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6.
A
PPENDIX
B:
T
ROUBLESHOOTING
Symptom
How to address
The Power LED is not lit.
Make sure that the power switch on the wireless range extender is
properly inserted into the power outlet. In addition, check and make sure
that the power outlet provides power.
The LAN or WAN/LAN LED does
not light up.
Check the network connection between the wireless range extender and
the Ethernet port of the device you’re connecting. The network cable must
be inserted properly and the Ethernet device must be turned on. Try using
a different network cable, if available.
The WiFi/WPS LED is not lit.
The WLAN LED should always light, whether a wireless connection has been
established or not. It essentially indicates that the wireless module has
started successfully. If the LED is off, it means that the wireless function has
been disabled in the wireless settings, either manually or by means of the
wireless scheduler.
If the wireless function is enabled in the wireless setting, but the LED is off
and you cannot connect to any wireless network, the wireless range
extender needs to be replaced through your dealer (place of purchase).
If the LED is off yet you have a working wireless connection, the LED may
simply have failed.
The hardware reset is not
working.
The WPS button needs to be pressed for 10 seconds while the wireless
range extender is powered on. If it still does not work, the reset button
could be malfunctioning.
My router has a WPS button, but
the WPS setup does not work as
described in this manual.
WPS may be disabled in the router settings, or you have not pressed the
WPS button on the wireless range extender within 120 seconds of pushing
the button on the router. Refer to Section 2.2 – “Manual Installation.”
I don’t know the password of my
wireless network and cannot
connect the wireless range
extender to my network.
If the wireless network is password protected, then you can either connect
the wireless range extender via WPS (should your wireless router support
it) or manually by entering the wireless passphrase. If you have forgotten
the password, there is no way of connecting the wireless range extender to
your wireless network. Your only way out is to set up your wireless network
with a new password.
Can I use the wireless range
extender as a wireless router in
my network?
Yes, you can. Set the wireless mode selector switch to the “router”
position, and then wait for about 60 seconds. Note that the router
functionality of this device is basic. It lacks many features that a full-‐size
router typically supports; e.g., virtual servers, DMZ, DDNS, among others.
The signal strength on my
wireless adapter is high, but the
wireless speed isn’t very good.
The signal strength between the wireless range extender and the home
wireless network may be too weak to create a reliable wireless connection.
Try relocating the wireless range extender closer to the wireless router in
your home.
I experience more lag when
playing online games compared
to before, when my gaming
console was connected with a
network cable.
It is not out of the ordinary for ping times to increase ever so slightly when
you switch from a wired to a wireless connection. The effects become more
pronounced if the wireless connection is poor. Typically, though, online
gaming will not be affected in a negative way. If you require the best
possible ping times and lowest possible lag without any compromises, then
a wireless connection for your gaming console may not be the right choice
for you. A 500 Mbps Powerline AV starter kit may serve you better in this
case.
