4.1 Causes and Remedies for Operational Issues
4.1.1 System Not Power-On
4.1.2 Improper Wiring
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Check the system is properly wired
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Verify that the IDU, ODU, and receiver units are properly connected
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Check the antenna unit cable connections with proper RF connectors
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Check the satellite trying to acquire
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Select receiver menu, set the correct LNB frequency setting
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Check the LNB skew angle
4.1.3 Incorrect Satellite or LNB Configuration
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Move the vehicle to clear location from obstruction
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Check the satellite coverage area
Satellite signals can be blocked by trees and buildings, over-
passes, underpasses or obstructive equipments on the vehicle.
4.1.4 Search Failure
SATPOS20D
4 Troubleshooting
There are a number of common issues that can affect the signal quality and/
or the operation of the SATPOS20D antenna system. The following sections
address these issues and potential solutions.
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Verify that the Indoor Unit (IDU) and receiver are powered on
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Check the blown fuses
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Verify vehicle battery has been connected properly
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4.1.5 Snow, Rain or Dew pooling on Dome
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Check the satellite trying to acquire—Optus D1
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Wipe and clean the outside of the Dome if heavy water droplets are
present. Droplets will adhere to a dirty surface and create a barrier
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Check the drain holes in the base are free and clear.
