Matrix MD721, Manual For Installation, Use And Maintenance, Page: 19 / 24

19
Troubleshooting
If you have any problems with your appliance, you should check
the troubleshooting prior to calling CDA Customer Care, to prevent
unnecessary service calls and potential cost. Contact details for
CDA Customer Care are on page 20 and the rear cover of this
manual.
There is no power to the oven.
Check that the mains power supply is switched on. If it is and the
oven is still not working then switch the mains power supply off and
check the fuse at the spur. Replace the fuse and try switching the
power on.
There is power to the oven (the programmer is on/lit) but the oven
is not heating.
• It is possible that the current time/clock has not been set. Switch
the appliance off at the mains power supply and then switch it
back on. The clock should show ‘12:00’ and a flashing rectangular
indicator by the clock symbol on the control panel. Use the + and -
keys to set the current time. After approximately 5 seconds the time
will set and the oven should function as normal.
• It is possible that the automatic cooking function and a cooking
duration have been engaged. This is signified by a rectangular
indicator next to the end of cooking time indicator ( ) as well
as next to the cooking time indicator ( ). To cancel this function,
press until the cooking time indicator ( ) flashes. Use to return
the cooking duration to ‘0.00’. After approximately 5 seconds you
should be able to use your oven as normal.