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B. LIMITED LIFETIME WARRANTY

Hearth & Home Technologies

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and 

electric hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the 

appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from 

defects in materials and workmanship at the time of manufacture.  After installation, if covered components manufactured by HHT 

are found to be defective in materials or workmanship during the applicable warranty period, HHT will, at its option, repair or replace 

the covered components.  HHT, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the 

product itself or refunding the verified purchase price of the product itself.  The maximum amount recoverable under this warranty 

is limited to the purchase price of the product.  This warranty is subject to conditions, exclusions and limitations as described below.  

WARRANTY PERIOD:

Warranty coverage for consumers begins at the date of installation.  In the case of new home construction, warranty coverage begins 

on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorized HHT dealer/

distributor, whichever occurs earlier.  However, the warranty shall commence no later than 24 months following the date of product 

shipment from HHT, regardless of the installation or occupancy date.  The warranty period for parts and labor for covered components 

is produced in the following table.

The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, 

and 10 years from the beginning date of warranty coverage for wood and pellet appliances.  These time periods reflect the minimum 

expected useful lives of the designated components under normal operating conditions.

Page 1 of 2

4021-645K  1/20

Parts

Labor

Gas 

Pellet

 Wood

Electric

Venting

Components Covered

X

X

Igniters, Auger Motors, Electronic Components, and 

Glass

X

Electrical components limited to modules, remotes/wall 

switches, valves, pilots, blowers, junction boxes, wire 

harnesses, transformers and lights (excluding light bulbs)

X

X

Molded Refractory Panels, Glass Liners

X

Vent Free Burners, Vent Free Logs

X

X

Castings, Medallions and Baffles

6 years

3 years

X

Catalyst - Limitations Listed

7 years

3 years

X

X

Manifold tubes, HHT Chimney and Terminations

10 years

1 year

X

Burners, logs and refractory

 Limited 

Lifetime

3 years

X

X

X

Firebox and heat exchanger, FlexBurn

®

 System 

(engine, inner cover,access cover and fireback)

1 Year

None

X

X

X

X

X

All replacement parts beyond warranty period

Warranty Period

HHT Manufactured Appliances and Venting

All parts including handles, external enamaled 

components and other material except as covered by 

Conditions, Exclusions, and Limitations listed

2 years

3 years

X

X

1 Year

X

X

X

X

5 years

1 year

Firepots, burnpots, mechanical feeders/auger 

assemblies

See conditions, exclusions and limitations on the next page

Majestic Designer Series • DSR36 Owners Manual • 4012-131 • Rev G • 05/2020

Summary of Contents for DSR36

Page 1: ...e WARNING HOT SURFACES Glass and other surfaces are hot during operation AND cool down Hot glass will cause burns DO NOT touch glass until it is cooled NEVER allow children to touch glass Keep childre...

Page 2: ...ortant Safety and Operating Information A Fireplace Safety 7 1 Clear Space 7 2 Grate 8 3 Refractory 8 4 Firescreen 8 5 Flue Damper 8 6 Glass Doors 8 7 Over Firing Your Fireplace 8 8 Chimney Fire 8 B G...

Page 3: ...OMBUSTIBLES FIREBOX FOYER IN MIN FAN KIT KIT DU VENTILATUER MODEL NO AMP IF INSTALLATION OR OPERATING INSTRUCTIONS ARE MISSING CONTACT HEARTH HOME TECHNOLOGIES 7571 215th Street West Lakeville MN 5504...

Page 4: ...no later than 24 months following the date of product shipment from HHT regardless of the installation or occupancy date The warranty period for parts and labor for covered components is produced in t...

Page 5: ...ith damaged corroded or failed components accident or improperly incorrectly performed repairs 5 environmental conditions inadequate ventilation negative pressure or drafting caused by tightly sealed...

Page 6: ...ed it must incorpo rate an automatic shutoff device and must be installed in accordance with the National Fuel Gas Code Z223 1 Latest edition WARNING Do Not operate an unvented gas log set in this fir...

Page 7: ...s chairs or other combustibles must be at least 4 ft 1219 mm from the front of the fireplace Combustible materials are materials made of or sur faced with any of the following materials Wood Compresse...

Page 8: ...ied grate or one approved by HHT WARNING Risk of Fire Use only the factory sup plied integral grate Keeps logs in place Allows proper air circulation around the fire 3 Refractory The refractory is sup...

Page 9: ...Alert children and adults to hazards of high temperatures High temperatures may ignite clothing or other flammable materials Keep clothing furniture draperies and other flammable materials away HOT SU...

Page 10: ...ide air kit supplies some combustion air for your fireplace It may help reduce the effects of nega tive air pressure Close the inlet to prevent cold drafts when the fireplace is not being used 2 Outsi...

Page 11: ...can use the softwood for starting the fire giv ing off quick heat to bring the fireplace up to operating temperature Add the hardwood for slow even heat and longer burn time 2 Moisture content The maj...

Page 12: ...from around nine months for soft woods to as long as eighteen months for hardwoods The key to seasoning wood is to be sure it has been split exposing the wet interior and increasing the surface area o...

Page 13: ...may notice an in dustrial odor the first few fires This is considered normal Use well seasoned wood Open the flue damper to a fully open position Place crumpled or twisted paper under the fireplace g...

Page 14: ...weep Confirm that termination cap remains clear and unobstructed Inspect for blockages such as bird nests leaves etc Inspect for corrosion or separation Inspect for creosote and remove as needed at le...

Page 15: ...all ash from the firebox and extinguish all hot embers before disposal Allow the fireplace to cool completely Close the door tightly Remove the top of the termination cap as shown in Figure 4 1 to cle...

Page 16: ...nd the fireplace is cold Ashes should be placed in metal container with tight fitting lid The closed container of ashes should be placed on a noncombustible floor or on the ground well away from all c...

Page 17: ...on Bed of coals not established before adding wood Start with paper kindling to establish bed of coals refer to starting fire section Flue blockage such as birds nests or leaves in termination cap Hav...

Page 18: ...exterior factory built chim ney or exterior masonry chimney Try holding a burning rolled up newspaper as close to the flue outlet as pos sible for a few minutes then light the paper under the kindlin...

Page 19: ...tside air closed Overhead fan operating Overhanging tree Bird s nest or leaves in termination cap Structural changes in chimney area Creosote buildup in flue Strong win d s a r o u nd chimney terminat...

Page 20: ...when requesting service parts from your dealer or distributor ITEM DESCRIPTION COMMENTS PART NUMBER 1 Damper Blade Assembly SRV22890 2 Starter Section Assembly 22069 3 Top Standoffs Qty 4 req 11864 4...

Page 21: ...distributor ITEM DESCRIPTION COMMENTS PART NUMBER 17 Outside Air Plate Assembly 19081A 18 Long Cable Tie Qty 2 req SRV19954 19 Outside Air Shield SRV33271 Air Kit Fastener Pack 13580 Damper Rod SRV289...

Page 22: ...ssories Doors DM1036 Bi fold glass doors with black trim DM1036S Bi fold glass doors with stainless steel trim Gas Log Sets Gas Log Lighters Majestic Designer Series DSR36 Owners Manual 4012 131 Rev G...

Page 23: ...23 This page intentionally left blank Majestic Designer Series DSR36 Owners Manual 4012 131 Rev G 05 2020...

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