11
3.
The menu will disappear and after this the receiver will re- initialize and the welcome
page will be displayed.
4.
The receiver is now back in its original Factory Default configuration.
5.
Press
OK
to start the full scan of the channels again.
ASSISTANCE AND ADVICE
FREEVIEW™ coverage
Check FREEVIEW coverage in your area by texting your postcode followed by
your house number or name to 83331* or go to www.freeview.co.uk
(*e.g. NW9 6NY 1, costs no more than a normal text)
What to do if you experience a reception problem
To help you figure out the problem you have come across, it is useful for you to obtain
more information on the locations of the digital transmitters, as well as the UHF networks
that are used.
IMPORTANT!
If you experience a problem with the digital terrestrial reception, it is
necessary to define as clearly as possible the symptom of the occurring problem.
In the table below, you will find various solutions for problems you may come across.
Symptom
Possible Cause
Solution (to try)
You
receive
analogue
channels
without
a
problem, but not the
digital channels.
Antenna is pointing to an
analogue only transmitter.
Digital channels may be on
a different transmitter.
Adjust the orientation of
your
antenna
see
Wedging / adjusting
the antenna
You
receive
analogue
channels
without
a
problem, but not the
digital channels. You live
in a flat
The installation of collective
antenna is not adapted to
terrestrial digital
Contact the flat owner or
the residence union
You
receive
analogue
channels
without
a
problem, but not the
digital channels.
Your area is not covered by
the digital terrestrial yet.
There is no immediate
solution.
