Markem Imaje 9232, User Manual, Page: 107 / 185

the team to trust
Troubleshooting
106 A40051-B
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Troubleshooting chart
Each„malfunction„can„be„resolved„using„one„or„more„corrective„measures.
The„operator's„first„task„is„to„perform„the„preliminary„checks.
For„each„malfunction,„the„operator„should„then„attempt„the„solutions„in„the„order„given.
Once„the„incident„has„been„corrected,„the„fault„or„warning„should„be„acknowledged.
Malfunction Actions and solutions
1- „Screen„off. 1a- „Check„the„mains„power„supply.
1b- „Check„the„power„cord„and„connection.
2- „Time/Date„corrupted The„date„is„reset„to„01/01/2008.
2a- „Enter„the„right„date„and„time.
2b- „Contact„Markem-Imaje„technical„support.
3-
„Internal„communication„error
3a-
Disconnect„the„printer„from„the„mains„power„and„
reconnect.
3b- „Contact„Markem-Imaje„technical„support.
4- „Font„used„not„available 4a- „Transfer„the„fonts„used„in„the„job„in„production„to„the„
printer;
OR„„
Delete„the„job„and„create„a„new„one„using„the„existing„
fonts.
5- „Algorithm„used„not„available 5a- „Check„and„correct„the„print„parameter„settings;
OR
Transfer„the„algorithm„used„in„the„job„in„production„to„the„
printer;
OR
Delete„the„job„and„create„a„new„one„using„the„existing„
algorithms.
6-
„Job„selected„not„available
6a-
„Check„the„library„in„the„printer.
7- „Hijri„calendar„fault 7a- „Check„and„correct„the„Hijri„calendar’s„configuration.
8- „Invalid„job„content 8a- „Check„the„job„content,„particularly„the„bar„code„if„there„
is„one.