Matrix Fitness R7XE-04 Service Manual Download

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CHAPTer 1: SerIAl NUMBer loCATIoN

...................................................................

CHAPTer 2: IMPorTANT SAfeTy INSTrUCTIoNS

2.1

Read and Save These Instructions ........................................................................... 3

2.2

Electrical Requirements ............................................................................................ 4

CHAPTer 3: PreVeNTATIVe MAINTeNANCe

3.1

Recommended Cleaning Tips ................................................................................... 5

3.2

Check for Damaged Parts ......................................................................................... 5

3.3

Care and Maintenance Instructions .......................................................................... 6

3.4

Touch Screen Care & Cleaning.................................................................................. 7

CHAPTer 4: CoNSole oVerlAy AND WorKoUT DeSCrIPTIoN

4.1

Console Description .................................................................................................. 8

4.2

Workout Setup Steps ................................................................................................. 9

CHAPTer 5: MANAger MoDe

5.1

Manager Mode Overview ........................................................................................... 10

5.2

Manager Mode - About Tab ........................................................................................ 11

5.3

Manager Mode - Time Tab ......................................................................................... 12

5.4

Manager Mode - Defaults Tab .................................................................................... 12

5.5

Manager Mode - TV Tab ............................................................................................ 13

5.6

Manager Mode - Language Tab ................................................................................. 14

5.7

Manager Mode - Other Tab ........................................................................................ 15

CHAPTer 6: eNgINeerINg MoDe

6.1

Engineering Mode Overview ...................................................................................... 16

6.2

Engineering Mode - Calibration Tab ........................................................................... 16

6.3

Engineering Mode - Statistics .................................................................................... 17

6.4

Engineering Mode - Errors Tab ................................................................................. 17

6.5

Engineering Mode - Clubs Tab ................................................................................... 18

6.6

Engineering Mode - Club ID Tab ................................................................................ 18

6.7

Engineering Mode – Other Tab .................................................................................. 19

CHAPTer 7: SerVICe MoDe

7.1

Service Mode Overview ............................................................................................. 20

7.2

Service Mode - Setup Tab .......................................................................................... 21

7.3

Service Mode - Test Tab ............................................................................................ 22

7.4

Service Mode - Log Tab ............................................................................................. 23

7.5

Service Mode - Date & Time Tab ............................................................................... 23

CHAPTer 8: TroUBleSHooTINg

8.1

Electrical Diagram ..................................................................................................... 24

8.2

LCB LED Indicators.................................................................................................... 28

8.3

LCB1 Wiring Connection ............................................................................................ 29

8.4

Troubleshooting - Error 04A0 ..................................................................................... 30

8.5

Troubleshooting - Error 04B0 ..................................................................................... 31

8.6

Troubleshooting - Error 0248 ..................................................................................... 32

8.7

Troubleshooting - Error 02B4 ..................................................................................... 33

8.8

Troubleshooting - Error 02AB .................................................................................... 34

8.9

Troubleshooting - Error 01AC .................................................................................... 35

8.10

Troubleshooting - No Resistance Issues ................................................................... 36

8.11

Troubleshooting - Touch Pad Issues .......................................................................... 37

8.12

Troubleshooting - Heart Rate Issues ......................................................................... 38

8.13

Troubleshooting - Seat Adjustment Issues ................................................................ 39

8.14

TV Troubleshooting - Overview .................................................................................. 40

8.15

TV Troubleshooting - Picture Fuzzy or Unclear ......................................................... 41

8.16

TV Troubleshooting - TV Will Not Turn On ................................................................ 42

8.17

TV Troubleshooting - Entertainment Keypad Issues ................................................. 43

TABle of CoNTeNTS

Summary of Contents for R7XE-04

Page 1: ...r 7 x e 0 4 B I K E S ER V I C E M A N U A l...

Page 2: ...ring Mode Errors Tab 17 6 5 Engineering Mode Clubs Tab 18 6 6 Engineering Mode Club ID Tab 18 6 7 Engineering Mode Other Tab 19 CHAPTER 7 SERVICE MODE 7 1 Service Mode Overview 20 7 2 Service Mode Set...

Page 3: ...Pedal Replacement 59 9 15 Front Shroud Replacement 60 9 16 Lower Control Board Replacement 61 9 17 Battery Replacement 62 9 18 Drive Belt Replacement 63 9 19 Generator Belt Replacement 64 9 20 Generat...

Page 4: ...ation A serial number plate is located below the bottom of the console mast beneath a rubber boot There is also a serial number tag on the middle of the main frame pointed towards the floor Chapter 1...

Page 5: ...2 console serial number location 1 1 Serial Number Location Continued console Serial number location chapter 1 Serial Number Location...

Page 6: ...hands away from moving parts If the item cannot be reached contact a Matrix authorized dealer for assistance Never operate the unit if it is damaged not working properly when it has been dropped or h...

Page 7: ...the Bike will be plugged in follow the requirements below MATRIX DEDICATED CIRCUIT ELECTRICAL REQUIREMENT INFO All Matrix Bikes require the use of a 15 amp or 20 amp dedicated circuit with a non loop...

Page 8: ...o it is free of dust dirt and sweat 2 With a clean dry 100 lint free cloth and water soap mixture wipe down the entire console area including the hand grips and hand rails 3 Use a computer screen clea...

Page 9: ...fitness com DAILY MAINTENANCE ITEMS 1 Look and listen for loose fasteners unusual noises and any other indications that the equipment may be in need of service 2 Attempt to wobble the unit from side t...

Page 10: ...any other chemical on the touch screen Always dampen the cloth and clean the screen Do not spray the water soap mixture on the screen itself the drips can seep into the display or stain the bezel Aft...

Page 11: ...ll have a cool down length of 2 minutes Workouts 20 minutes and longer will have a cool down length of 5 minutes R7XE 04 ENTERTAINMENT ZONE iPOD Will take the user directly to the iPod screen to allow...

Page 12: ...strap or continually hold onto the contact heart rate grips for this workout Locate the metal sensors on the handlebars of the bike Notice that there are two separate pieces of metal on each grip You...

Page 13: ...pear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation NOTE If a s...

Page 14: ...f Order Default Off This option allows the club to show the unit out of order if an error is present On Off CSafe Model This option controls whether the console is Fitlinxx compatible LMM MMM LAM R7xe...

Page 15: ...nager mode Defaults 5 4 manager mode defaults tab function defaults description modified Default Level Default 1 This option controls the default program level Max 1 Min 20 Default Age Default 30 This...

Page 16: ...aximum 17 Minimum 1 Tuner Available Default Yes This option controls the default TV function Yes or No Setup This option sets the TV tuner function On Off Remove TV Default No This option controls the...

Page 17: ...tion allows the user to select a flag for a specific language N A language English German flag unit Mile Mile KM KM KM language Spanish Dutch Italian Japanese flag unit km km km km km language Chinese...

Page 18: ...unction defaults descriptions modified Asset Management Default Off This option allows the club owner collect workout data via a PC On or Off Virtual Active Default Off This option controls the Virtua...

Page 19: ...ct to save 4 Press HOME to return to normal operation NOTE If a setting has been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL...

Page 20: ...This option displays the workout information for the unit N A 6 3 engineering mode statistics tab 6 4 engineering mode errors tab engineering mode function defaults descriptions modified Errors This...

Page 21: ...is option allows the club to select a screen header from a list N A 6 5 engineering mode clubs tab engineering mode function defaults descriptions modified Club ID This option records the Club ID of t...

Page 22: ...riptions modified Other Erp Time Default 0 minutes If there is no use of the machine over a period of time the console LEDs will turn off go into ErP mode Maximum 30 minutes Minimum 0 6 7 Engineering...

Page 23: ...will appear on the display Figure A 2 Follow the prompts to change the desired setting 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME to return to normal operation NOTE...

Page 24: ...splays the serial number of the console and frame Accumulated Distance This option displays the accumulated workout distance since production Accumulated Time This option displays the accumulated work...

Page 25: ...d touch the screen to catch After 5 positions are tested touch the center of the screen to exit this test N A Keypad Type This option sets the keypad type for the console Quick Start or No Quick Start...

Page 26: ...defaults descriptions Log This option records key component replacement history 7 5 service mode date time tab service mode function defaults descriptions Time Date Time This option sets the current d...

Page 27: ...24 8 1 Electrical Diagrams Chapter 8 Troubleshooting...

Page 28: ...25 chapter 8 Troubleshooting 8 1 Electrical Diagrams CONTINUED...

Page 29: ...26 8 1 electrical diagramS CONTINUED Pulse Sensor Wire Chapter 8 Troubleshooting POWER RESISTANCE WIRE...

Page 30: ...27 Digital Communication Wire 8 1 electrical diagramS CONTINUED Chapter 8 Troubleshooting 8 1 electrical diagramS CONTINUED Chapter 8 Troubleshooting ECB Wire...

Page 31: ...ulate Status bright Normal LED8 UCB LCB Communication Status blinking OK Hardware definition LED1 AC plug in Status bright AC LED2 DC 5V Status bright OK LED3 AC plug in Status bright AC LED4 DC 12V S...

Page 32: ...29 chapter 8 Troubleshooting 8 3 LCB wiring connectionS...

Page 33: ...ion disconnected 2 SOLUTION 1 The console cable is damaged or not properly plugged in Check the connection of the console cable at the UCB and LCB Also check the console cable for damage Replace if ne...

Page 34: ...tion disconnected 2 SOLUTION 1 The console cable is damaged or not properly plugged in Check the connection of the console cable at the UCB and LCB Also check the console cable for damage Replace if n...

Page 35: ...attery disconnection or fail When power is on LCB battery voltage is less than 6 VAC 2 SOLUTION 1 Check the battery wire connection between the battery and LCB Figure A 2 Check the battery voltage Fig...

Page 36: ...r use on HUREA5x frame ERROR CODE 02B4 1 SYMPTOM 02B4 Resistance type error 2 SOLUTION 1 Check if the machine has the correct resistance system resistor or ECB Figures A B 2 Check if the console is ma...

Page 37: ...leshooting 8 8 troubleshooting Error 02AB Figure A ERROR CODE 02AB 1 SYMPTOM 02AB Machine type error 2 SOLUTION 1 Enter into Engineering Mode and verify that the Machine Type setting is correct should...

Page 38: ...01AC 1 SYMPTOM 01AC Resistance over current 2 SOLUTION 1 Check if the resistance is short circuited by measuring amperage through the generator cable Figure A If the resistance value is under 10 ohms...

Page 39: ...TING 1 SYMPTOM No resistance 2 SOLUTION 1 Check the power resistor wire connection between the power resistor and the LCB Figure A 2 Check if there is a resistance value by measuring amperage through...

Page 40: ...Perform a touch pad calibration in Service Mode a Press ENTER 3 0 0 1 ENTER on the lower number keypad b Press TEST on the display c Press TOUCH CALIBRATION on the display d Follow the cross mark mov...

Page 41: ...onsole from the unit and verify continuity of the HR grip wiring With a multi meter set for ohms place one prong on the HR grip wiring coming up the console mast Figure C and the other on the appropri...

Page 42: ...ller is pushed towards the top of the running track Figure B c While holding pressure with the screwdriver fully tighten the nylok nut to hold the roller bracket in place Figure C d Once the front rol...

Page 43: ...V and entertainment related equipment sold by Matrix FItness Equipment The Matrix Bike includes an integrated TV that shows in the large display window The TV is capable of being shown as a 7 or 15 sc...

Page 44: ...ves the issue replace the internal coax cable d If plugging the coax cable into the back of the console does not resolve the issue remove the console back and check the console cable connection at the...

Page 45: ...hapter 8 Troubleshooting 1 Remove the console back and check the electrical connections for the TV Figures A B 2 If internal electrical connections are good the console turns on and the outlet is outp...

Page 46: ...TOM a The entertainment keypad Figure A is not responding 2 SOLUTION a Remove the console and check the connection of the entertainment keypad Figure B b If the entertainment keypad cable is pinched k...

Page 47: ...from the defective console and remove the console Figure B 3 Reinstall the wire connections to the new console 4 Carefully push the wires into the console and mast until they are clear of the console...

Page 48: ...es A B 2 Remove the 4 screws holding the heart rate handlebar to the console mast being careful to support the handlebar Figure C 3 Remove the defective handlebar Figure D 4 Reverse Steps 1 3 to insta...

Page 49: ...DER REPLACEMENT 1 Remove the 2 screws holding the cup holder to the frame Figure A 2 Remove the cup holder Figure B 3 Reverse Steps 1 2 to install a new cup holder Figure A Figure B chapter 9 Part Rep...

Page 50: ...less of where the overlay keypad is 1 Remove the console as outlined in Section 9 1 2 Remove the back cover of the console Figure A 3 Unplug and remove the faulty overlay Figure B 4 Clean the console...

Page 51: ...ect position press down on it to adhere it in positions Figure H 10 Use the same procedure to replace any additional faulty overlays keypads NOTE Overlays keypads cannot be re used 11 Test the bike fo...

Page 52: ...the 4 screws holding the console mast to the frame Figure B 5 Pull the wires out the bottom of the console mast and remove the mast 6 Reverse Steps 1 5 to install a new console mast NOTE When install...

Page 53: ...ent Figure B Figure A 1 Remove the 4 screws holding the seat pad to the seat frame Figure A 2 Lift the seat pad away from the seat frame Figure B 3 Reverse Steps 1 2 to install a new seat pad chapter...

Page 54: ...cover onto the back of the seat pad and remove it Figure A 2 Remove the 4 screws holding the back pad onto the seat frame Figure B 3 Remove the back pad Figure C 4 Reverse Steps 1 3 to install a new...

Page 55: ...ring exposed when the seat pad is removed Figure A 4 Remove the 3 screws holding the heart rate handlebars to the seat frame Figure B 5 Remove the heart rate handlebars from the frame Figure C 6 Rever...

Page 56: ...he HR grip can be split into 2 pieces Figure B 3 Disconnect the keypad overlay and the HR plate wiring and remove the old HR grip Figure C 4 Reverse Steps 1 3 to install new HR grips The white wire sh...

Page 57: ...move the HR handlebar as outlined in Section 9 8 4 Remove the 4 screws holding the upper seat frame to the lower seat frame Figure A 5 Remove the upper seat frame from the lower seat frame Figure B 6...

Page 58: ...emove the seat position plate Figures A B 4 Disconnect the HR wiring that is exposed when the seat pad is removed and slide it out the hole in the frame so it does not restrict the seat movement Figur...

Page 59: ...ws holding the rear end cap onto the seat track Figure H 8 Remove the end cap Figure I 9 Depress the seat position lever and pull the lower seat frame off of the seat track Figure J 10 Reverse Steps 1...

Page 60: ...ng the seat adjustment handle to the seat frame Figure A 2 Remove the seat adjustment handle Figure B 3 Reverse Steps 1 2 to install a new seat adjustment handle 4 Test the bike for function as outlin...

Page 61: ...me and left shroud and remove it Figure A 2 Remove the 6 screws holding the left side shroud to the frame and remove it Figure B 3 Figure C shows the bike with both rear shrouds removed 4 Reverse Step...

Page 62: ...A NOTE For the right side pedal the threads are normal For the left side pedal the threads are reversed the pedal turns off counterclockwise 2 Remove the pedal Figure B 3 Reverse Steps 1 2 to install...

Page 63: ...the frame and the left shroud and remove it Figure A NOTE You will need to angle the shrouds so that the crank passes through the hole in the shroud 3 Remove the 5 screws holding the left side front s...

Page 64: ...d remove the lower board 4 Reverse Steps 1 3 to install a new lower board Figure C shows the electrical connections to the lower board 5 Test the bike for function as outlined in Section 9 23 figure a...

Page 65: ...11 2 Disconnect the 2 wires from the battery Figure A 3 Remove the wing nut on the battery bracket Figure B 4 Swivel the battery bracket out of the way and remove the battery Figure C 5 Reverse Steps...

Page 66: ...move the tension from the belt Figure B 4 Remove the belt Figure C 5 Reverse Steps 1 4 to install a new drive belt NOTE Be sure to reattach the tension spring If more tension is needed on the drive be...

Page 67: ...e the tension has been removed the generator belt can be walked off of the pulley Figure C 4 Pull the generator out of the frame towards the front of the unit and remove the generator belt Figure D 5...

Page 68: ...nce the tension has been removed the generator belt can be walked off of the pulley Figure C 4 Pull the generator out of the frame towards the front of the unit and remove the generator belt Figure D...

Page 69: ...ts holding the generator to the frame Figure A and remove the nuts putting tension on the generator belt Figure B 4 Once the tension has been removed walk the generator belt off of the pulley Figure C...

Page 70: ...ly with a large channel lock pliers or a pipe wrench Figure F 8 Once the large nut is removed the pulley axle set can be removed from the left side of the frame Figure G 9 Reverse Steps 1 8 to install...

Page 71: ...end the tabs of the nut on the left side of the frame so that this nut will turn Figure B 5 Use a 32 mm wrench to remove the crank axle nuts Figure C NOTE This nut is reverse threaded 6 Once the nuts...

Page 72: ...as been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3 5 seconds to reset the console power Enter into Virtual...

Page 73: ...PER HOUR SPEED LEVEL RPM HEART RATE METS WATTS STATIC PROFILE DISPLAY DYNAMIC PROFILE DISPLAY User defined multi language dis play Yes English German French Italian Spanish Dutch Portuguese Chinese J...

Page 74: ...n head screw m5 x 20L white 8 Z21 button head screw M8 x 20l black 8 Z22 flat washer black 8 z23 spring washer black 4 z31 button head screw M8 x 15L yellow 4 z32 flat washer yellow 4 z33 spring washe...

Page 75: ...72 10 3 ASSEMBLY INSTRUCTIONS step 1 step 2 after these assembly steps are complete be sure to setup and test the unit as outlined in Section 9 23 Chapter 10 Bike Specifications and assembly guide...

Page 76: ...73 10 3 Assembly Instructions Continued step 3 chapter 10 Bike specifications and assembly guide...

Page 77: ...74 step 4 10 3 ASSEMBLY INSTRUCTIONS CONTINUED Step 5 Chapter 10 Bike Specifications and assembly guide...

Page 78: ...75 final assembly 10 3 assembly instructions continued chapter 10 Bike specifications and assembly guide...

Page 79: ...imum position will allow movement through the bottom of the stroke without locking the knees or shifting in the seat The knees should have a slight bend at the point of fullest leg extension If the se...

Page 80: ...ng indicates that your bike needs to be leveled Determine which leveler is not resting completely on the floor Loosen the nut with one hand to allow the leveler to rotate Rotate the left or right leve...

Page 81: ...n the number keypad and a Menu will appear on the TV Figure C NOTE Once the Menu is present on the screen the following buttons must be pressed quickly or the Menu will minimize after 5 seconds of no...

Page 82: ...at do not have a strong enough signal to come in clearly or will fail to pick up channels that do come in clearly Use the following procedure to manually add or delete a channel 1 Follow Steps 1 4 in...

Page 83: ...5 Wait until the Virtual Active icon turns RED Insert the USB flash drive into the USB port in the console Figure B 6 After a few seconds the bike will auto run the upgrade processing The achieved per...

Page 84: ...81 NOTES...

Page 85: ...82 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 REV 01 KO...

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Matrix Fitness R7XE-04, Service Manual

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