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WARRANTY REGISTRATION AND WARRANTY
CLAIM PROCEDURE
In the event of a warranty claim of a defect in the materials or
workmanship of the Cover covered under the provisions of this
limited warranty; the original retail purchaser must first notify, in
writing, the retail dealer who sold the Cover within ten (10) days of the
initial discovery of defect. Detailed photos of the Cover should be
provided for inspection and determination of the alleged warranty
claim. If the retail dealer does not provide support, then the purchaser
should contact Master Spas’ Customer Service Department, at
[email protected] or provide written notice of the
defect to Master Spas, 6927 Lincoln Parkway, Fort Wayne, IN 46804.
Within a reasonable time of receipt of the notice of the warranty claim,
valid proof of purchase and detailed photos of the alleged claim; Master
Spas will inspect detailed photos of the Cover provided by the retail
purchaser or, if necessary, arrange inspection of the Cover through
the retail dealer or service center to determine if the alleged defect
is covered under this limited warranty. If it is determined that claim is
not covered by this limited warranty, the cost of replacement is the
sole responsibility of the purchaser. If it is determined that the defect
is covered under this limited warranty; Master Spas, through the retail
dealer or an approved independent service center, will authorize and
provide replacement component(s) for the Cover or replace the Cover.
Replacement items would be picked up at the retail dealer or service
center location once received or shipped directly to the retail customer.
Any labor costs provided by a retail dealer or service center to inspect,
repair or replace the cover for the retail purchaser along with any freight
and shipping costs of the replacement component(s) or Cover are the
responsibility of the retail purchaser.
DISCLAIMERS
MASTER SPAS, LLC NEITHER ASSUMES NOR DO WE AUTHORIZE
ANY OTHER PERSON TO ASSUME FOR US, ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE OF COVERS MANUFACTURED BY
MASTER SPAS. THIS LIMITED WARRANTY SHALL BE THE EXCLUSIVE
REMEDY AVAILABLE TO A PURCHASER AND MASTER SPAS SHALL NOT
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM MISUSE OF THE SWIM SPA COVER OR CAUSED
BY ANY DEFECT, FAILURE OR MALFUNCTION OF THE SWIM SPA
COVER, WHETHER A CLAIM IS BASED UPON WARRANTY, CONTRACT,
NEGLIGENCE OR OTHERWISE. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED
WARRANTY SPECIFICALLY EXCLUDES ANY AND All IMPLIED
WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A
PARTICULAR PURPOSE, OTHERWISE All IMPLIED WARRANTIES ARE
LIMITED IN DURATION TO TWO (2) YEARS FROM THE ORIGINAL
DATE OF RETAIL PURCHASE. SOME STATES DO NOT ALLOW THE
LIMITATION OF THE DURATION OF IMPLIED WARRANTIES, SO THIS
LIMITATION MAY NOT APPLY TO YOU. THERE ARE NO OTHER
WARRANTIES, EITHER EXPRESSED OR IMPLIED, OF ANY KIND OR
NATURE WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF. SOME STATES DO NOT ALLOW THE LIMITATIONS OF
REMEDIES SO THESE LIMITATIONS MAY NOT APPLY TO YOU.
Summary of Contents for axis
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