Introduction to this manual
Chapter 1
Zetasizer Nano Essentials
Page 1-3
Operator
An operator is a person trained in the use of the system. The operator can perform
all user maintenance routines identified in
Chapter 4
, except changing the fuse.
Warning!
Failure to follow these guidelines could result in exposure to hazardous
voltages and laser radiation.
Where to get help
Help desk
Direct all queries regarding the system to the local Malvern representative initially.
Please quote the following information:
Model and serial number of the instrument (located on the rear panel and the
front of the cuvette holder).
Options fitted; a small label alongside the model and serial number labels iden-
tifies any options fitted.
The Zetasizer software version (select
Help-About
within the software).
Contact the United Kingdom help desk if the local Malvern representative is not
available.
Direct line: +44 (0) 1684 891800 or email: [email protected]. This help line
is primarily English speaking.
Remote support
Malvern Instruments offers a remote support service over the Internet. (A direct
Internet connection must be available.)
Benefits include fast and efficient fault diagnosis, reducing downtime and costs.
Online user training is also available, plus software updates.
Malvern Website - www.Malvern.com
The Malvern website offers a comprehensive range of particle characterisation
resources for use by customers 24 hours a day, seven days a week.
Resources include software downloads, frequently asked questions, a knowledge
base and
Application Notes
, plus information on other particle characterisation
solutions that Malvern can provide.
Man0382-5.0 (Zetasizer Nano Essentials).book Page 3 Wednesday, December 2, 2009 12:06 PM
