CLKTCD Series User Manual
– Rev. 2.0.1
Page 32
Troubleshooting
The time is incorrect.
Red status LED is always on.
Possible reasons/solutions:
1.
The CLKTCD is not currently connected to a valid time code reference.
2.
There is a problem with the cabling between the CLKTCD and the time code reference. Verify that
all cables and connectors are in good condition.
3.
There is a ground loop or other type of interference between the CLKTCD and the time code
reference. Verify that a common ground exists between the CLKTCD and the time code reference.
If the cabling distance between the time code reference and the CLKTCD is large you might
consider inserting an audio distribution amplifier or a Masterclock TCA100 time code amplifier in‐
line.
4.
The signal level of the incoming time code is out of the range of the CLKTCD’s time code decoder’s
circuitry. See the CLKTCD specification section for acceptable signal level ranges.
5.
The time code reference, to the CLKTCD is not a recognized format. Verify that your time code
reference is providing one of the time code formats that the CLKTCD can decode.
Not displaying the correct [local] time.
Possible reasons/solutions:
1.
The unit is not receiving time code. Verify that the front LED status indicator is off.
2.
The time code reference is referenced to UTC but your local time zone has not been configured.
3.
Your DIP switch settings for DST may have been overridden by CLKTCD‐Set configuration utility.
4.
You may be seeing the result of a double offset. Determine the time zone reference of your time
code reference and then set the CLKTCD’s time zone offset to arrive at a correct local time.
•
If the time code reference is already providing time code with local time zone and/or DST
offsets, then set the time zone and/or DST offset of the clock to UTC.
•
If the time code reference is providing UTC time code, then configure your clock to have a
local time zone and/or DST offset.
5.
Your time code reference is not providing the time/date that you expect. Contact the individual
responsible for the time code reference for more information.