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Troubleshooting

27

Troubleshooting

Problem

Probable cause(s)

Remedy

No response from fixture when 
power is applied.

No power to fixture.

Check power connections. 

Ground fault protection circuit 
breaker (RCD) has tripped.

Reset RCD. If problem 
persists, have an electrician 
replace the RCD or reduce the 
number of fixtures powered 
via one RCD.

Fixture does not respond 
correctly to DMX control.

Controller not connected.

Check DMX data link. Inspect 
connections and test cables. 
Repair or replace as 
necessary.

Incorrect DMX addressing.

Check address setting on 
fixture and controller.

Data link not terminated.

Insert DMX termination plug in 
unused socket of last fixture 
on data link.

Fixture on link set as master.

Check that all fixtures are set 
as slaves (DIP switch pin 9 
ON).

Defective fixture.

Bypass fixtures one at a time 
until normal operation is 
regained.

Fixtures do not behave 
correctly in master/slave mode

Two fixtures operating as 
masters.

Check that only one fixture is 
set as master.

Defective fixture.

Bypass fixtures one at a time 
until normal operation is 
regained.

Poor quality light output and/or 
color rendering.

Tube or tubes not burnt in.

Run fixture for at least 100 
hours to burn in tubes. 

Tube defective.

Disconnect fixture and replace 
tube.

Summary of Contents for Stage Cyclo

Page 1: ...Stage Cyclo User manual ...

Page 2: ...ights reserved No part of this manual may be reproduced in any form or by any means without permission in writing from Martin Professional A S Denmark Printed in Denmark P N 35000167 Rev B 1272 209 135 Dimensions Measurements are in millimeters ...

Page 3: ...t temperature 13 Stand alone operation 14 DIP switch settings in stand alone mode 15 Stand alone operation settings 15 Single stand alone operation 17 Master slave stand alone operation 17 DMX controlled operation 21 Setting a DMX control address 21 Service 24 Fluorescent tubes 24 Main fuse 26 Cleaning 26 Troubleshooting 27 DMX protocol 28 Stage Cyclo Specifications 29 ...

Page 4: ...MX OUT DMX OUT FUSE MAINS INPUT MAINS INPUT RJ45 RJ45 H I J K L M N O Main assembly A Housing B Colored tubes C Diffuser D White tube E Reflector F Clear plastic cover G Front frame Connections panel H AC power input I DMX in RJ 45 J DMX out RJ 45 K DMX out 3 pin XLR L DMX in 3 pin XLR M DMX out 5 pin XLR N DMX in 5 pin XLR O Main fuseholder ...

Page 5: ...h output long life T5 fluorescent tubes Tough steel case with rubber corner protectors and carrying handle XLR 3 pin XLR 5 pin and RJ 45 DMX connectors One tenth peak angle 107 x 121 Optional accessories include an adjustable bracket that allows flexible rigging options Important Read this manual before attempting to install this product Updated user manuals for this and all other Martin products ...

Page 6: ...ervice technician Protection from burns and fire Provide a minimum clearance of 25 mm 1 inch around the fixture Never place filters or other materials over the clear polycarbonate cover The exterior of the fixture can become hot to the touch Allow the fixture to cool for at least 5 minutes before handling Do not modify the fixture or install other than genuine Martin parts Do not operate the fixtu...

Page 7: ... surfaces used to mount the Stage Cyclo can bear at least ten times the total weight of all devices installed A maximum of 8 Stage Cyclos may be hung vertically using the Stage Cyclo mounting bracket and Martin omega clamps Work from a stable platform and block access below the work area when installing or servicing fixtures above head height Rigging options The clamp attachment points on the top ...

Page 8: ...10 times the weight of all suspended fixtures Attach safety cables to every fixture using the eyebolts on the fixtures connections panels see Figure 2 Do not use mounting brackets or clamps as attachment points as this will leave fixtures unsecured Stacking The quarter turn clamping points allow multiple Stage Cyclos to be clamped together with omega clamps to form light walls Ensure that stacked ...

Page 9: ...age Cyclo can be placed flat or at an angle on a level surface and used as an uplight The adjustable support rods allow the fixture to be placed at various angles Release the support rods by pushing the clips on the ends of the housing Figure 4 Quarter turn fasteners 38 57 Figure 5 Placing on a level surface Figure 6 Support rod release ...

Page 10: ... power via the same RCD as the live conductor Important Stage Cyclos contain electronic ballasts that leak a total current of between 0 8mA and 4mA to ground earth Make sure that fixtures are correctly connected to ground earthed so that this leakage current can be absorbed Because of the leakage current we recommend connecting a maximum of seven Stage Cyclo fixtures per circuit where each circuit...

Page 11: ... connector accepts power cable from 5 mm 0 20 in to 11 mm 0 43 in diameter when fitted with a white chuck or from 9 5 mm 0 38 in to 15 mm 0 59 in diameter when fitted with a black chuck Some common color coding systems for AC power wiring are given below To install the connector 1 Assemble the bushing and chuck on your power cable as shown in Figure 7 Wire EU Wire US Pin Marking brown black live L...

Page 12: ...to a data link Important Never connect more than 1 data input and 1 data output Fixtures on a serial data link must be daisy chained in one single line maximum 500 meters 1640 ft long with maximum 32 fixtures To exceed 32 fixtures or 500 meters or to add branches use an optically isolated splitter amplifier such as the Martin RS 485 Opto Splitter P N 90758060 A reliable data connection requires su...

Page 13: ...ler to one of the DMX input sockets of the nearest fixture 2 Connect one DMX output of this fixture to the DMX input of the next fixture and continue connecting output to input 3 Terminate the link by inserting a male XLR DMX termination plug P N 91613017 or RJ 45 DMX termination plug P N 91613028 in the data output of the last fixture Burning in fluorescent tubes For optimum tube life and perform...

Page 14: ...ed In master slave stand alone operation fixtures must be linked Synchronized action in all fixtures is triggered by one master fixture Programming single and master slave stand alone operation involves setting the pins on the fixture s DIP switch The DIP switch is protected behind a sliding cover on the back of the fixture s housing To access the switch pull the knob in the connections panel rece...

Page 15: ...to ON crossfading color fading overlaps If two or more colors are active one color fades in while another is fading out giving a color mixing effect For example if red and blue are activated and crossfading is selected colors will crossfade from red through purple to Pin Function 1 White active 2 Red active 3 Green active 4 Blue active 5 6 Program speed Pin 6 Pin 5 Speed OFF OFF 1 sec steps fastes...

Page 16: ...xture as master by setting DIP switch pin 9 to OFF 3 Set DIP switch pins 5 and 6 to ON to activate the slowest program speed 4 Set DIP switch pin 7 to OFF to activate crossfading and DIP switch pin 8 to OFF to activate the program 5 When the desired color or color mix appears pause the program by moving DIP switch 8 to ON This color will remain frozen until DIP switch 8 is moved to OFF Note that t...

Page 17: ...ng signal to slave fixtures over the data link each time it starts a new action Slave fixtures start their next programmed action when they receive this signal from the master fixture Programs can be identical on all fixtures or fixtures can subject to certain practical constraints run programs that are synchronized but not identical Note that Colors are always displayed in the order white red gre...

Page 18: ...ill not respond to new synchronization signals until its scene is complete When crossfading is selected each color takes up one scene fade in only When blackout fading is selected each color takes up two scenes fade in and fade out This means that a maximum of 8 scenes can be programmed with all 4 tubes activated and blackout fading selected Each time the master fixture starts at scene 1 it sends ...

Page 19: ...IP switch 7 is set to ON crossfading and red and blue are activated Example 4 DIP switch 7 is set to OFF blackout fading and red and blue are activated Tube turned fully off Fade in Fade out Fade to 50 and back to 100 in one scene applies when only one color is active and crossfading is selected 1 1 1 1 1 1 1 1 1 1 1 1 Red Scene 2 1 2 1 2 1 2 1 2 1 2 1 Red Scene 1 2 2 1 2 1 1 2 2 1 2 1 Red Blue Sc...

Page 20: ...ich fixture to use as master and set this fixture s DIP switch pin 9 to OFF Note that any fixture can be set as master but you will obtain the most reliable data signal by either setting the first fixture on the link as master or using RJ 45 DMX termination plugs at both ends of the data link 4 When power is applied slave fixtures will go to the next scene in their program each time the master goe...

Page 21: ...address also known as the start channel is the first of the four DMX control channels used It must be set on the fixture s DIP switch before the controller can send commands to the fixture The Stage Cyclo responds to commands sent to the DMX address and the next three channels For example if the DMX address is set to 100 the Stage Cyclo uses channels 100 101 102 and 103 Allow enough channels when ...

Page 22: ...e Martin Address Calculator at http www martin dk service utilities AddrCalc index asp see illustration below 2 You can also look up DIP switch settings using the Martin DIP Switch Calculator available for use and downloadable free at http www martin dk service dipswitchpopup htm If you do not have Internet access refer to Table 2 DMX address DIP switch settings on page 23 3 Set DIP switch pins 1 ...

Page 23: ... 75 107 139 171 203 235 267 299 331 363 395 427 459 491 0 0 1 1 0 12 44 76 108 140 172 204 236 268 300 332 364 396 428 460 492 1 0 1 1 0 13 45 77 109 141 173 205 237 269 301 333 365 397 429 461 493 0 1 1 1 0 14 46 78 110 142 174 206 238 270 302 334 366 398 430 462 494 1 1 1 1 0 15 47 79 111 143 175 207 239 271 303 335 367 399 431 463 495 0 0 0 0 1 16 48 80 112 144 176 208 240 272 304 336 368 400 4...

Page 24: ...escent tubes affect their warm up times operating temperature light output and tube life For best results Install tubes so that the manufacturer s markings are all at the same end of the fixture If the fixture is mounted in a vertical position or at an angle from the horizontal place the ends of the tubes that carry the manufacturer s markings at the lower end of the fixture in a cold environment ...

Page 25: ...ch the reflector as this is a loose fit in the housing but note that a ground earth lead connects the reflector to the housing Disconnect this lead and remove the reflector 3 To remove a tube press on the metal caps at both ends of the tube and rotate the tube 1 4 turn in whichever direction is easiest Then slide the tube s terminal pins out of their sockets Support the tube at both ends as it is ...

Page 26: ...emembering to attach the earth strap to the reflector before reapplying power Main fuse The main fuseholder is located in the connections panel recess see Product overview on page 4 Using a flat head screwdriver turn the fuseholder cover approximately 1 8 turn to release the cover and main fuse Isolate the fixture from power and make sure power cannot be reapplied accidentally before changing the ...

Page 27: ...ng Check address setting on fixture and controller Data link not terminated Insert DMX termination plug in unused socket of last fixture on data link Fixture on link set as master Check that all fixtures are set as slaves DIP switch pin 9 ON Defective fixture Bypass fixtures one at a time until normal operation is regained Fixtures do not behave correctly in master slave mode Two fixtures operatin...

Page 28: ...nsity Tube off Intensity 1 100 Intensity 100 2 0 2 3 252 253 255 0 1 99 100 Red intensity Tube off Intensity 1 100 Intensity 100 3 0 2 3 252 253 255 0 1 99 100 Green intensity Tube off Intensity 1 100 Intensity 100 4 0 2 3 252 253 255 0 1 99 100 Blue intensity Tube off Intensity 1 100 Intensity 100 ...

Page 29: ...f peak angle C90 vertical 83 One tenth peak angle C0 107 One tenth peak angle C90 121 Illuminance 2066 distance2 lux Measurement conditions 230V 50Hz Measurement source Osram T5 FQ54W 840 60 66 67 DY NA MIC E FFEC TS 0 100 dimmable tubes Red green blue and white CONTROL AND PROGRAM MING Control USITT DMX512 1990 Receiver RS 485 DMX addressing DIP switch Data input output 3 pin and 5 pin XLR RJ 45 ...

Page 30: ... C 104 F Minimum ambient temperature started at full power 20 C 4 F Maximum total heat dissipation calculated 737 BTU hr Cooling Convection CON S T R U CT I O N Housing Mild steel Optics High specular 99 9 aluminum Protection factor IP20 AP PR OVA LS European safety EN 60598 1 EN 60598 2 17 Corr A2 1997 CSA C22 2 NO 166 pending ANSI UL 1573 pending INCLUDED ITEMS Red T5 high output tube OSRAM T5 F...

Page 31: ...5 P N 91613028 DMX link termination plug male XLR 3 pin P N 91613017 RJ 45 patch cable 250 mm 9 8 in P N 11840088 XLR male to RJ 45 converter P N 11840087 XLR female to RJ 45 connector P N 11840086 50 x CAT5 network cables 2 m 6 5 ft P N 91611044 30 x CAT5 network cables 5 m 16 4 ft P N 91611045 15 x CAT5 network cables 10 m 32 8 ft P N 91611046 ORDERING INFORMATION Stage Cyclo 208 250 V 50 60 Hz ...

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Page 36: ... ON Pause OFF Play 9 ON Slave or DMX OFF Master 10 ON Stand alone OFF DMX 7 ON Crossfading OFF Blackout fading Quick reference Stage Cyclo DIP switch settings Martin Professional A S Olof Palmes Allé 18 DK 8200 Aarhus N Denmark Phone 45 87 40 00 00 Internet www martin com ...

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