Malatech Water, Ltd. provides all-inclusive, attractive, customer-oriented
warranty terms and services for its products during the warranty period
for all of our customers in the following countries (by alphabetical order):
Despite all of our products are high-end premium quality, and they
go through multiple quality & aesthetical check procedures during
production, and one last check procedure is performed by us for quality,
functionality, aesthetics, package accessories content before packaging
for the customer, the lights are technical equipment made by humans,
which means some may go wrong at our customers during using them,
or may get hurt aesthetically because of a transportation failure when
delivering the order. In case you encounter any problems with your
purchased light, please follow the instructions below:
1.
Our company usually accepts photos as proof of aesthetical damage
caused by courier transportation at order delivery. In case you
experience external damage on the product, please, if possible take
photos of the damage immediately, and send it to us to service@
malatechsolar.com as soon as possible. Please always highlight your
order no. in your e-mail, and send the scanned version of your invoice
as an image or pdf file for us being able to send you the replacement
in due course.
2.
If you experience any operational troubles during the warranty period
of your light, please contact us by e-mail at service@malatechsolar.
com. Please always highlight your order no. in your e-mail, and send
the scanned version of your invoice as an image or pdf file. In most
cases our company accepts a detailed description with preferably a
simple short video as a proof made by for example your cell phone
about the issue. If you can do the video, please attach in low resolution
to your e-mail, or upload it to a free file sharing platform, and send
us the link. We examine your case as soon as possible, and contact
WARRANTY TERMS
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Austria
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Belgium
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Bulgaria
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Croatia
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Cyprus
•
Czechia
•
Denmark
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Estonia
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Finland
•
France
•
Germany
•
Great Britain
•
Greece
•
Hungary
•
Ireland
•
Italy
•
Latvia
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Lithuania
•
Luxembourg
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Malta
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Netherlands
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Norway
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Poland
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Portugal
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Romania
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Slovakia
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Slovenia
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Spain
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Sweden
•
Switzerland
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Summary of Contents for EMERALD PRO INDUSTRY
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