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 10

MAC 350 Entour user manual

• Connect one AC power phase to the terminal marked 

or

 Phase 1 

or

 L1

.

• Connect another AC power phase to the terminal marked 

L

 or 

Phase 2

 or 

L2

.

Installing the male power input connector on a cable

To attach a power cable to the supplied input connector:

1. Slide the bushing over the cable.

2. Slide the white chuck over cables with a diameter (D

a

) of 5 - 10 mm 

(0.2 - 0.4 in.), or the black chuck over cables with a diameter of 10 - 
15 mm (0.4 - 0.6 in.).

3. Prepare the end of the cable by stripping 20 mm (0.8 in.) of the 

cable’s outer jacket.

4. Strip 8 mm (1/3 in.) from the end of each of the wires.

5. Insert each of the wire ends into the appropriate terminal (see 

instructions and Table 1 above) and fasten the clamping device 
using a small flathead screw driver.

6. Push and insert the chuck into the housing (note that there is a 

raised key on the chuck to ensure that it is oriented correctly).

7. Fasten the bushing, using a wrench, to a torque of 2.5 Nm (1.8 

lb.-ft).

Illustrations above used by kind permission of Neutrik AG.

Mains fuses

WARNING! Replace fuses with ones of the same type and rating only.

WARNING! Double-pole/neutral fusing.

The MAC 350 Entour is protected by two 10 amp slow-blow mains fuses located in fuseholders next to the 
power input connector. See “Fuse replacement” on page 29 for details of accessing and changing the fuse.

Applying power

WARNING! Do not apply AC mains power to the fixture at any other voltage than that specified on 
the fixture’s serial number label.

MAC 350 Entour™ fixtures are factory-configured to accept AC mains power at 100-240 V nominal, 50/60 
Hz.

Check that power cables are undamaged and rated for the current requirements of all connected devices. 

Plug the fixture’s power cable into the fixture’s Neutrik PowerCon socket and a grounded (earthed) source of 
AC power. 

Important!

Do not supply the fixture with power from a dimmer system, as this may cause damage that is not 
covered by the product guarantee.

Chuck

Bushing

Housing

Insert

Cable end

Terminals

Summary of Contents for MAC 350 Entour

Page 1: ...MAC 350 Entour user manual TM ...

Page 2: ...ned by the use of inability to use or reliance on the information contained in this manual The Martin logo the Martin name and all other trademarks in this document pertaining to services or products by Martin Professional A S or its affiliates and subsidiaries are trade marks owned or licensed by Martin Professional A S or its affiliates or subsidiaries The use of certain patents in Martin MAC 35...

Page 3: ...e has double pole neutral fusing If it is not completely disconnected from AC power parts of the fixture may remain live even if one of the two mains fuses has blown Always ground earth the fixture electrically Use only a source of AC power that complies with local building and electrical codes and has both overload and ground fault earth fault protection Connect the fixture to AC power using a li...

Page 4: ...the eye s natural aversion response is not overcome Do not look at LEDs with magnifiers telescopes binoculars or similar optical instruments that may concentrate the light output Ensure that persons are not looking at the LEDs from within 8 7 meters 28 ft 7 ins when the product lights up suddenly This can happen when power is applied when the product receives a DMX signal when stand alone operatio...

Page 5: ...and protocol 15 Tailoring performance 15 Readouts 16 Manual control 17 Service utilities 17 LED indicators 18 Effects 19 DMX operation 21 Stand alone operation 22 Programming stand alone operation 22 Synchronized master slave operation 23 Service and maintenance 25 Service timer 25 Gobos 26 Effects access hatch and changing gobos and filters 27 Calibrating effects 28 Cleaning 29 Lubrication 29 Fus...

Page 6: ...6 MAC 350 Entour user manual Notes ...

Page 7: ...Fine 16 bit control of gobo rotation pan and tilt Effects access hatch for fast tools free gobo and color filter changes For the latest firmware updates documentation and other information about this and all Martin Professional products please visit the Martin website at http www martin com Comments or suggestions regarding this user manual may be e mailed to service martin dk or posted to Technic...

Page 8: ...n user manual revisions are identified by the letter at the bottom of page 2 Carefully review Safety Information on page 3 Check that the fixture s power voltage and frequency range indicated on the serial number label match the local AC power source If drawing power from a socket install a suitable power plug on the power cable as described in Power cable and plugs on page 9 Connections panel Fig...

Page 9: ...er using three conductor cable that is rated 10 A minimum 16 AWG or 1 5 mm2 The cable jacket must be SJT type or better and heat resistant to 90 C 194 F minimum A power cable is not supplied with the product The MAC 350 Entour is supplied with a male Neutrik PowerCon NAC3FCA locking 3 pole input connector that can be installed on the power cable for power input to the fixture If you decide to inst...

Page 10: ...y 7 Fasten the bushing using a wrench to a torque of 2 5 Nm 1 8 lb ft Illustrations above used by kind permission of Neutrik AG Mains fuses WARNING Replace fuses with ones of the same type and rating only WARNING Double pole neutral fusing The MAC 350 Entour is protected by two 10 amp slow blow mains fuses located in fuseholders next to the power input connector See Fuse replacement on page 29 for...

Page 11: ...he Martin 4 Channel Opto Isolated RS 485 Splitter Amplifier Do not overload the link Up to 32 devices may be connected on a serial link Terminate the link by installing a termination plug in the output socket of the last fixture The termination plug which is a male XLR plug with a 120 Ohm 0 25 Watt resistor soldered between pins 2 and 3 soaks up the control signal so it does not reflect and cause ...

Page 12: ...harmless to the naked eye provided that the eye s natural aversion response is not overcome Make sure that it is impossible for the moving head to collide with another fixture or other object Mounting the fixture on a truss The MAC 350 Entour can be clamped to a truss or similar rigging structure in any orientation Clamp brackets can be attached to the base of the fixture using quarter turn quick ...

Page 13: ...achment point marked SAFETY WIRE in the base of the fixture This attachment point is designed to fit a carabiner clamp Do not use carrying handles as safety attachment points 6 Check that the head will not collide with other fixtures or objects Allow a minimum center to center distance of 400 mm 15 8 ins minimum between MAC 350 Entour fixtures Figure 3 Safety cable attachment point ...

Page 14: ...ction or move back one level in the menu structure press Menu Note Enter must be pressed and held for a few seconds to enter the Service menu SERV Setting stand alone master slave or DMX operation DMX control stand alone and synchronized master slave modes are selected as follows To set the MAC 350 Entour to stand alone operation press Up or Down until SA is displayed then select RUN then ENA To s...

Page 15: ...SLOW The FAST setting provides better performance in applications where speed is most important This is the default setting The SLOW setting gives smoother but slower movement NORM is an intermediate setting The pan and tilt invert SWAP menu swaps pan and tilt so that commands sent on the pan channel are applied to tilt and commands sent on the tilt channel are applied to pan PINV and TINV invert ...

Page 16: ...ngs The savable settings are DMX mode pan tilt speed pan tilt inverse and swap display DMX reset shortcuts noise reduction mode and effects speed All settings can be returned to factory defaults using the DFSE FACT LOAD command Readouts Software version INFO VERS displays the currently installed fixture software firmware version The firmware version is also displayed briefly at startup Cooling fan...

Page 17: ...ut a controller Note that TEST PCBT provides routines for circuit board testing that are for service use by Martin only DMX The DMX log DMXL menu provides useful information for troubleshooting control problems RATE displays the DMX refresh rate in packets per second Values lower than 10 or higher than 44 may result in erratic performance especially when using tracking mode QUAL displays the quali...

Page 18: ...F SURE then press Enter Software upload The upload mode command SERV UPLD prepares the fixture for a software upload This command is not normally necessary as upload mode is engaged automatically by the uploader See Firmware installation on page 30 LED indicators See Figure 4 on page 14 The two LEDs on the right of the display give the following information DMX LED The DMX LED lights when the fixt...

Page 19: ...lor wheel can be scrolled continuously giving split colors scrolled in steps giving full colors only rotated continuously set to music triggered operation or set to random color chases auto trig Rotating gobo wheel The gobo wheel provides 6 rotating gobos The gobos supplied as standard are shown in Figure 6 1 Blue P N 46404433 2 Light green P N 46404434 3 Orange P N 46404436 4 Light yellow P N 464...

Page 20: ...he macro one after the other so that the macro appears to run in a chase For example if you have four MAC 350 Entour fixtures side by side and you set the first fixture to run macro 1 1 the next fixture to run macro 1 2 the next to run macro 1 3 and the last to run macro 1 4 and you start all fixtures running their macro at the same time the fixtures will run macro 1 in a chase Note that a regular...

Page 21: ... 4 If PERS DRES is set to 5SEC the reset command must be sent for 5 seconds before it is executed Pan tilt speed and effects speed channels The pan tilt and effects speed channels 11 and 12 in 8 bit mode or 14 and 15 in 16 bit mode provide two methods of controlling the speed of pan tilt and effect movement tracking and vector Tracking versus vector control Important Movement may be rough and unpr...

Page 22: ...programmed individually for each scene The total time it takes a scene to execute is the sum of the fade and wait times Programming stand alone operation To program a scene in the current stand alone sequence 1 In the control panel select SA PROG 2 Configure the effects in the scene in the following menus SHUT shutter INT intensity COL color GOBO gobo selection RGBO gobo rotation IRIS iris FOCU fo...

Page 23: ...In synchronized operation one fixture is set as the master and the others are set as slaves Each fixture must be programmed with its own show When the master fades to the next scene or starts its show from the beginning again it tells each slave fixture to fade to its next scene or start its show again In other words each slave fixture will run its show repeatedly in a cycle changing scene when pr...

Page 24: ...will never be executed as is the case with scene S4 in the following example 7 In synchronized operation the wait time is determined by the master Every slave fixture fades and waits at its own rate and then remains in the wait state until it receives a start scene xx command from the master 8 A slave fixture will not listen for the next message from the master fixture before it has finished its c...

Page 25: ... its approved agents giving owners access to Martin s expertise and product knowledge in a partnership that will ensure the highest level of performance throughout the product s lifetime Please contact your Martin supplier for details It is Martin policy to use the best quality materials and coatings available to ensure optimum performance and the longest possible component lifetimes However optic...

Page 26: ...sorb too much heat and be damaged Consult your Martin dealer or gobo supplier if you are in any doubt about the orientation of a specific gobo type Coated Glass Gobos Focus is easiest to maintain if all coated gobos in a fixture are installed with their coatings as close as possible to the same plane of focus However the first priority is normally to ensure that the more reflective side faces towa...

Page 27: ...clipping it from its hinge posts but it is a very tight fit and care must be taken to avoid damaging the clips or posts Removal should not normally be necessary Note that if the hatch is not fully closed it will be impossible to use pan and tilt or reset the fixture Changing gobos and filters Wear gloves while handling optical components and use only genuine Martin parts Keep all optical component...

Page 28: ... 2 Remove the gobo as described on page 27 3 With a small screwdriver or similar unhook the end of the gobo spring furthest from the gobo and pull out the spring Drop the gobo out of the holder 4 Insert the new gobo in the holder with the side that faces towards the LEDs facing upwards towards the spring see Figure 8 and Figure 11 5 Insert the spring with the narrow end against the gobo as shown i...

Page 29: ...well lit area The coated surfaces are fragile and easily scratched Do not use solvents that can damage plastic or painted surfaces WARNING Disconnect from power and allow to cool before cleaning To clean the fixture 1 Disconnect the fixture from power and allow it to cool for at least 20 minutes 2 Remove the head covers 3 Vacuum or gently blow away dust and loose particles with compressed air 4 Re...

Page 30: ...e Martin Uploader application and the MAC 350 Entour fixture software to the MAC 350 Entour s DMX input connector via a Martin Universal USB DMX Interface box or similar interface All the MAC 350 Entour fixtures that are powered on and connected to the DMX data link should accept the new software There is no need to isolate MAC 350 Entours from other types of fixture on the data link Normal upload...

Page 31: ...3 wires Airflow cooling effect and noise levels are exactly the same for both types of fan On fixtures with the two wire fan DIP switch pin 1 on the main PCB must be set to the ON position and all the other pins set to OFF in normal operation On fixtures with the three wire fan all DIP switch pins must be set to the OFF position in normal operation Figure 12 Main PCB and DIP switch ...

Page 32: ...00 Intensity fade Zero full 3 3 0 1 15 16 17 31 32 33 47 48 49 63 64 65 79 80 81 95 96 97 111 112 113 127 128 129 143 144 145 148 149 152 153 156 157 160 161 164 165 168 169 172 173 176 177 180 181 203 204 207 208 230 231 235 236 239 240 243 244 247 248 251 252 255 0 0 6 6 7 12 13 13 18 19 19 25 25 25 31 31 32 37 38 38 44 44 44 50 50 51 56 56 57 58 59 60 60 61 62 63 63 64 65 66 66 67 68 69 69 71 7...

Page 33: ...shake slow fast Gobo 3 shake slow fast Gobo 4 shake slow fast Gobo 5 shake slow fast Gobo 6 shake slow fast Rotating gobo shake set rotation speed on channel 5 Gobo 6 shake slow fast Gobo 5 shake slow fast Gobo 4 shake slow fast Gobo 3 shake slow fast Gobo 2 shake slow fast Gobo 1 shake slow fast Continuous gobo wheel scroll set gobo rotation speed on channel 5 CW slow fast CCW fast slow Music tri...

Page 34: ... 49 49 51 52 54 54 56 56 58 59 61 61 63 64 65 66 68 68 70 71 73 73 75 75 77 78 80 80 82 82 84 85 87 87 89 89 91 92 94 94 96 96 100 Pan tilt macros No Macro Macro 1 1 Macro 1 2 Macro 1 3 Macro 1 4 Macro 2 1 Macro 2 2 Macro 2 3 Macro 2 4 Macro 3 1 Macro 3 2 Macro 3 3 Macro 3 4 Macro 4 1 Macro 4 2 Macro 4 3 Macro 4 4 Macro 5 1 Macro 5 2 Macro 5 3 Macro 5 4 Macro 6 1 Macro 6 2 Macro 6 3 Macro 6 4 Macr...

Page 35: ...acro 2 1 Macro 2 2 Macro 2 3 Macro 2 4 Macro 3 1 Macro 3 2 Macro 3 3 Macro 3 4 Macro 4 1 Macro 4 2 Macro 4 3 Macro 4 4 Macro 5 1 Macro 5 2 Macro 5 3 Macro 5 4 Macro 6 1 Macro 6 2 Macro 6 3 Macro 6 4 Macro 7 1 Macro 7 2 Macro 7 3 Macro 7 4 Macro 8 1 Macro 8 2 Macro 8 3 Macro 8 4 Macro 9 1 Macro 9 2 Macro 9 3 Macro 9 4 Macro 10 1 Macro 10 2 Macro 10 3 Macro 10 4 Reserved no effect 10 11 0 255 0 100 ...

Page 36: ...9 100 104 105 109 110 114 115 119 120 124 125 129 130 134 135 139 140 144 145 149 150 154 155 249 250 255 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 97 98 100 Fixture control settings snap No function Reset entire fixture1 No function Reset effects only1 No function Res...

Page 37: ...t too hot the fans revert to Regulated mode When the LEDs are cool enough the fans shift back to Silent mode DIM LIN Linear dimming curve SQR Square law dimming curve ISQR Inverse square law dimming curve SCUR S curve dimming curve DRES OFF Disable reset via DMX 5SEC Enable reset via DMX but command must be held for 5 seconds ON Enable reset via DMX SCUT OFF Effect wheels do not cross open ON Effe...

Page 38: ...e memory see Table 5 on page 40 for details FACT FACT LOAD Return all settings except calibrations to factory defaults NB can take up to 2 minutes to complete CUS1 CUS2 CUS3 LOAD Load custom configuration SAVE Save current custom configuration INFO VERS X X X CPU firmware version FANS LED LED cooling fan speed in rpm HEAD Head cooling fan speed in rpm POHR RSET Hours of operation since counter res...

Page 39: ...o wheel rotation fast CCWF Counterclockwise gobo wheel rotation fast CW M Clockwise gobo wheel rotation medium CCWM Counterclockwise gobo wheel rotation medium CW S Clockwise gobo wheel rotation slow CCWS Counterclockwise gobo wheel rotation slow MU F Gobo music trig fast MU M Gobo music trig medium MU S Gobo music trig slow RGBO 0 255 Gobo indexing angle rotation speed if indexed gobo or rotating...

Page 40: ...his menu see Adjustment submenu on page 41 CAL OF offset D OF LED output calibration C OF Color wheel calibration G OF Rotating gobo wheel calibration GROF Rotating gobo calibration I OF Iris calibration F OF Focus calibration P OF Pan calibration T OF Tilt calibration DFOF SURE Load factory effects calibration settings PCBT SURE PCB test for service use only UPLD SURE Manually set fixture to rece...

Page 41: ...CW F Color wheel rotation clockwise slow fast GOBO ON S Gobo wheel at sensor position OPEN Gobo wheel at open position G1 G6 Select gobo 1 6 CW S CW F Gobo wheel rotation clockwise slow fast GOBR ON S Gobo at sensor position CW S CW F Gobo rotation clockwise slow fast FOCU NEAR Focus to near position FAR Focus to far position P T NEUT Pan and tilt neutral positions PNTD Pan neutral tilt down PNTU ...

Page 42: ...gain Note that the effects hatch must be firmly clipped into the fully closed position MERR Memory error the EEPROM memory cannot be read Reset fixture If a pan tilt error is displayed when you attempt to reset the fixture check that the effects hatch is fully closed Upload new fixture software Contact Martin service personnel if problem continues OPER Onboard programming error there is a software...

Page 43: ...Install a phase reversing cable between the fixtures or swap pins 2 and 3 in the fixture that behaves erratically Pan and tilt freeze and FBER and EFHA messages are displayed during reset The reset cannot be completed because the effects hatch is not fully closed Close the effects hatch and start the reset again Time out error after fixture reset Effect requires mechanical adjustment Disable effec...

Page 44: ...under manufacturer s test conditions Control and Programming Control options DMX stand alone synchronized master slave DMX channels 14 17 Setting and addressing Control panel with LED display Macro programs 10 pan tilt and 10 effects macros all with staggered start chase feature Macro selection DMX or onboard control panel Movement control options Tracking and vector Protocol USITT DMX512 1990 Sta...

Page 45: ...t nominal voltage Allow for a deviation of 10 PF Power Factor Thermal Cooling Forced air temperature regulated low noise user definable levels Maximum ambient temperature Ta max 40 C 104 F Maximum surface temperature steady state Ta 40 C 70 C 158 F Maximum surface temperature after 5 minutes of operation Ta 40 C 70 C 158 F Total heat dissipation calculated 10 Max 1580 BTU hr Approvals EU safety EN...

Page 46: ... Specifications subject to change without notice For the latest product specifications see www martin com Disposing of this product Martin products are supplied in compliance with Directive 2002 96 EC of the European Parliament and of the Council of the European Union on WEEE Waste Electrical and Electronic Equipment as amended by Directive 2003 108 EC where applicable Help preserve the environmen...

Page 47: ......

Page 48: ...www martin com Olof Palmes Allé 18 8200 Aarhus N Denmark Tel 45 8740 0000 Fax 45 8740 0010 ...

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