Mars CPU04, User Manual, Page: 17 / 20

17
Titan CPU Channel Mul plexer - Warranty & Repair
Mars Labs warrants all their manufactured equipment to be free from defects in material
and workmanship. Mars Labs liability under this warranty is limited to servicing or adjus ng
any equipment returned to the factory for that purpose, and to replace any defec ve parts
thereof. The warranty remains eff ec ve for 365 days following delivery to the original
purchaser. During this me, equipment will only receive repair when the original purchaser
prepays all return transporta on charges, and
Mars Labs fi nds to its sa sfac on that the
equipment is indeed defec ve.
If the fault has been caused by misuse or abnormal condi ons of opera on, normal service
charges will prevail. In this case, an es mate will be submi ed before work is started.
Mars
Labs must authorize any warranty returns.
Mars Labs reserves the right to make changes in the design of its instruments without
incurring any obliga on to make the same changes on equipment previously purchased.
This warranty will be void if unauthorized altera ons or modifi ca ons are found which
impede the repair or tes ng of the equipment.
Warranty
The equipment should be tested as soon as it is received. If the equipment is damaged in
any way, a claim should be obtained by the claim agent, and this report should be forwarded
to
Mars Labs .
Mars Labs will then advise the customer of the disposi on to be made of the equipment
and arrange for repair or replacement. When referring to this equipment for any reason, the
model number, serial number and purchase order number should be included.
Receipt of Equipment
If the unit fails to operate, or any fault develops, Mars Labs should be no fi ed, giving full
details of the diffi culty, including model number and serial number. Upon receipt of this
informa on, Mars Labs will provide service data and shipping instruc ons.
This warranty is expressly in lieu of all other obliga ons or liabili es on the part of Mars
Labs , which neither assumes nor authorizes any person to assume for it any other liability in
connec on with the sale of its equipment. Contact:
Mars Labs
29 C Street
Laurel, MD
20707
(301) 470-3278
email: Support@MarsLabs.com
Malfunc on