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22

Customer Support

Massey Ferguson is a truly global 
brand with machines operating all 
over the world, from revolutionary 
“little grey fergie” tractors to 
the latest high-tech tractors 
and combines. Have you ever 
wondered how we continue to 
provide industry-leading parts 
and service support to such 
a vast array of machines and 
technologies across the globe?

Behind every Massey Ferguson 
machine is the powerful aftersales 
support of AGCO’s Customer 
Support organisation.

Our main aim is to ensure that 
every machine - old or new - is 
fully supported locally, offering 
every Massey Ferguson owner:

• The best service in the industry
• Low cost of ownership
• A reliable and durable machine
• Minimum machine downtime
• A high resale value 

State-of-the-art warehousing 
and logistics from AGCO Parts

Of course, every Massey Ferguson 
dealer is fully backed-up by 
the AGCO Customer Support 
organisation which provides 
industry-leading parts supply 
through AGCO Parts’ state-of-
the-art warehousing and logistics. 
With outstanding service levels, 
overnight delivery and inventory 
covering all Massey Ferguson 
machines - even those over 

AGCO Customer 
Support…

providing local 
service to the 
global brand

10 years old - we only ever supply 
genuine parts, and we guarantee 
the right 

fi

 t, 

fi

 rst time.

The right aftersales solution 
whatever the age of machine

Whatever the age of 
Massey Ferguson machine, 
AGCO Customer Support has 
the right aftersales solution to 
save time & money, providing 
appropriate, affordable and 
reliable servicing and maintenance 
solutions in every situation.

Practical local support 
where you need it

AGCO places great emphasis on 
providing the best service to our 
Massey Ferguson dealers and this 
extends beyond the exceptional 
servicing and maintenance 
solutions and parts supply:

• Expert training and 
 specialist equipment
• Advanced diagnostic techniques
• Information retrieval technology  
  to communicate the very latest 
  parts and service information
• Highly skilled technical 
 support groups

With aftersales support from 
AGCO Customer Support, it’s 
not just about supplying a 

fi

 lter 

or doing an oil change. It’s about 
providing the best solution to our 
customers’ needs, wrapped up 
with industry-leading parts and 
service support.

Summary of Contents for TECHNOLOGY

Page 1: ...Innovations that put you in complete control VISION INNOVATION LEADERSHIP QUALITY RELIABILITY SUPPORT PRIDE COMMITMENT MFTECHNOLOGY...

Page 2: ...simple to set up and operate This brochure aims to provide potential users of Massey Ferguson Technology with an overview of what it s capable of achieving what the many benefits are and how your far...

Page 3: ...are now grouped into three specialist categories Machine Control Includes systems such as the Transmission Controller Integrated Tractor Control System ITCS Datatronic III and Auto GuideTM Machine Man...

Page 4: ...preventing underlaps and overlaps Select a harvesting system to suit you Page 16 Massey Ferguson puts you in complete control of harvesting operations with a wide choice of technology to suit your ind...

Page 5: ...y application Massey Ferguson technology can provide a solution for every application on your farm Helping to cut costs improve efficiency and boost productivity 01 Cultivation Seeding 02 Spraying Spr...

Page 6: ...operation Smooth PTO starting is assured by the transmission controller which monitors and controls engagement depending on load protecting the tractor and implement The PTO can be automatically swit...

Page 7: ...e outstanding wheelslip control ITCS continually checks the slip and if this increases above the set limit the system instantaneously adjusts the height of the linkage to maintain traction Spool Valve...

Page 8: ...acked up Information station All seeing video link Simple instinctive operation The Console I terminal features a 140mm screen with just six buttons to select functions and a large rotary dial for adj...

Page 9: ...ounted implement 3m distance interval lift the rear mounted implement disengage Auto Guide raise the markers change engine speed change gear to speed up the turn first sequence completed Commencing th...

Page 10: ...tractors fitted with the Dyna VT transmission now have a new screen which allows the Dyna VT parameters to be set through the work screen application a clear and easy way to make the most of all Dyna...

Page 11: ...Front and rear Dual Control 02 Trailed Implement Control 03 Simple spool valve control 04 Dyna VT settings 05 Memorise data and settings 06 Securely back up those tractor settings 07 Information Stat...

Page 12: ...ements can use the same Console I terminal as Datatronic III Simply plug the implement lead into the tractor s ISOBUS socket and the system automatically uploads the operating menus and displays them...

Page 13: ...02 01 05 03 04 01 ISOBUS compliant baler 02 Baler control screen 03 ISOBUS implement tractor socket 04 C2000 console showing ISOBUS task controller 05 Simple system integration 13...

Page 14: ...onitor the work more closely which improves quality and increases productivity Advanced Top Dock The advanced Auto Guide Top Dock is the heart of the guidance system and as such has been designed to b...

Page 15: ...06 02 01 03 15 01 Auto Guide work screen 02 Auto Guide cab roof mounted Top Dock 03 Mobile RTK base station 04 No over underlaps means fuel saved 05 Maximising productivity 06 Accurate application of...

Page 16: ...m occurs Therefore it is not necessary for the operator to constantly monitor numerous controls All combines work best with an even constant feed Cylinder load monitor allows operators to keep the com...

Page 17: ...track with Auto Guide The Console II terminal also provides full control of the Auto Guide system where specified Along with ensuring the MF Fortia combine table s working width is fully utilised Aut...

Page 18: ...indow users can access all the information The screen shows three working windows that allow you to quickly find view and update details on the farm field and jobs Task Manager Plan monitor and contro...

Page 19: ...ds and create job plans For groups drilling fertilising or spraying it is also possible to add the products being applied Farming Window Once the fields to be worked have been selected the Farming Win...

Page 20: ...a map that can be used to identify areas plan treatments and provide precise records of treatments and applications Create map reports Yield data Product applications as applied maps Wheelslip Fuel c...

Page 21: ...allows it to use a wide range of information saved in the most common formats This allows you to import soil test data yield maps as applied maps and much more Create application maps Use a wide range...

Page 22: ...g service levels overnight delivery and inventory covering all Massey Ferguson machines even those over AGCO Customer Support providing local service to the global brand 10 years old we only ever supp...

Page 23: ...05 03 04 02 01 01 Ensuring the best service support 02 04 Industry leading parts supply from AGCO Parts 05 Lifetime support for all Massey Ferguson machines 23...

Page 24: ...ly after rigorous and pain staking testing both in simulations and in the field will we allow our products to leave the factory Whatever you put your tractor through day after day season after season...

Page 25: ...25...

Page 26: ......

Page 27: ...Massey Ferguson dealer MF Technology Machine Control Tractor Control Monitoring Implement Control Automatic Steering Guidance Harvesting Control Monitoring Transmission Controller ITCS Datatronic ISOB...

Page 28: ...fatigue and prolonging the life of key components Datatronic III through Console I Manages complex tasks such as headland procedures implement control and spool valve settings providing a significant...

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