Matrix Switch Corporation MSC-5-1664 Product Manual Download Page 6

MSC-5-1664 Product Manual

4.3.1 Upgrading from version 4.x.x or older firmware................................................................................49
4.3.2 Downgrading from version 5.4.0 to a previous version......................................................................50

5 Troubleshooting.................................................................................................................................................51

5.1 Unknown IP address....................................................................................................................................51
5.2 No Ethernet link when connected to network switch..................................................................................51
5.3 Unexpected reboots.....................................................................................................................................51

6 Reference...........................................................................................................................................................52

6.1 Specifications..............................................................................................................................................52
6.2 Glossary.......................................................................................................................................................52

7 Matrix Switch Corporation Warranty............................................................................................................54

Page 6 of 54

Copyright © 2013-2015 Matrix Switch Corporation

www.matrix-switch.tv

Summary of Contents for MSC-5-1664

Page 1: ...Matrix Switch Corporation MSC 5 1664 Product Manual 4RU 16 input 64 output VGA Analog Video Router Revision 1 2 Page 1 of 54 2013 2015 Matrix Switch Corporation www matrix switch tv...

Page 2: ...MITED TO ITS CONDITION QUALITY PERFORMANCE MERCHANTABILITY OR FITNESS FOR PURPOSE Matrix Switch Corporation disclaims all liability arising from this information and its use Use of Matrix Switch Corpo...

Page 3: ...24 Updated External Button Control Pinout section Added External Button Control information for MSC HD42L 2014 03 17 Fixed some document cross references Minor text content and figure position change...

Page 4: ...Matrix from a source target 15 2 3 2 Saving Work Matrix to a target 15 2 3 3 Usage scenarios 15 2 4 Labels Tab 15 2 5 Config Tab 16 2 5 1 System Settings 17 2 5 2 Network Settings 17 2 5 3 Button Pane...

Page 5: ...37 3 35 PSub Command 38 3 36 PView Command 38 3 37 Reboot Command 39 3 38 ReclkDis Command 39 3 39 RemoteSync Command 39 3 40 S Command 40 3 41 Sierra Command 40 3 42 SrcNames Command 40 3 43 SysName...

Page 6: ...previous version 50 5 Troubleshooting 51 5 1 Unknown IP address 51 5 2 No Ethernet link when connected to network switch 51 5 3 Unexpected reboots 51 6 Reference 52 6 1 Specifications 52 6 2 Glossary...

Page 7: ...and destinations to output connectors using standard D15 VGA connector cables Unused inputs or outputs can be left unconnected External Audio Router Optional An additional Matrix Switch Corporation A...

Page 8: ...e Gateway doesn t matter for this purpose but could be set to 192 168 2 1 3 Make sure the device is powered on 4 Using a web browser on the computer enter the device s IP address into the Location bar...

Page 9: ...d optionally one remote panel on the same Ethernet network Larger installations or integration with existing IP LAN networks require some network planning NOTE Matrix Switch Corporation can assist in...

Page 10: ...mote panels which will be accessing routers across network subnets but this setting is otherwise not needed After assigning device network settings including unique IP addresses remote panels need to...

Page 11: ...ng 3D matrix size is half of the devices original size for example an 8x8 router would yield a 4x4 3D router Not available with devices with less than 2 destinations or sources I O pairs are consecuti...

Page 12: ...and assigning the secondary router s IP address to the Remote Router IP setting All of these settings can be found on the Config Tab of the Web Page Interface Refer to the Config Tab System Settings...

Page 13: ...s to aid in further description below The web page interface for other router systems is sized appropriately Remote Panels show only the Config and Command tabs Numbered sections in Figure 1 1 System...

Page 14: ...stination or a single level is selected 2 2 2 Loading a preset Presets store connection states for one or more Destinations Loading a Preset on the Routing tab consists of simply clicking on the Load...

Page 15: ...Preset will store the Work Matrix state to non volatile memory which persists through device power cycles and can be recalled at a later time 2 3 3 Usage scenarios The flexibility of the Presets Tab i...

Page 16: ...and Audio Sources and Destinations Single level routers will have a column for Source labels and one for Destination labels On multi level routers secondary levels can be left blank to use the same l...

Page 17: ...ive name of the system up to 15 characters displayed at the top of the Web Page interface which is helpful when managing multiple systems Disable Reclockers Disable SDI reclockers not supported by all...

Page 18: ...on to control individual destinations of a 16x4 Router 16 source 4 destination Another usage scenario would be to have 2 separate panels control different levels of a Video Audio Router Control Mode S...

Page 19: ...Figure 5 provides access to the Mascot protocol interface Commands are typed on the Command text entry line followed by pressing the Enter key to execute them The results will be displayed in the tex...

Page 20: ...changes As new commands are added or other changes occur the MASCOT protocol version is incremented The protocol revision can be obtained using the MascotVer command Protocol revision history Mascot...

Page 21: ...should be on in order to see what is typed Pressing the Enter key once connected should yield the prompt character 3 4 Command format Commands consist of a command name zero or more arguments separate...

Page 22: ...xNN where NN are 2 hex digits from 0 9 A F or a f Double quoted One or more characters surrounded by double quotes An Argument Single quoted One or more characters surrounded by single quotes An Argum...

Page 23: ...es This following table shows possible error codes which may be returned in response to commands Error Message Description E01 Token too long A command name or string argument was too long E02 Invalid...

Page 24: ...preset X DEST SRC LEVEL Perform a matrix connect operation Router systems and MSC GCP2U32 LCD panel only 3 9 Advanced command reference These additional commands consist of those which are not as com...

Page 25: ...LVL1 LVL2 Query or assign button panel destination source offsets and levels to control Useful for configuring multiple panels to control different I O regions of a router PanelRate 2 1 RATE Set remo...

Page 26: ...ry all destination names DestNames DEST Query destination names for all levels of a given destination DestNames DEST LEVEL Query the name of a specific destination and level DestNames DEST LEVEL LABEL...

Page 27: ...iption DHCP Query DHCP enable DHCP 0 1 Set DHCP enable 0 to disable 1 to enable Examples to query and then enable DHCP DHCP 0 DHCP 1 3 14 E Command Routers and MSC GCP2U32 only Query or assign matrix...

Page 28: ...control the Router device itself This setting is saved and recalled on power up Command Description FrameIP Query IP address of remote Router system to control FrameIP IP Set IP address of remote Rout...

Page 29: ...ying and assigning the IP address IP 192 168 2 60 IP 192 168 2 61 3 20 LockStatus Command Routers only Query the video lock status and video rate of a Video Router s outputs This command is only suppo...

Page 30: ...ng table Flag Information Fields in JSON data 1 Return names Destination Source and Preset destNames srcNames and psetNames 2 Return matrix routing state state 4 Return preset routing data psetData Th...

Page 31: ...is OK updating from a remote router for example one or more remote routers disconnected or a general error remote router in error status for example respectively NAME Descriptive name of a level dest...

Page 32: ...Carina Series routers only Protocol Version 2 4 Query or assign I O grouping This setting is saved and recalled on power up The I O grouping feature is used to combine multiple inputs and outputs Com...

Page 33: ...work configuration Maintaining the ability to access a device s web page and for Remote Panel devices to be able to communicate with Routers requires that the IP address is known valid and systems are...

Page 34: ...mmand I O pairing is used for pairing destinations sources for 3D support When activated a router will appear to have half the number of physical destinations and sources A given matrix crosspoint cha...

Page 35: ...etermines which destination the button panel starts on 0 is used for no offset default The SRCOFS parameter is used likewise to assign a source offset The LVL1 and LVL2 parameters are used for modifyi...

Page 36: ...al panel interface setting 0 disabled The second command enables the external panel interface 3 32 PanelRate Command Protocol Version 2 1 For changing remote button panel refresh rate When a button pa...

Page 37: ...MSC GCP2U32 only Query or assign preset names Preset names are stored and recalled on power up Command Description PsetNames Query all preset names PsetNames PRESET Query a single preset name PsetNam...

Page 38: ...and MSC GCP2U32 only View presets Displays the content of one or all presets The format of the returned output is 1 S1 S2 2 S1 S2 where the 1 and 2 are incrementing destination values followed by one...

Page 39: ...s Usually used for creating a 3D matrix from two router systems which will result in one router controlling the left 3D channels and the other router controlling the right channels When enabled this o...

Page 40: ...ch has a 2nd level break away which is routed from source 4 3 41 Sierra Command Carina Series routers only Protocol Version 2 4 Queries or assigns Sierra Video Systems protocol on serial port This set...

Page 41: ...mes 1 2 AudSrc1 SrcNames 1 2 The first 3 example commands are query commands The last assigns an empty string to the second level of the first source thereby indicating that the first level label shou...

Page 42: ...would be received on a Carina series system with older firmware not supporting the SysType command the second example is what might be returned by an MSC GCP2U32 LCD panel 3 45 Vars Command Protocol V...

Page 43: ...ower cycles Command Description W PRESET Write current matrix routing state to PRESET Example to save state to preset 1 W 1 3 47 WebPass Command Assign a web password to password protect the web page...

Page 44: ...lue 0 can be used for SRC to Mute a destination if supported for a given level Examples X 1 1 2 2 3 8 0 4 X 3 3 8 X 3 4 X 4 0 2 In the above examples the first command queries the matrix routing state...

Page 45: ...he TFTP transfer has to occur within this period after power cycling the device This means the PC needs to be in close proximity of the device remote power control be possible or coordination with som...

Page 46: ...e IP network as the device if not already Make sure that there are no IP conflicts with the PC or device 3 Prepare the TFTP program to transfer the firmware file to the device but do not initiate the...

Page 47: ...mands to navigate to the folder where the firmware file is located 4 Type the following command to prepare the TFTP transfer but don t hit ENTER yet tftp 192 168 2 59 put MatrixFirmware x x x hex 5 Ma...

Page 48: ...ype quit and ENTER and start over from step 3 4 2 4 Linux The tftp application can easily be installed with your distributions package manager from a terminal below are some example commands for vario...

Page 49: ...ystem s settings will not be retained after the software update This means that all input output labels networking configuration and the Ethernet MAC address will be lost and will need to be re entere...

Page 50: ...grading from version 5 4 0 to a previous version If downgrading from Carina firmware version 5 4 0 or newer to a version prior to 5 4 0 the system configuration will not be retained Please contact Mat...

Page 51: ...nal application once connected and a prompt character should be displayed Type the following commands pressing ENTER after each one to get the IP address and netmask ip netmask 5 2 No Ethernet link wh...

Page 52: ...lk 60dB at 5MHz all hostile 40dB at 40MHz all hostile S N Ratio 75dB 0 to 5MHz 40dB 0 to 100MHz HV Channels Input Impedance 200 Ohms Output Impedance 75 Ohms Input Level 2V 4V P P Output Level 2V 4V i...

Page 53: ...nymous with Destination Preset Matrix Switch Corporation Router devices provide 10 presets which store matrix Routing connections When a preset is recalled zero or more matrix connections are changed...

Page 54: ...rial Authorization RMA number which shall be placed on the outside of the shipping package 6 This warranty does not apply if the product has been damaged by accident abuse misuse misapplication or mod...

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