgrade Instructions .................................................................................... 76

TABLE OF CONTENTS

Summary of Contents for T1XE-03

Page 1: ...T 1 X E 0 3 A C T R E A D M I L L S E R V I C E M A N U A L...

Page 2: ...5 Manager Mode Default Tab 16 5 6 Manager Mode Language Tab 17 5 7 Manager Mode TV Tab 18 5 8 Manager Mode Other Tab 18 CHAPTER 6 ENGINEERING MODE 6 1 Engineering Mode Overview 19 6 2 Engineering Mode...

Page 3: ...Replacement 52 9 11 Incline Motor Replacement 54 9 12 Console Replacement 56 9 13 Emergency Stop Switch Replacement 57 9 14 Console Frame Replacement 59 9 15 Heart Rate Board Replacement 60 9 16 Spee...

Page 4: ...1 1 1 SERIAL NUMBER LOCATION CHAPTER 1 SERIAL NUMBER LOCATION...

Page 5: ...ad all instructions before operating the Matrix Treadmill Please leave a 78 75 2000 mm x 39 50 1000 mm landing zone behind the treadmill This zone is to allow easy access to the treadmill and gives th...

Page 6: ...this product An appliance should never be left unattended when plugged in Unplug from the outlet when not in use and before putting on or tak ing off parts This product must be used for its intended...

Page 7: ...box and turn off the breaker s one at a time Once a breaker has been turned off the only thing that should not have power to it is the treadmill No lamps vending machines fans sound systems or any ot...

Page 8: ...und the equipment free from dust and dirt 3 1 RECOMMENDED CLEANING TIPS 3 2 CHECK FOR DAMAGED PARTS DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supp...

Page 9: ...ency stop button and cord for proper operation MONTHLY MAINTENANCE ITEMS 1 Inspect the power cord for damage inspect the hand grip areas and inspect the emergency stop button and cord for proper opera...

Page 10: ...treadmill The bolts are located at each end of the frame at the back of the treadmill These bolts adjust the rear roller Do not adjust until the treadmill is on This will prevent over tightening of on...

Page 11: ...by wiping the edges of the belt and deck and up to 2 under the belt with a clean dry cloth To tell if your deck and belt combination needs to be replaced 1 Have someone between 150 200lbs run on the...

Page 12: ...Down mode Cool Down time is dependent on the length of the workout Workouts 19 minutes and shorter will have a cool down length of 2 minutes Workouts 20 minutes and longer will have a cool down length...

Page 13: ...ic expenditure value providing an accurate weight helps to ensure an accurate caloric expenditure rating for each user using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 5 Press GO to begin the...

Page 14: ...STAGE 1 At the 3 minute mark the treadmill will gradually increase speed to 4 5 mph 7 2 kph The actual test begins at 4 5 mph 7 2 kph STAGE 2 After one minute the treadmill incline will increase to 2...

Page 15: ...4 10 00 74 9 11 1 10 15 76 3 11 2 10 30 77 7 11 3 10 45 79 1 11 4 11 00 80 CARDIOVASCULAR FITNESS PERCENTILES Males VO2 max ml kg min 0 29 30 39 40 49 50 59 SUPERIOR 58 8 58 9 55 4 52 5 54 0 52 5 50...

Page 16: ...divided into 6 tabs They are About Time Speed Defaults Language and TV 3 Choose a tab by touching the button next to the desired tab 4 Each of the tabs have options that will appear once you have cho...

Page 17: ...a button is pressed On or Off Out of Order Default OFF To show out of order on the console if repair is needed On or Off MANAGER MODE About 5 2 MANAGER MODE ABOUT TAB FUNCTION DEFAULTS DESCRIPTIONS MO...

Page 18: ...PH 19 2 KPH Controls the maximum speed for all programs Displayed in native units MPH or KPH Maximum 12 MPH 20 KPH Minimum 3 MPH 4 8 KPH Start Speed Default 0 5 MPH 0 8 KPH Controls the starting speed...

Page 19: ...get heart rate calculations Maximum 99 Minimum 5 Default Weight Default 150 lb 68 kg This option controls the default user s weight used in the calorie calculations Displayed in native units Pounds or...

Page 20: ...ONS MODIFIED Language Select default language This option allows the user to select a flag for a specific language N A LANGUAGE English German FLAG UNIT Mile Mile KM KM KM FLAG UNIT KM KM KM KM KM LAN...

Page 21: ...tup This option is for setting the TV tuner functions Press the key on the NUMBER KEYPAD to enter this function N A External TV Default Off This option controls the external TV function On or Off Remo...

Page 22: ...ce the desired setting is correct to save 4 Press the key next to HOME on the display or press the EMERGENCY STOP key to return to normal operation FIGURE A 6 1 ENGINEERING MODE OVERVIEW FUNCTION DEFA...

Page 23: ...S MODIFIED Statistics This option displays the workout information history of the unit 6 4 ENGINEERING MODE STATISTICS TAB ENGINEERING MODE FUNCTION DEFAULTS DESCRIPTIONS MODIFIED Errors This option d...

Page 24: ...SCRIPTIONS MODIFIED Clubs Default Matrix This option selects a screen header from a list 6 5 ENGINEERING MODE CLUBS TAB ENGINEERING MODE FUNCTION DEFAULTS DESCRIPTIONS MODIFIED Club ID This option rec...

Page 25: ...the number keypad ON THE CONSOLE Service Mode will appear on the dis play Figure A 2 Select the key next to the setting that needs to be changed and follow the prompts to change 3 Press the ENTER key...

Page 26: ...y the serial number of the console and frame N A Accumulated Distance This option displays the total distance of workouts since production Displayed in native units miles or kilometers N A Accumulated...

Page 27: ...n press OK V YY MM nnnnn V is the version This will be a letter between B Z if the console is version A just leave this blank Y is the year e g 10 11 12 MM is the month e g 08 09 10 nnnnn is the actua...

Page 28: ...LTS DESCRIPTIONS MODIFIED Auto Calibration This option calibrates the elevation parameters of the unit N A Keypad This option is for a keypad test N A SERVICE MODE Test 7 3 SERVICE MODE TEST TAB CHAPT...

Page 29: ...26 7 4 SERVICE MODE DATE TIME TAB SERVICE MODE FUNCTION DEFAULTS DESCRIPTIONS MODIFIED Date Time This option is to set the current date and time on the machine N A CHAPTER 7 SERVICE MODE...

Page 30: ...27 7 5 SERVICE MODE LOG TAB SERVICE MODE FUNCTION DEFAULTS DESCRIPTIONS MODIFIED Date Time This option sets the current date and time of the unit N A CHAPTER 7 SERVICE MODE...

Page 31: ...28 8 1 ELECTRICAL DIAGRAM CHAPTER 8 TROUBLESHOOTING...

Page 32: ...29 8 1 ELECTRICAL DIAGRAM CONTINUED CHAPTER 8 TROUBLESHOOTING DIGITAL COMMUNICATION WIRE N59 PULSE GRIP WIRE N71...

Page 33: ...30 8 1 ELECTRICAL DIAGRAMS CONTINUED CHAPTER 8 TROUBLESHOOTING PULSE GRIP CONNECTING WIRE N70...

Page 34: ...31 8 2 MCB WIRING JP3 JP4 N L U V W JP3 Console Cable JP4 Incline Motor Cable N Power Input white L Power Input Black U Motor Wire red V Motor Wire White W Motor Wire Black CHAPTER 8 TROUBLESHOOTING...

Page 35: ...TIONS PWM Console PWM signal light when the motor is running the light should flash COM Digital communication light FAULT The machine has stopped due to any C class error UP DOWN FF Incline motor stat...

Page 36: ...rated current is over 150 for over 60 seconds Inverter sensor is reading the normal rated current is over 10 5 amps for 60 seconds C 02B6 Speed up has over current Software issue C 02B7 Speed down has...

Page 37: ...ncline is commanded replace the console cable or console If the LEDs do light up replace the incline motor d If replacing the console console cable and incline motor do not resolve the issue replace t...

Page 38: ...ning status over current 2 SOLUTION a See Section 3 6 for checking the status of the running deck and belt Replace as needed b Replace the MCB 8 8 01AB ERROR TROUBLESHOOTING ERROR MESSAGE 01AB 1 CAUSE...

Page 39: ...SOLUTION a Check the connection of the motor cable at the MCB Figure A b Use a multi meter to check the motor cable for resistance at 3 points Figures B C D c If the motor cable displays an ohm value...

Page 40: ...GE 02AD 1 CAUSE a MCB over temperature 2 SOLUTION a Check the condition and connection of the motor cable at the MCB Figure A b Use a multi meter to check the motor cable for resistance at the 2 blue...

Page 41: ...s 2 SOLUTION a Use a multi meter to check the motor cable for resistance at 3 points Figures A B C b If the motor cable displays an ohm value over 4 replace the motor c If the motor cable displays an...

Page 42: ...rter hardware interrupt error 2 SOLUTION a Replace the MCB 8 14 04A0 ERROR TROUBLESHOOTING ERROR MESSAGE 04A0 1 CAUSE a No communication response 2 SOLUTION a If an 04A0 error is displayed MCB Com LED...

Page 43: ...grips are damaged 5 The HR board is damaged 6 The UCB is damaged SOLUTION 1 Re center the chest strap below the user s pectoral muscle Figure A and check again 2 Replace the battery in the chest strap...

Page 44: ...rking TV 3 Remove any coax cable splitters and reattach the cable to the treadmill If this resolves the issue an amplifier may be needed on for the coax signal 4 Check the coax cable connections at th...

Page 45: ...lcroed to the frame so you will have to pull up with some force Figure B 3 Figure C shows the motor area with the cover removed 4 Reverse Steps 1 2 to install a new motor cover NOTE When reinstalling...

Page 46: ...an 8mm Allen wrench to remove both roller adjustment screws Figure B 3 Remove the rear roller from the running belt Figures C D 4 Reverse Steps 1 3 to install a new rear roller 5 Test the treadmill f...

Page 47: ...ench Figure A 3 Remove the running deck from the running belt Figures B C 4 Reverse Steps 1 3 to install a new running deck NOTE The running deck is waxed on both sides so the opposite side surface ma...

Page 48: ...Holding the bolt with a 5 mm Allen wrench loosen the nut with a 13 mm socket Figure A B 3 For the rear cushion hold the cushion and remove the 13 mm nut Figure C 4 Reverse Steps 1 3 to install new dec...

Page 49: ...roller mounting screws using an 8 mm Allen wrench Figures B C 4 Use a hook or loop of wire to remove the spring from the drive belt tensioner The tensioner should now pivot away from the drive belt Fi...

Page 50: ...ed in Section 9 3 4 Remove the front roller as outlined in Section 9 5 5 Remove the running belt Figures A B 6 Reverse Steps 1 5 to install a new running belt NOTE New running belts should ALWAYS be i...

Page 51: ...e B 3 Slide the rail off the back of the treadmill Figures C D 4 Reverse Steps 1 3 to install a new side rail NOTE After reinstalling the side rail make sure the rear end cap is on first before tighte...

Page 52: ...ng each side of the MCB to the frame Figures A B 5 Remove the MCB Figure C 6 Reverse Steps 1 5 to install a new MCB Make sure that all wires removed during Step 3 are re connected NOTE There will be a...

Page 53: ...wire to remove the spring from the drive belt tensioner Figure A 4 The tensioner should now pivot away from the drive belt Figure B 5 With the tension on the drive belt relieved it can be walked off...

Page 54: ...CB Figure F 9 Remove the 4 screws holding the motor to the frame Figure G 10 Remove the motor from the treadmill 11 Reverse Steps 1 10 to install a new motor NOTE Be sure that the motor isolator pad i...

Page 55: ...ook or loop of wire to remove the spring from the drive belt tensioner Figure A 4 The tensioner should now pivot away from the drive belt Figure B 5 With the tension on the drive belt relieved it can...

Page 56: ...t the roller and remove the old drive belt Figure G 9 Reverse Steps 1 8 to install a new drive belt NOTE After installing a new belt check it for correct alignment to the motor pulley before setting t...

Page 57: ...ction 9 1 3 Lift the treadmill and support it so that the front wheels are off the floor or the unit may be tipped on its side Figure A 4 Remove the cotter pin from the elevation rack pin Figure B 5 R...

Page 58: ...ting bracket Figure F 9 Lift the incline motor away from the treadmill Figure G 10 Reverse Steps 1 9 to install a new incline motor NOTE When installing a new incline motor make sure to replace the wh...

Page 59: ...lding the back cover onto the console Figure A 3 Remove the four 6 mm screws from underneath the console Figure B 4 Disconnect the 6 wire connections from the console Figure C 5 Remove the console Fig...

Page 60: ...ection 9 12 3 Remove the 2 screws holding the red emergency stop key to the emergency stop frame Figure A 4 Remove the 2 screws holding the emergency stop frame to the console frame Figure B 5 Use a f...

Page 61: ...ency stop switch Figure F 8 Once the tabs are depressed the emergency stop can be removed from the emergency stop frame Figure G 9 Reverse Steps 1 8 to install a new emergency stop switch NOTE If repl...

Page 62: ...de holding the console frame to the handlebar frame Figure A 4 Remove the console frame from the handlebar frame NOTE The console cable wiring will need to be removed from the console frame as it is r...

Page 63: ...onsole frame on its face and remove the 7 screws holding the back panel to the console frame and lean the console back out of the way Figure B 6 Disconnect the wire connections that go to the heart ra...

Page 64: ...frame Figure A 5 Lay the console frame on its face and remove the 7 screws holding the back panel to the console frame and lean the console back out of the way Figure B 6 Disconnect the ribbon cable o...

Page 65: ...each side holding the handlebar frame to the console mast Figure A 5 Lift the handlebar frame up and away from the console mast Figure B NOTE The console cable wiring will need to be removed from the...

Page 66: ...console mast Figure B NOTE The console cable wiring will need to be removed from the handlebar frame on the user s right side as it is removed 6 Remove the screw on each side holding the heart rate ha...

Page 67: ...2 screws holding the lower plastic heart rate grip to the upper plastic heart rate grip Figure C 5 Split apart the 2 halves of the heart rate grip and remove the bottom half Figure D 6 Unplug the top...

Page 68: ...the console mast to the base frame Figure A 7 Remove the console mast NOTE You will need to pull the console cable wiring through the hole in the bottom of the right side console mast Figure B 8 Rever...

Page 69: ...e procedure in Section 3 5 3 Once Auto Calibration has been run and the running belt is centered press GO on the display Listen for any odd noises or squeaks 4 Press the INCLINE UP key until the tread...

Page 70: ...Type 7 LCD Display Feedback Time Distance Calories Calories per Hour Speed Incline Pace Heart Rate METs Watts and Profile Workouts Manual Rolling Hills Fat Burn 5K Target HR Gerkin Protocol One Butto...

Page 71: ...Blue 12 Flat Washer 8 2 x 19 2 0t 8 Blue 13 Hex Head Cap Screw M8 x 1 25P x 15L 6 Black 14 Button Head Screw M8 x 1 25P x 25L 6 White 15 Flat Washer 8 2 x 19 x 2 0t 6 White CONSOLE SET PART PART NAME...

Page 72: ...693 4863 to report any missing items ASSEMBLY INSTRUCTIONS Please make sure that the power cord is not plugged into the wall outlet while completing the following procedure To ensure correct assembly...

Page 73: ...the console masts using item 15 button head screw and item 12 flat washer Pull the HR wires through the handlebar using the wire pull Pull the mast wire through the handlebar Assembly tip Look at the...

Page 74: ...d connect the HR handlebar wires Make all appropriate wire connections within the motor compartment NOTE For the T1xe only two connections need to be made in the motor compartment Open Yellow Console...

Page 75: ...cord holder with item 22 button head screw If your hardware pack is missing item 22 check to see if the screws are already assembled on the treadmill Replace the motor cover s and power the treadmill...

Page 76: ...e number keypad and a Menu will appear on the TV Figure C NOTE Once the Menu is present on the screen the following buttons must be pressed quickly or the Menu will minimize after 5 seconds of no key...

Page 77: ...l Scan can pick up channels that do not have a strong enough signal to come in clearly or will fail to pick up channels that do come in clearly Use the following procedure to manually add or delete a...

Page 78: ...ppear 4 Press the key on the number keypad and a Menu will appear on the TV Figure M 5 Use the VOLUME UP or DOWN keys to scroll the cursor to Setup on the Menu Figure N 6 Use the CHANNEL UP or DOWN ke...

Page 79: ...the software 1 Copy five software files 3xeAllDeploy cab NK IO_XXX updateLMM cofige and Extract_CE onto a USB drive 2 Turn on the power to the Treadmill wait until the standby picture has come up Fig...

Page 80: ...nager Mode then press the key next to ABOUT Figure F 7 Press the key next to VERSIONS to verify the new software version Figure G 8 All of the software versions will now be displayed Figure H Press th...

Page 81: ...78 NOTES...

Page 82: ...79 MATRIX FITNESS SYSTEMS CORP 1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 KO REV 1...

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