10
Troubleshooting
Problem:
Unit Fails to Regenerate
Cause
Solution
Faulty electrical supply
Verify that electrical power is
getting to the outlet
Low inlet water pressure
Verify a minimum 30 psi inlet
water pressure
Drain line is restricted
Insure that the drain line is free
of blockage
Defective timer motor
Replace the timer motor
Plugged backwash flow control
Clean or replace the backwash
flow control
Incorrect P Value Programming
Reprogram with proper P Value
Problem:
Poor Water Quality When Unit is in Service Position
Cause
Solution
The bypass valve is open or
defective
Insure that the bypass valve is in
the service position
Excessive water usage
Set the timer to regenerate more
often
Loss of filter media
See symptom: Loss of filter
media
Change in raw water quality
Test the raw water quality and
adjust regeneration frequency
Leak at the distributor tube
Verify that the distributor is flush
with the top of the tank
Problem:
Loss of Filter Media
Cause
Solution
Backwash flow control is missing
or is the incorrect size
Verify that the proper backwash
flow control is installed
Air in the system
Verify that the well system is
operating properly
