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Majestic •  RUBY25IN, RUBY25IL, RUBY30IN, RUBY30IL, RUBY35IN, RUBY35IL Owner’s Manual  •  2542-981 Rev. K  •  5/21  

Beginning Manufacturing Date: March 2019 

Ending Manufacturing Date: Active

Service Parts

1

2

3

4

5

6

7

8

9

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. 

Hearth and 

Home Technologies does not sell directly to consumers

. Provide model number and serial number when 

requesting service parts from your dealer or distributor.

Stocked 

at Depot

ITEM

DESCRIPTION

COMMENTS

PART NUMBER

Log Assembly  (Hearth Refractory not Included)

LOGS-2544

Y

1

Log 1 

SRV2544-711

2

Log 2 

SRV2544-715

3

Log 3  

SRV2544-712

4

Log 4 

SRV2544-716

5

Log 5 

SRV2542-717

6

Log 6

SRV2542-717

7

Log 7

SRV2542-717

8

Log 8

SRV2540-713

9

Log 9

SRV2540-713

10

Slide Plate Assembly

2532-014

Tool, Slide Plate  (Multi-purpose)

2532-140

Gasket

2532-113

11

Glass Clip Assembly, Top

Qty 2 req

2155-046

12

Baffle, Firebox

2533-138

13

Glass Clip Assembly, Bottom

Qty 2 req

2532-009

14

Air Scoop

2532-135

15

Pilot Shield

2532-153

16

Burner Assembly

2544-007

Y

17

Base Pan

2544-130

18

Hearth Refractory 

 (Not for use with BRICKMI35TB/BRICKMI35CR)

SRV2544-704

19

Seal, Glass Frame

2533-122

20

Glass Door Assembly  

GLA-2533

Y

21

Power Cord

2201-024

Y

Fan

GFK-160A

Y

Additional service part numbers appear on following page.

5/21

Ruby 35” Gas Insert - DV

Log Set Assembly

RUBY35IN, RUBY35IL

10

11

13

14

16

17

18

19

20

12

21

15

Summary of Contents for RUBY25IN

Page 1: ...ing Leave the building immediately Immediately call your gas supplier from a neighbor s phone Follow the gas sup plier s instructions If you cannot reach your gas supplier call the fire department Ins...

Page 2: ...fuel Ne Ne doit doit pas entre entre utilise utilise avec avec un un combustible combustible solide solide This This appliance appliance must must be be installed installed in in accordance accordance...

Page 3: ...equency and Tasks 17 B Maintenance Tasks Homeowner 17 C Maintenance Tasks Qualified Service Technician 20 5 Frequently Asked Questions and Troubleshooting A Frequently Asked Questions 22 B Frequently...

Page 4: ...dependent authorized HHT dealer or distributor whichever occurs earlier However the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT regardless...

Page 5: ...handling devices such as exhaust fans or forced air furnaces or other such causes 6 use of fuels other than those specified in the operation instructions 7 installation or use of components not suppl...

Page 6: ...factored as primary heat in residential heating calculations NOTICE This installation must conform with local codes In the absence of local codes you must comply with the National Fuel Gas Code ANSI...

Page 7: ...the off position and remove batteries 3 3 Important Safety and Operating Information Clear Space WARNING DO NOT place combustible objects in front of the fireplace or block louvers High temperatures...

Page 8: ...NTEL FIXED GLASS ASSEMBLY SECTION 4 B HEARTH CLEAR SPACE SECTION 3 A ACCESS TO BATTERY BACKUP SECTION 3 I FAN KIT SECTION 3 H 3 J REMOTE CONTROL SECTION 6 C MEASUREMENTS FROM TOP OF THE SURROUND OPENI...

Page 9: ...be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowable opera ng temperatures iden fied in the TV s t...

Page 10: ...terial and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that there are no gas leaks Verify Glass Seal Plate is properly installed See Figure 3 6 WARNING Glass...

Page 11: ...p plier s instructions If you cannot reach your gas supplier call the fire department C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn...

Page 12: ...materials used to manufacture the fireplace and the finishing materials around it The fireplace should be run three to four hours continuously on high Turn the fireplace off and allow it to cool compl...

Page 13: ...IFT RC150 Wireless Wall Switch Toggle the switch as you would under normal circumstances Ignition Module Access to the control cavity See Figure 3 3 will require the decorative barrier front glass pa...

Page 14: ...phones and other portable devices NOTICE Some power banks and many USB battery packs may switch off if the current being drawn is too low IF this is the case different low power devices such as a cell...

Page 15: ...tment in flame height is possible Remote Position The remote position allows operation of the appliance from a wired wall switch IFT RC400 or IFT RC150 remote controls The IFT ECM switch must be in th...

Page 16: ...t switch to the off position See Figure 3 10 for reset switch location or Set the IFT ECM 3 position selector switch to OFF position Wait five 5 minutes to allow possible accumulated gas to clear Togg...

Page 17: ...ouble shooting and service for your appliance Visit www ma jesticproducts com to locate a dealer We recommend annual service by a qualified service technician Glass Cleaning Frequency Seasonally By Ho...

Page 18: ...tches forward and allow them to retract away from the glass assembly Tilt the bottom of the glass assembly outward until the top latches disengage Clean glass with a non abrasive commercially availabl...

Page 19: ...ay Access GLASS SEAL PLATE BASE REFRACTORY GLASS CLIP ASSEMBLIES GLASS CLIP ASSEMBY SCREW ACCESS Note Bottom right glass clip on 25 inch models must be removed to gain access to controls GLASS SEAL PL...

Page 20: ...enting and termination cap for blockage or obstruction such as plants bird nests leaves snow debris etc Verify termination cap clearance to subsequent construc tion building additions decks fences or...

Page 21: ...delay Inspect and ensure the lighting of the main burner occurs within four seconds of the main gas valve opening Inspect for lifting or other flame problems Verify air shutter setting is correct See...

Page 22: ...ation Manual Section 7 Venting Odor from appliance When first operated this appliance may release an odor for the first several hours This is caused by the curing of the paint and the burning off of a...

Page 23: ...difference between the desired room temperature and actual temperature In thermostat mode the hearth appliance will start in HI flame but as the actual temperature approaches the desired set temperatu...

Page 24: ...o AC power AC DC adaptor faulty backup batteries if being used depleted IFT ECM slider switch in OFF position Verify IFT ECM slider switch is in ON or REM position Verify AC power available to junctio...

Page 25: ...ected to green main valve solenoid Check main valve solenoid resistance nominal is 60 ohms If open or shorted replace valve Verify valve inlet pressure is correct for gas type Pilot and main do not li...

Page 26: ...non listed accessories could result in a safety hazard and will void the warranty Required Decorative Barrier Front Sur round This appliance requires a Surround Decorative Barrier Front For available...

Page 27: ...40 711 2 Log 2 SRV2542 715 3 Log 3 SRV2540 713 4 Log 4 SRV2542 712 5 Log 5 SRV2542 714 6 Log 6 SRV2542 717 7 Log 7 SRV2542 717 8 Slide Plate Assembly 2532 014 Tool Slide Plate Multi purpose 2532 140 G...

Page 28: ...711 2 Log 2 SRV2544 715 3 Log 3 SRV2542 712 4 Log 4 SRV2542 715 5 Log 5 SRV2542 717 6 Log 6 SRV2542 714 7 Log 7 SRV2542 717 8 Log 8 SRV2542 718 9 Slide Plate Assembly 2532 014 Tool Slide Plate Multi...

Page 29: ...2 SRV2544 715 3 Log 3 SRV2544 712 4 Log 4 SRV2544 716 5 Log 5 SRV2542 717 6 Log 6 SRV2542 717 7 Log 7 SRV2542 717 8 Log 8 SRV2540 713 9 Log 9 SRV2540 713 10 Slide Plate Assembly 2532 014 Tool Slide P...

Page 30: ...315 5 Y 20 6 Gasket Valve Plate RUBY25 2531 131 RUBY30 RUBY35 2532 131 20 7 Gasket Bulkhead 438 407 20 8 Bulkhead w Flex Tube SRV7000 156 Y Orifice NG 40C RUBY25 582 840 Y Orifice Propane 53C 582 853...

Page 31: ...istributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Battery Pack Pre LC5673022 SRV2326 134 Y Post LC5673022 SRV2326 142 Bolt Level Leg Qty 4 req 2073 162 24 Y Mineral Wool 050 721 RC400...

Page 32: ..._________________________________________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with part...

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