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GUARANTEE
The product is guaranteed for 12 months from the date of
original purchase. If there’s any defect due to faulty materials or
workmanship, please contact us and have your receipt of purchase
available for reference. The guarantee is subject to the following
provisions:
• It is only valid within the boundaries of the country of purchase.
• The product must be correctly installed and operated in
accordance with the instructions contained in this user guide.
• The guarantee will be rendered invalid if the digital box is
re-sold or has been damaged by inexpert repair.
• The manufacturer disclaims any liability for incidental or
consequential damages.
• This guarantee is in addition to, and does not diminish, your
statutory or legal rights.
DISCLAIMER
This product includes third party online services (“Apps”) such as
iPlayer and YouTube. To enjoy these services you may need to
create an account with the third party service or use additional
equipment and membership fees may apply. Your use of these
services, and the content made available through them, will be
governed by the third party provider’s terms and conditions and
privacy policy, so please make sure that you read them.
As we have no control over these services nor your Internet access,
we cannot guarantee the availability of such services nor that your
access to, or use of, such services will be uninterrupted or problem-
free. We are neither responsible nor liable for any customer service
or support relating to these third party services and any enquires
should be made directly to the respective third party service
providers.
Sometimes, these third parties may make changes to their
Internet-based services which may require updates to the
software installed in your product. Although we will make every
effort to make these updates available during the life-cycle of this
product, we may do so in a number of different ways e.g. they may
be initiated automatically or require download from our website
and manual installation by you.
EXCLUSIONS
In view of the above, there are certain things for which we exclude
our liability and certain things for which we do not, as explained
below.
We do not exclude or limit our liability for any of the following:
• death or personal injury caused by our negligence, fraud or
fraudulent misrepresentation;
• defective products under the Consumer Protection Act 1987; or
• any other matter for which it would be illegal or unlawful for
us to limit, exclude or attempt to exclude
our liability.
Appendix D - Guarantee & Legal
