Makino EDGE-2, Preinstallation Manual, Page: 68 / 120

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3.2 The Installation Process
Makino developed a thorough process to ensure a consistent and profes-
sional installation. This process is designed to provide the maximum ben-
efit from our FSE (Field Service Engineer) for set-up and alignment of the
machine and proper training of your operator(s). Your participation and
assistance are critical to an effective installation.
3.2.1 Customer Installation Duties
Makino asks that you be an active participant in the installation process.
Your duties are listed below.
Makino recommends that you:
• Always use your unique RID (Request IDentification) number when
contacting us, to encourage clear, efficient communication (with your
sales order, Makino assigns a RID to track your machine installation).
• Read the pre-installation information in this Guide.
• Follow the instructions in
chapter 4
and
chapter 5
. Use the worksheets
provided in
chapter 4
to prepare for delivery and installation of the
machining center.
• Complete each task in the Pre-Installation Checklist (
chapter 4
), to
expedite the installation and ensure adequate time for training. Proper
training during the installation provides the greatest return on your
investment.
- Fax or mail your completed Pre-Installation Checklist to Makino.
This checklist is your request for installation services. The FSE
reviews the checklist to confirm completion of customer tasks, prior
to visiting your facility.
• Consider having:
- Maintenance personnel available to the FSE during installation; this
opportunity for exposure to the machine before the covers are on
should not be missed.
- Operators and Maintenance personnel (ideally two, maximum of
four people) attend the Operation training.