17
BEFORE REQUESTING SERVICE
SYMPTOMS
CAUSES
SOLUTIONS
Freezer is melting
food.
The unit does not
refrigerate at all.
The unit does not
refrigerate well.
There is a loud noise.
There are dew-drops
on the unit exterior.
There are dew-drops
on the unit interior.
The door does not
close tightly.
• The setting temperature is too
high to contain food fresh.
• There is a power connection
failure problem.
• The unit is in sunlight or near a
heating device.
• The unit contains hot food or too
much food.
• The unit door is opened too
frequently or left open long.
• The temp. dial is not on the
correct position.
• The condenser is clogged.
• The floor is too weak or the
leveling feet is set incorrectly.
• The back-side of the unit is too
close to the wall.
• The tray is not in the correct
position.
• High-moisture air can produce
dewdrops during rainy season.
• The door is opened too
frequently or left open long.
• Damp food is stored.
• The door is bent.
• The unit has a levelling failure.
• The door gasket has come out.
• Push the temperature down
button for lower temperature.
• Check the power cord and plug in
it correctly.
• Check the installation place.
• Check the condition of stored
food.
• Check the position of the temp
control dial.
• Check the installation and
adjust the tray position.
• Wipe with a dry cloth.
• Keep the door closed to
remove dewdrops.
• Level the unit again.
• Reposition the gasket.
The following points are not malfunctions:
• A water-flowing sound can be heard when the compressor stops.
This is the sound of REFRIGERANT flowing.
• The compressor does not run against defrosting function.
