Trouble Shooting Guide
Problem
Kettle is leaking
water
Kettle does not
work
Kettle trips mains
power supply
Kettle takes too
long to boil
Kettle works
intermittently
Kettle is rusting
on outside
Element is rust-
ing. Rust spots on
element.
Kettle does not
switch off auto-
matically
Reason
May be condensation
Kettle is over filled
Switch is sticking
Household socket
is off.
Household socket is
not working
Kettle is not seated on
base correctly.
Overloaded circuit.
Element has lime scale
deposits.
Element has lime scale
deposits.
Steam deposit has
oxidised and turned into
an orange colour.
Water deposits on the
element. Some areas have
water that will result in
orange or brown stains.
Lid not positioned
correctly or is off.
Action
This is normal if boiled a num-
ber of times in succession
Pour out water to MAX level.
Ensure switch button is clean.
Switch on household socket
Check the socket with another
appliance
Seat kettle on base correctly
Unplug all appliances attached
to the same circuit.
Descale element using a
proprietary descaler or citric
acid solution. If not success-
ful then a new element may
be required.
Descale element using a
proprietary descaler or citric
acid solution. If not success-
ful then a new element may
be required.
Wipe your kettle after each
use to keep dry. Polish stain-
less steel occasionally.
Some stains are stubborn
and a descaler may not be
effective. This should not
affect function.
Place lid on the kettle
securely.
Pre-caution
This kettle is for household
use only.
If overfilled water can eject
from the kettle resulting in
a hazard
Keep appliance away from
cooking splatter.
Ensure water covers the ele-
ment before operating.
Appliance must be of similar
wattage to prevent overloading
.
Your life of the kettle will be
reduced if not seated on base
correctly.
Note that their can be up to
5 household plug sockets on
1 circuit.
Kettles with scale will have a
reduced lifespan. Clean the
scale regularly.
Kettles with scale will have a
reduced lifespan. Clean the
scale regularly.
Keeping any appliance clean
at all time will extend the life
of the product.
Use distilled water.
Ejecting steam from the spout
or lid can be a hazard
Summary of Contents for Serra
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