User Guide
5
Troubleshooting
Troubleshooting
Devices do not respond properly
• Check if the power adapter is connected and the red LED is on.
• Check if the ID and channel numbers on the RF Extender match with the ID and
channel numbers on the ProntoPro Remote Control (see p. 6). Refer to the
RC5200/RC9200
manual
for
more
details on the settings of the Remote Control.
• Check the placement of the RF Extender:
•
Check the distance between the RF Extender and the
r
emote
control
(see p. 2).
•
Check the range and the working angle of the IR blaster.
•
Check if the RF Extender is placed in a central position relative to your
devices.
•
Make sure that the distance between the RF Extender and your device is
at least 4 inches (10 cm).
•
Make sure that the distance between the RF Extender and your device is
at most 16 feet (5 m).
•
Make sure the IR signals between the RF Extender and the receiving eyes
of your devices are not disturbed by any objects.
•
Check if metal objects, for instance a metal closet, wires or cables,
surrounding the RF Extender do not disturb the RF signals.
•
If you are using the dual IR emitters, make sure they are connected
properly and that they are placed within range of the receiving eyes
(see p.
3
).
• It might be possible that some commands cannot be sent out as RF signals.
In that case you will have to reconfigure
RC5200/RC9200
to
operate your
devices with IR signals again.
The red LED on the RF Extender blinks w
hile you are not
using
remote
c
ontrol
• This indicates RF interference. Another device in the proximity is sending out
RF signals. Change the channel (CH) on the RF Extender (see p.
4
).
There is no red LED on my RF Extender
• Check if the power adapter is connected properly.
The dual IR emitters are no longer adhesive
• Replace the adhesive with a fresh piece of the 2-sided tape.
I cannot find the exact location of the device’s receiving eye
• Check the manual of the device.
When still in doubt, contact your supplier or the manufacturer.
RX-77 07-25-2001 Page 5 of 6
